My stay at Holiday Inn Express was nice but the services with Expedia thru hotels.com was awful. They booked my stay for one day and my reservation was for 2nights 3 days. They did not want to make the change of arrival date at all but insisted that I pay $150.
Sandra
Sandra (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Room stay
Had a great experience. Only thing is we stayed in room 218 and when we returned Saturday evening around 8:30 pm our room which was an attached room smelled of major weed smoking. Didn’t complain because I know there isn’t anything the hotel can do about that. Had a good experience and slept really
Well. Nice spacious bathrooms
Ronda Ka
Ronda Ka (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月28日
Amy
Amy (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月25日
Horrible
Looking for a refund. Room was horrible. They didn't even have a one king bed like I requested. And the first room they gave me had FEMA people in there. I will never go bed and use hotels.com often.
Stephanie
Stephanie (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月26日
Place needs a serious makeover!
STEVEN
STEVEN (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月15日
Great experience. Would stay uere again.
Jesus
Jesus (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月8日
5 stars
Perla
Perla (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月1日
La alberca no funcionaba, la lavandería no funcionaba, el aseo lo hacen para tres días y no te ponen toallas limpias.
Ali Rodolfo
Ali Rodolfo (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月22日
Our stay was great! We came to Baytown to visit Pirates Bay and have a little mini staycay away from home in Houston; our check-in was easy and the front desk rep Nicole was amazing from start to finish. When we arrived in our room we noticed our television wasn’t working for some reason (tried all troubleshooting options) and needed more towels for the kids. I called the front desk and Nicole not only brought fresh towels personally, she also brought another television to replace the one that wasn’t working! She could’ve easily apologized for the non-working one and left it at that but she went above and beyond, we were truly grateful for her, she was amazing!
Brooke
Brooke (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月11日
My bad experience at the Holiday Inn
My stay at the Holiday Inn in Baytown was pretty bad food was awful. No one cleaned my room for three days. I did ask the managers were pretty bad talking. The hotel smells like smoked. My key card did not work most of the time.
Brenda
Brenda (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年7月11日
My horrible experience at the holiday inn
My room was missing tv. Remote
Their room key was not working most of the time I stay there for today’s and I was not able to get most of the time around the other doors. The breakfast was pretty bad service was pretty bad. My room was pretty dirty. What’s there 2 days I asked for them to clean my room. Nobody came through man years were pretty bad loud talking.
Brenda
Brenda (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年7月5日
Never recommend!!!!
The whole floor of the hotel reeked of smoke. Our hotel room stuck so bad of smoke it gave me a headache. When I open our bag of clothes at our home the clothes REEKED of smoke. It’s very upsetting seeing as how my children stayed with us. I would never suggest this place to anyone.
Ashley
Ashley (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月20日
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月17日
We love the stay , super clean.
Maria
Maria (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年6月16日
It was good for a two night stay, clean, felt safe.
Aimee
Aimee (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月10日
Top tier service
I had a small issue that was resolved so quickly it blew my mind. Rooms were clean, all the amenities were spot on, and Management was excellent and very friendly. I'll be back soon!!
Renata
Renata (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月9日
Vanessa
Vanessa (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年6月3日
I was very disappointed with the property. I don't know what is going on with Holiday Inn lately. The room had a bad smell. There was a light missing in the bathroom. Also a leak in the tub. The blinds did not go down so we had the light from outside shining in. I was not pleased at all. Will not return.
Candace
Candace (1 晚家庭旅程)
Orbitz 真實旅客評價
8/10 很好
2024年5月29日
The staff was extremely helpful when I had just stopped in for the night