貝斯特韋斯特皇后酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住 (輔助動物除外)。

貝斯特韋斯特皇后酒店是否設有店內泊車位？

是的。自助泊車費用為每晚 GBP7.00。

貝斯特韋斯特皇后酒店的登記入住及退房時間為何？

登記入住開始時間：16:00；登記入住結束時間：任何時間。退房時間為 10:00。住宿可提供零接觸登記入住與退房服務。

貝斯特韋斯特皇后酒店內或附近是否設有餐廳？

是的，此住宿附設餐廳。

貝斯特韋斯特皇后酒店附近區域有何特色？

貝斯特韋斯特皇后酒店位於伯斯市中心，短短 2 分鐘步程可到伯斯站，9 分鐘步程即達Perth Theatre。

伯斯貝斯特韋斯特皇后酒店優惠

Q: 貝斯特韋斯特皇后酒店內或附近是否設有餐廳？

是的，此住宿附設餐廳。

8/10 很好

2022 年 3 月 6 日

Yin Fun (2 晚行程)

Expedia 真實旅客評價

2/10 欠佳

2022 年 3 月 19 日

Disappointing and disgusting

The hotel is in need of refurbishment to say the least the bar area was disgusting seats broken only bottles as pumps not working and dirty glasses infact the hotel should be condemned. The only saving grace was the staff and the breakfast the staff were polite,friendly and helpful especially Annie who made breakfast service a pleasure. Disappointing that hotels.com have this on there web site as im sure if they sent an inspector they would not recommend this hotel I for one will not be recommending it.

Graeme (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2022 年 3 月 19 日

All the staff that I met were very helpful. Especially as I had left my charger for mobile at home they provided me with one. As the kitchen was out of commission in evening they arranged a meal for me. I have stayed in a few hotels over europe and this was one of the better ones.

1 晚行程

Hotels.com 真實旅客評價

2/10 欠佳

2022 年 2 月 6 日

The condition was dirty bar was closed no hot water so couldnt get a shower in the morning £80 for a night a would stay there again for £20 a night

Craig (1 晚浪漫旅程)

Expedia 真實旅客評價

8/10 很好

2021 年 11 月 28 日

Reunion

Perfect for what we needed

Steven (1 晚友伴旅程)

Hotels.com 真實旅客評價

6/10 不錯

2021 年 11 月 21 日

Dated but ok

A bit dated. Uncomfortable bed. Pillows solid

2 晚行程

Hotels.com 真實旅客評價

6/10 不錯

2021 年 11 月 21 日

Queens hotel Nov 21

Reception was closed and told to go to the bar. Once he had finished serving a couple of people we got checked in. He was friendly and gave us the information needed. The elevator buttons were missing and you had to put your finger into an open switch which was quite worrying. Our room was clean but badly needing upgraded. Floor and bed was extremely annoying as you couldn’t breathe without something squeaking. There was a droning noise that must be an external extractor or something like that. Breakfast was ok, staff were friendly and you didn’t have to wait long on your food arriving. Overall, friendly staff in a hotel that is in need of an upgrade.

Garry (1 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2021 年 11 月 12 日

Anne (2 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2021 年 11 月 10 日

2 晚行程

Hotels.com 真實旅客評價

4/10 一般

2021 年 10 月 29 日

Staff great, hotel absolutely terrible

Hotel is in urgent need of investment, carpets/walls/furniture very dated. Biggest issue is the quality of the beds and showers in room. The beds clearly havent been upgraded for many years and are quite simply that uncomfortable it makes sleeping very difficult. The shower systems must be 20/25 years old? The bathrooms look like they were ladt updated in the 80s. Breakfast is very limited ( no hot breakfast on day 1 with no explanation and day 2 was informed that hot offering was limited). No hairdryers, some fittings and fixtures damaged. Fair play to the staff on site, couldnt fault any one of them but its criminal that hotel even charges for rooms given the state its in. It needs to close temporarily so even some of the basic amenities can be upgraded very very poor this from Best Western

2 晚商務旅程

Hotels.com 真實旅客評價

4/10 一般

2021 年 10 月 18 日

G (1 晚商務旅程)

Hotels.com 真實旅客評價

4/10 一般

2021 年 10 月 17 日

Dissatisfied

Karen (2 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2021 年 9 月 28 日

Jim (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2021 年 9 月 27 日

Very nice

Isabell (2 晚友伴旅程)

Hotels.com 真實旅客評價

8/10 很好

2021 年 9 月 25 日

S (2 晚友伴旅程)

Hotels.com 真實旅客評價

6/10 不錯

2021 年 9 月 25 日

NOT Best Western

Very basic rooms, worst BW hotel I have stayed in. Had to pay for parking which was not mentioned when I booked the rooms. Very disappointed,

John (2 晚友伴旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2021 年 9 月 13 日

Sub Standard Hotel & Management

Worst Hotel experience I have had Hotel is dirty,(unemptied mop bucket on coridoor by room all the time I was there - full of rubbish - notified manager but still there when I left. Dead Flies all over the place - Building had paint peeling off surfaces, very tired & the Manager was giving assurances he didn't deliver on (Shower was not working - I asked for another room to have a shower in but was told none were available.) Would have to wait for manager to turn up. - 2nd night in new room, sign saying don't use the bath and shower again not working properly. No Apology, no refund,no empathy showed by Manager - reception said he would call me @ 9.00 a.m. - by 12.00 noon I had to call him and he claimed not to know anything about the problem - said he would inspect room himself, evidently did not. Blamed Covid for poor condition of Hotel. I paid £170 room only. No offer of any refund - was told my contract was with Hotels.com I shall not stay at a best Western again and advise my contacts and work colleagues likewise The 3 star rating and membership of the Best western Group needs to be urgently reviewed. In summary a totally unpleasant experience!! Please advise how I go about claiming a refund from Hotels.com

Richard (2 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2021 年 9 月 9 日

Old fashioned dreary property dark interior badly in need of refurbishment ,towels in room stained ,and just drab

Caroline (2 晚家庭旅程)

Expedia 真實旅客評價

6/10 不錯

2021 年 9 月 7 日

Weekend at races

We had 4 rooms booked for a weekend at the races. Rooms were very tired and in desperate need of a makeover. Booked breakfast for our stay but only continental on second day as chef had day off and it was the poor housekeeper trying to do everything. Very understaffed but staff that was there were lovely and tried their best. Best part of our stay was the social club just down the street and the chippy just next door to it they were 5 stars ⭐️

Lesley (2 晚友伴旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2021 年 9 月 5 日

Ted (1 晚行程)

Expedia 真實旅客評價

4/10 一般

2021 年 8 月 31 日

Adam (1 晚行程)

Expedia 真實旅客評價

8/10 很好

2021 年 8 月 30 日

It did its job. A bit worn down, but perfectly fine for a short stay.

Dominic (2 晚浪漫旅程)

Expedia 真實旅客評價

6/10 不錯

2021 年 8 月 24 日

We found the room very warm so needed a fan to cool it down . The towel rail was dangerously hot so we had to have the fuse removed by housekeeping !

Frances Mary (4 晚家庭旅程)

Expedia 真實旅客評價

2/10 欠佳

2021 年 8 月 15 日

Ailsa (1 晚家庭旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2021 年 8 月 14 日

Worst Western

Covid has taken its toll on this Hotel. The staff were wonderful, courteous and did their best to help where possible. However there were just not enough staff to run a Hotel of this size, and really the Hotel operators should consider if this Hotel is suitable to be open. There is a Full Scottish Breakfast advertised from Wednesday to Sunday, in fact on a Saturday and Sunday this is not the case, and a "Continental" breakfast is offered. There Continental Breakfast is Toast and Cereal?

Jonathan (2 晚商務旅程)

Hotels.com 真實旅客評價

貝斯特韋斯特皇后酒店

Best Western Queens Hotel

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常見問題

貝斯特韋斯特皇后酒店是否允許寵物入住？

貝斯特韋斯特皇后酒店是否設有店內泊車位？

貝斯特韋斯特皇后酒店的登記入住及退房時間為何？

貝斯特韋斯特皇后酒店內或附近是否設有餐廳？

貝斯特韋斯特皇后酒店附近區域有何特色？

評價

貝斯特韋斯特皇后酒店的評價

不錯

8.0

7.8

8.2

5.8

6.6