It took exceptionally long for the hotel shuttle to arrive to pick up our family of 5 traveling with two young children. We had to keep calling the hotel for status updates. It was nearly an hour before it arrived. Be careful that you don't get on the Shiller Park Sheraton Four Points shuttle. Their driver did not state which hotel he was from. I happened to ask just before we were on our way to the wrong hotel. The Mt. Prospect staff was pleasant and the rooms were clean and comfortable.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 1 日
Stefanie
Stefanie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 17 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 15 日
Mohammed
Mohammed (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 6 日
Don’t stay for the pool or hot tub.
Chose the hotel for the hot tub and pool. Pool didn’t seem to be heated and was cold. Hot tub was broke and out of service. I believe the chemicals were off in the pool as well as it turned my daughter’s hair green. Put that I was staying with 2 Adults & 2 Kids. Got the king bed suite with pull out couch. Didn’t receive any extra pillows for the pull out couch.
Jesse
Jesse (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 30 日
Marissa
Marissa (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 26 日
Matt
Matt (5 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 27 日
Akinyemi
Akinyemi (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 22 日
Krista
Krista (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 21 日
Definitely needs some updating, but otherwise a good property. Room was decently clean. Front desk staff were good and friendly. Overall decent for the price and location relative to O'Hare.
Mark
Mark (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 19 日
Masayuki
Masayuki (4 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 6 月 18 日
No microwave in the rooms and no free breakfast
Slime
Slime (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 18 日
Muy limpio
Claudia
Claudia (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 6 日
Valerie
Valerie (4 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 6 月 5 日
Olivia
Olivia (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 25 日
Very good
Hicham
Hicham (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 20 日
I liked the decor and thought the hotel had a cozy feel to it. The pool/jacuzzi area was quite nice. The only thing I didn’t care for was the shower in the room and I thought the shades didn’t work very well and didn’t keep all the light out in the a.m..
Kristen
Kristen (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 18 日
Timothy
Timothy (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 14 日
yesenia
yesenia (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 10 日
It was very clean and affordable
Jer
Jer (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 8 日
Excellent service, able to answer our questions.
Clean, comfortable room.
Rhonda
Rhonda (1 晚家庭旅程)
Travelocity 真實旅客評價
4/10 一般
2025 年 5 月 6 日
We ended up getting 4 different rooms
room one the ac didn’t work so at like 1 am we are moving all the luggage to room 2 where it’s only one bed and it was supposed to be 2 beds room 3 was not even clean the bed sheets where not even in the bed and the room was dirty and buy the the time of getting all this stuff fixed it was 3 am when we got to lay down and they didn’t even offer a discount or free credit for the next stay so it was a little bit frustrating
myranda
myranda (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 27 日
Terrible hotel to stay
1 room the tv didn’t work, the second room the heater doesn’t work. The pool and hot tub, the water is ice cold. Do not recommend this location at all. We waited an hour for the manager to come upstairs to try a different remote. Every time I called he would say, I’m going. Waited another hour for them to get us a 3rd room by then, we left. 2 hours wasted on trying to get a room a that works.