Nothing
I am a diamoId Hilton member and i can't believe this was a Hilton .
Julie
Julie (5 晚友伴旅程)
Orbitz 真實旅客評價
8/10 很好
2021年9月19日
Need updates to inside hotel.
Taresa Hyshaw
Taresa Hyshaw (1 晚浪漫旅程)
Travelocity 真實旅客評價
6/10 不錯
2021年9月19日
Not available
I booked thru a third party and requested a handicap accessible room when I checked in there were no handicap accessible rooms available therefore I wasn't able to move around and function as I needed to
Yvette
Yvette (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2021年9月15日
Dissatisfied
The condition of my room was not so great….the bathroom tub had a slow drain, the closet door was difficult to open, and the iron was leaky…..just a lot of little things that made my stay uncomfortable….will never stay at a Double Tree again.
Mel
Mel (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2021年9月10日
Leonid
Leonid (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2021年9月7日
I think the rooms really need an upgrade and to actually be cleaned under the bed.
Tiffany Holmes
Tiffany Holmes (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2021年8月25日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2021年8月20日
Haley was extraordinary. They all were very accommodating except for one person who wouldn’t get us ice (I went to all floors for ice and they didn’t work). Everyone else was super great!
真實旅客
3 晚浪漫旅程
Expedia 真實旅客評價
8/10 很好
2021年8月20日
Staff is amazing. Hotel needs an upgrade, everything is old. Unfortunately, due to covid, hot tub wasn’t open. Bathtub drain was clogged.
真實旅客
2 晚行程
Orbitz 真實旅客評價
6/10 不錯
2021年8月16日
no microwave in one of my rooms and phones in the rooms were not operable/rooms were not cleaned daily
真實旅客
2 晚家庭旅程
Expedia 真實旅客評價
6/10 不錯
2021年8月16日
I spent a bit more money thinking I was getting more service and a nicer place. This used to be a nice hotel. It's looking tired inside and out. Although it was sparsely occupied, I'm pretty sure all guests were crammed on a single wing on the third floor. The elevator was broken (but that didn't stop people from riding it). No housekeeping service (unless you ask 24 hours in advance) so be ready to get your own towels and take out your own trash. The $12.00 breakfast buffet is a rip off. I really don't feel that I got my money's worth this visit.
Mary Margaret
Mary Margaret (4 晚行程)
Expedia 真實旅客評價
6/10 不錯
2021年8月16日
I have always stayed at doubletree, but the beaches of area has gone down in recent years and the staff at the hotel is not as attentive. We have started staying elsewhere but booked beach wood because it was closer to get to family.
Derrick
Derrick (2 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2021年8月16日
Shana S
Shana S (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2021年8月15日
Full price being charged despite no regular room cleaning, no pool, and no breakfast included (and the buffet didn’t include the omelet station).
真實旅客
3 晚行程
Expedia 真實旅客評價
10/10 完美
2021年8月15日
Will definitely return. Safe, comfortable and clean. Friendly front desk. They went out of their way to correct a faucet issue. Thanks.
Marlys
Marlys (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2021年8月14日
This property was filthy. I would not recommend.
真實旅客
2 晚家庭旅程
Expedia 真實旅客評價
8/10 很好
2021年8月10日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2021年8月10日
Very clean and staff was wonderful
Easy check in and out
真實旅客
2 晚家庭旅程
Orbitz 真實旅客評價
6/10 不錯
2021年8月10日
Was conveniently off the highway and close to many places in Cleveland
真實旅客
2 晚浪漫旅程
Expedia 真實旅客評價
10/10 完美
2021年8月9日
Lovely place to stay. Very clean and could tell soon as I entered the elevator.
真實旅客
1 晚浪漫旅程
Expedia 真實旅客評價
6/10 不錯
2021年8月2日
Donica
Donica (4 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2021年8月1日
The hotel did not honor my room selection and gave me a room facing an interstate highway. There was rotting, stinking trash in an ice-machine room near my room which the hotel did not clean despite three days of my complaints.