What a bummer that it is so neglected. You can tell it was a nice place in the past.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 3 日
joshua
joshua (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 10 日
Love the Crown Plaza!
We stay at this Cleveland hotel when we have an early flight out of the CLE airport! They offer a free shuttle to the airport!
The hotel is absolutely 5 star! Clean, beautiful rooms, awesome bar and restaurant! Lotoya, the bartender is soooo awesome! Such a pleasure to be served by her!!
john
john (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 2 日
Great customer service and comfort
I had to make a quick detour to Cleveland for a family emergency and arrived at almost midnight. I reached out to the hotel and they had a friendly shuttle driver to me in 10 minutes. The room was clean and very comfortable with the best variety of pillows I’ve had in some time. (Very important!) The next day I again grabbed a last minute shuttle to my rental car. Super friendly staff. The only thing they could do better is COFFEE for the Keurig (my room had tea) or free coffee service in the lobby.
Pamela
Pamela (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 21 日
Meghan
Meghan (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 21 日
Brian
Brian (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 10 日
john
john (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 6 日
Amanda
Amanda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 26 日
Denean
Denean (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 25 日
Gary
Gary (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 1 月 20 日
When we first got there, employees were arguing at the front desk. Breakfast was poor and waitresses were poor. Our room was clean. The heat fan made a noise and we were next to the stairwell that smelled a marijuana.
Chester
Chester (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 19 日
Stay was great. Restaurant and bar were excellent.
shawn
shawn (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 19 日
Disappointed
Couldnt sleep all night. Smelled like weed. Dirty and outdated. No hand soap. Toilet paper roll was falling off Disappointed.
Cristina
Cristina (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 10 日
Everything was great except for the driver of the shuttle. He wasn’t friendly and he made us miss our flight.
Vanita
Vanita (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 1 月 7 日
Dated
Adam
Adam (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 1 月 7 日
Zainab
Zainab (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 5 日
Nicole
Nicole (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 5 日
Great place to park for the airport. Pool was down for over 2 weeks which is definitely a perk for kids in colder areas. The shuttle took us to and from the airport. I did call and ask for a pack n play 3 different times for my baby and was told it would be available to me, after getting in from the airport at 3:30am and no where to sleep my baby, that was disappointing. I called down to ask a 4th time for one and was told she didn’t know where it was at and that she forgot to put one in my room. I mentioned this to another employee while checking out and she wasn’t very sympathetic at all. To parents this is a big deal
Kendall
Kendall (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 4 日
The staff was gery accommodating.
Nathaniel
Nathaniel (5 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 31 日
First the highs.. friendly staff, comfortable bed and pillows, linens and towels were clean and good quality, building seemed full but was quiet.. the lows, we were there 5 days visiting family. Our towels were changed out once and new toiletries added (given we didnt have any to start) our garbage was never emptied. Sooo service not so hot.the pool we specifically picked this hotel for was..closed.
Linda
Linda (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 28 日
Jesse
Jesse (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 12 月 28 日
Could be better
Pool was closed (did not find out about that until check in). Room needs updating (curtains did not close all the way, water took 5 minutes to warm up, chair and ottoman were broken, bed was uncomfy). It's not all bad - it was clean and relatively nice, it just needs some TLC (and to inform guests at booking when the pool will be closed)
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024 年 12 月 27 日
An old, tired building but OK for the cost. Location is good but the windows transmit sound well enough that on the 4th floor I could clearly hear the conversation every morning at 5am between the hotel/airport shuttle and riders. A small amount of mold in the shower. It's a renovation away from being great.
William
William (7 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 12 月 22 日
Pleasantly surprised
This was a blind stay. I was pleasantly surprised. The building is older and needs updated, but was very clean. The staff were very friendly. I would definitely recommend and stay again