Had a nice stay. Lots of entertainment, good selection of food. The AC in the rooms could be better. Beds are hard to sleep on.
Michael
Michael (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 25 日
Adriana Sulene
Adriana Sulene (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 25 日
Armando
Armando (4 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 23 日
Aguas con la transportación
Ten en cuenta que si no reservas directamente en su sitio web, no tendrás derecho a transportación de cortesía entre el aeropuerto y el hotel. Es una GRAN área de oportunidad para la gente de RIU.
Diego Eduardo
Diego Eduardo (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 18 日
Questionable 5 Star - need fly catchers over food?
Food was good, but you could get some of the same foods in other restaurants, it would have been better to introduce new foods rather than having the same foods. Bed was fine no issues. Internet was fine no issues.
Hygiene with flies on food, they need fly catchers and repellents around the hotel. I saw loads of flies on the fruit which was a bad experience, the service staff didn’t care when I pointed it out.
Hotel check-in was very poor! Not impressed I’m filing a complaint for this because we missed out on key activities.
真實旅客
5 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 10 日
Atendimento incrível, limpeza impecável e buffet e
Hotel excelente, refeições impecáveis e nem precisamos agendar os restaurantes temáticos. Tinha de tudo e sempre em ótima qualidade. Infelizmente o salgazo impediu de usarmos o mar, porém o que não demandava de ações externas, o hotel entregou. Senti um pouco de falta de música, já que só tocava na piscina com bar para adultos. Chegamos 2h antes e autorizam nosso acesso sem qualquer dificuldade, check-in perfeito
Fábio
Fábio (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 12 日
Claudia
Claudia (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 20 日
Leirner
Leirner (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 7 日
Beach is wonderful but there isn't enough places with shade. Ground property was clean everyday. Dining options with many different choices.
We want to say thank you to Samuel for helping us to choose the comfortable room.
jurij
jurij (11 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 26 日
Cesar
Cesar (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 16 日
Es un hotel en el que no se encuentran facilidades para personas adultas mayores o discapacidad. Las distancias de habitaciones a albercas y playa son lejos. Medios de traslado para lo
Mismo no nos enteramos
sandra
sandra (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 12 日
Eric
Eric (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 9 日
Ótima opção de praia próximo a Cancún
Ótima experiência. Localização excelente. Bom Hotel , boa praia, ótimas piscinas e bons restaurantes all inclusive. Recomendo. Já fomos várias vezes a Cancún. Playa del Carmem é muito boa.
Lorenzo
Lorenzo (9 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 6 日
.
Tony
Tony (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 5 日
I thought the resort was good. The staff was amazing but I did find that the food at the Asian and Italian restaurants were sub par. The Mexican restaurant was good and the buffets were decent. The steak house was absolutely amazing the first time I went but the 2nd time was not good at all so consistency needs to be looked at. Overall, I had a great time with friends and I would go back for the price
Jason
Jason (4 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 5 日
Excellent service! Beautiful surroundings will definitely visit again
Sheilah
Sheilah (4 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 4 日
I was very disappointed of how the property has change from last time I was there 4 years ago
Specially the gym missing weights equipment old
Braulio
Braulio (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 3 日
Very nice and quiet place to stay
Zoya
Zoya (8 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 3 日
Although the AC needs work and property is more like a 4 star in Canadian/American standard, the poolside was great, just a short walk to the beach, and the staff workers work very hard. Definitely would recommend and come again, no question.
Dinesh
Dinesh (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 3 日
Great grounds and rooms. Attentive staff and delicious food and options to drink make it a top tier experience.
Celeste Cossett
Celeste Cossett (3 晚浪漫旅程)
Travelocity 真實旅客評價
10/10 完美
2025 年 4 月 27 日
Staff is extremely helpful and kind. Food choices were incredible and pools were amazing.
Paul
Paul (5 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 26 日
Cumple su función
Buen hotel, playa hermosa, buena atención del personal, la comida ha bajado de calidad y bebidas de muy baja calidad.
Pablo
Pablo (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 26 日
Lilia
Lilia (6 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 24 日
Had a great time at Riu Playacar. There are other Riu properties near by that you can use. Beach is beautiful and bar staff was awesome!