Crowne Plaza Toluca Lancaster by IHG

Toluca hotel with spa and restaurant

Choose dates to view prices

Where to?

Dates

October 2025

30

November 2025

In the heart of the business district, Crowne Plaza Toluca Lancaster offers a luxurious retreat with modern comforts and personalized services. Enjoy free in-room WiFi, unwind at the 24-hour health club or treat yourself to a rejuvenating spa treatment. The hotel also features dry cleaning/laundry services for your convenience.

Excellent

Popular amenities

Bar
Spa
24/7 front desk
Laundry facilities
Gym
Free WiFi

Main amenities (12)

Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Breakfast available
Free area shuttle
24-hour health club
Sauna
Steam room
24-hour room service
24-hour business center
Conference center
Business center

Feel at home (6)

Private bathroom
Cable/satellite TV service
Terrace
Daily housekeeping
Laundry facilities
Coffee/tea maker

$105 nightly

Nov 2 - Nov 3

Total with taxes and fees

Why we love this property

Spa serenity

The full-service spa offers daily facials, body treatments, and massages. Relaxation continues at the sauna and steam room after visiting the fitness center.

Culinary comfort

This hotel tempts taste buds with a welcoming restaurant and stylish bar. The buffet breakfast provides a perfect start to each day's adventures.

Midnight cravings solved

This hotel's guestrooms feature 24-hour room service for late-night hunger pangs. Minibars stocked with treats await guests.

Room options

Check availability for these dates

Tonight

Oct 30 - Oct 31

Tomorrow

Oct 31 - Nov 1

All rooms

1 bed

2 beds

Showing 11 of 11 rooms

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed (Low Floor)

Exceptional

Highlights

Soundproofed

Air conditioning

Hair dryer

Private bathroom

Coffee/tea maker

Minibar

Cable/satellite channels

In-room safe

215 sq ft
Sleeps 2
1 King Bed

Premium Room, 1 King Bed

Very good

Highlights

Soundproofed

Air conditioning

Hair dryer

Private bathroom

Coffee/tea maker

Minibar

Cable/satellite channels

In-room safe

215 sq ft
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible

Highlights

Soundproofed

Air conditioning

Hair dryer

Private bathroom

Coffee/tea maker

Minibar

Cable/satellite channels

In-room safe

215 sq ft
Sleeps 2
1 King Bed

Standard Room, 2 Double Beds

Exceptional

Highlights

Soundproofed

Air conditioning

Hair dryer

Private bathroom

Coffee/tea maker

Minibar

Cable/satellite channels

In-room safe

237 sq ft
Sleeps 4
2 Double Beds

Premium Room, 2 Queen Beds

Highlights

Soundproofed

Air conditioning

Hair dryer

Private bathroom

Coffee/tea maker

Minibar

Cable/satellite channels

In-room safe

215 sq ft
Sleeps 4
2 Queen Beds

Suite

Highlights

Soundproofed

Air conditioning

Hair dryer

Private bathroom

Coffee/tea maker

Minibar

Cable/satellite channels

In-room safe

215 sq ft
Sleeps 2
1 Twin Bed

Standard Room

Exceptional

Highlights

Soundproofed

Air conditioning

Bathrobes

Hair dryer

Private bathroom

Coffee/tea maker

Minibar

Cable/satellite channels

215 sq ft
Sleeps 2
1 Twin Bed

Suite, 1 Bedroom

Highlights

Separate dining area

Soundproofed

Air conditioning

Bathrobes

Hair dryer

Private bathroom

Coffee/tea maker

Minibar

258 sq ft
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed

Very good

Highlights

Soundproofed

Air conditioning

Bathrobes

Hair dryer

Private bathroom

Coffee/tea maker

Minibar

Cable/satellite channels

237 sq ft
Sleeps 2
1 King Bed

Suite, 1 Bedroom

Very good

Highlights

Soundproofed

Air conditioning

Bathrobes

Hair dryer

Private bathroom

Coffee/tea maker

Minibar

Cable/satellite channels

215 sq ft
Sleeps 2
1 King Bed

Standard Room, 1 King Bed

Good

Highlights

Soundproofed

Air conditioning

Bathrobes

Hair dryer

Private bathroom

Coffee/tea maker

Minibar

Cable/satellite channels

237 sq ft
Sleeps 2
1 King Bed

Similar properties

Free breakfast
Pet friendly
Free parking
Free WiFi

$100 nightly

Nov 20 - Nov 21

Total with taxes and fees

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About the neighborhood

Paseo Tollocan Oriente No 750, Toluca, MEX, 52170

What's nearby

Plaza Sendero Toluca - 3 min drive - 2.7 km
Toluca Convention and Exhibition Center - 4 min drive - 3.1 km
Town Square Metepec - 6 min drive - 6.4 km
Galerias Metepec Shopping Center - 9 min drive - 8.7 km
Centro Dinámico Pegaso - 13 min drive - 13.6 km

Getting around

Toluca, Estado de Mexico (TLC-Toluca Intl.) - 13 min drive
Metepec Station - 16 min walk
Free area shuttle

Restaurants

‪McDonald's - ‬2 min walk
‪La Tromperia Tollocan - ‬2 min walk
‪Tacos Gigantes "La Güera - ‬5 min walk
‪Cambalache - ‬8 min walk
‪Culichioso - ‬4 min walk

About this property

Crowne Plaza Toluca Lancaster by IHG

Crowne Plaza Toluca Lancaster by IHG is a great choice for a stay in Toluca. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials, or body treatments. Other features include a bar/lounge, a 24-hour health club, and a fitness center.

At a glance

Hotel size

- 113 rooms
- Arranged over 4 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: midnight
- Early check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Late check-out subject to availability

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
- Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- No cribs (infant beds)

Pets

- Pets not allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free onsite self parking

Offsite

- Free area shuttle within 10 km

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 7:00 AM–11:30 AM
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli

Traveling with children

Free local shuttle
Grocery/convenience store

What to do

Pool table

Working away

24-hour business center
Meeting room
Computer station
Conference center (3907 square feet of space)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop

Facilities

ATM/banking
Safe-deposit box at front desk
Terrace
Television in common areas
24-hour health club
Full-service spa
Sauna
Steam room
Banquet hall

Accessibility

Braille/raised signage
Elevator
Assistive listening devices available

Room amenities

Be entertained

Cable/satellite TV channels

Home comfort

Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board

Sleep well

Soundproofed rooms
Bed sheets provided

Freshen up

Private bathroom
Shower only
Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free WiFi
Phone

More

Daily housekeeping
In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is open daily.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately MXN 270 for adults and MXN 270 for children
Early check-in can be arranged for an extra charge of MXN 800 (subject to availability)
Late check-out can be arranged for an extra charge of MXN 800.00 (subject to availability)

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Lancaster

Crowne Plaza Lancaster Hotel

Crowne Plaza Lancaster Hotel Toluca

Crowne Plaza Lancaster Toluca

Crowne Plaza Toluca

Crowne Plaza Toluca Lancaster

Lancaster Toluca

Crowne Plaza Lancaster Toluca Hotel Toluca

Crowne Plaza Toluca Lancaster Hotel

Frequently asked questions

Does Crowne Plaza Toluca Lancaster by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Toluca Lancaster by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Crowne Plaza Toluca Lancaster by IHG?

Sorry, pets aren't allowed.

Is parking offered on site at Crowne Plaza Toluca Lancaster by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Crowne Plaza Toluca Lancaster by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of MXN 800 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 800.00 (subject to availability).

What is there to do at Crowne Plaza Toluca Lancaster by IHG and nearby?

Crowne Plaza Toluca Lancaster by IHG has a spa and a 24-hour health club.

Are there restaurants at or near Crowne Plaza Toluca Lancaster by IHG?

Yes, there's an onsite restaurant.

What's the area around Crowne Plaza Toluca Lancaster by IHG like?

Crowne Plaza Toluca Lancaster by IHG puts you in the heart of Toluca. Popular attractions include Plaza Sendero Toluca, which is 3 minutes away by car.

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Crowne Plaza Toluca Lancaster by IHG Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Apr 6, 2025

Great inside

Kurian, 4-night trip

8/10 Very good

Jun 28, 2025

The music was very loud, so from the room you can rest comfortably

Juan, 1-night trip

8/10 Very good

Dec 16, 2024

Reception people was good & polite

rodrigo, 2-night trip

10/10 Exceptional

Mar 1, 2025

Very good

Kurian, 4-night trip

8/10 Very good

Jun 19, 2025

Outside is not good

Kurian, 2-night trip

10/10 Exceptional

Dec 6, 2022

Excelent service

10/10 Exceptional

Sep 6, 2023

Price, location and condition, very convenient. Thank you

Harold, 1-night trip

8/10 Very good

Jun 11, 2023

clen and nice

Archivaldo, 1-night trip

8/10 Very good

Mar 24, 2024

Not bad

Nice big room. Comfortable.

timothy, 1-night trip

8/10 Very good

Jul 4, 2023

a

ernesto, 2-night trip

2/10 Poor

May 15, 2023

The staff was not good

KURIAN, 7-night trip

6/10 Good

Feb 26, 2024

People at the front desk don't go above and beyond to accommodate patients. We got there earlier to check in and they made us wait until the check in time. many hours.

Dalila, 1-night trip

4/10 Fair

Jan 1, 2023

The hotel is located next to a noisy freeway, then at one of the corners is a "sex shop", and the neighborhood felt unsafe. In addition, there were no towels in the room, and the water at the bathroom sink splashed everywhere making our clothes wet. Finally, the front desk staff was rude to us upon our arrival.

2/10 Poor

Jan 2, 2024

We always stay at this hotel as it's the closest to my sister's home in Toluca. This time, we requested a date change from Dec 24 to Dec 25. According to Expedia, the hotel management agreed to the change without penalties and made the respective notes manually but by the time we arrived on Dec 25 at 10 pm they said they had no records of the change and the manager was not aware at all. Interestingly, their front desk person did say she received the call from Expedia and directed them to management. At this point, the hotel didn't offer any options but to make a new reservation at their current rate. Since we couldn't afford that, we drove back home two hours away, at 11 pm on Christmas. This is not the first time we have had issues with management here, a year ago $700 USD disappeared from the hotel room and the manager did not provide any support or help to find the person responsible. Be careful! Their customer service is the worst.

Ariana, 1-night trip

10/10 Exceptional

Sep 10, 2025

Viaje comodo

Todo bien, ban̈o algo viejo

Luis, 1-night trip

10/10 Exceptional

Sep 7, 2025

Gran hotel súper recomendable!

Lugar con una ubicación privilegiada, tiene estacionamiento, la recepción fue muy cálida y las habitaciones están para dormir y dormir y dormir. El lugar es muy encantador para descansar y disfrutar de la estancia.

edamir, 1-night trip

8/10 Very good

May 30, 2025

Habitación amplia,limpia si acaso colchón incomodo

Fernando, 1-night trip

8/10 Very good

May 9, 2025

Falta un excelente restaurante y salón para peinar

sofia, 1-night trip

10/10 Exceptional

Apr 22, 2025

Me encantó el Hotel, la zona no es una zona para caminar pero si esta muy bien ubicada, cerca del Aeropuerto, de ahí en fuera me encantó! Sin duda me quedaré aqui siempre que venga a Toluca

Irvin, 1-night trip

8/10 Very good

Mar 20, 2025

Todo bien pero no hacían buena limpieza en la habitación, nunca aspiraron la alfombra y siempre estuvo sucia y se les dijo casi todas las noches que lo hicieran. 😡😡

MINOR, 5-night trip

6/10 Good

Mar 3, 2025

Viejo descuidado sin ventilación

Marco Antonio rojas, 3-night trip

10/10 Exceptional

Feb 14, 2025

Todo excelente muy buena ubicacion y servicios

MARTIN, 2-night trip

8/10 Very good

Feb 8, 2025

Mi esposo y yo fuimos a comer al restaurante del hotel eran casi las 3.00 de la tarde y no había lo que pedimos, nos sugirieron otro platillo y lo aceptamos, no antes decirles que se apresuraran por favor porque teníamos un compromiso a las 4.00 de la tarde, era cerca, pero nos tuvimos que ir, porque tardaron mucho y alcance a escuchar qué estaban descongelando la carne!!

carmen, 1-night trip

8/10 Very good

Jan 6, 2025

La comida y el servicio del restaurante es excelente. Tienen dentro del hotel un cajero automático y un OXXO, lo cual me pareció muy bueno y práctico. Es un hotel bien ubicado y sus camas son extremadamente cómodas.

Jose Mario, 1-night trip