Staffs are friendly and helpful and the hotel build is grand lavish.
Point to the management, I stayed in 11th storey. there are birds nested on the ceiling around lift compound, and strong stench of pigeon manure detected. Despite I am there just for minutes waiting for lift to come, but this really turn me off.
Mall beside hotel are under renovation and most shops are closed. I saw local family coming out from building with chips and grocery but I can't find supermarket inside. This made the hotel dull as I do not have much place to go (gym also under renovation)
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月5日
Zaim
Zaim (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月19日
Yee Ling
Yee Ling (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月15日
Isabelle
Isabelle (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月30日
Mastura
Mastura (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月14日
Ajimsha
Ajimsha (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月1日
Sathuraman
Sathuraman (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年6月7日
Needs some care and attention!
The hotel is definitely looking tired. The swimming pool is uncared for, cold and unfriendly and inhabited by pigeons.
The in-house restaurant (Chinese) is diabolical…where the service was appalling, the food bland and ones conversation was drowned out by the wailing karaoke next door.
The air-conditioning couldn’t be altered in the room so it was constantly cold and whilst well furnished it needs redecorating.
The breakfast however was varied and pleasant.
No decaffeinated drinks available and NO alcohol on sale in the hotel at all.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年4月11日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年3月24日
Will I Return. YES
Clean and comfortable. The breakfast was nice. Try the 1/2 boiled egg. Made to perfect. Room was spacious.
Goh
Goh (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年3月18日
Shuhaida
Shuhaida (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年2月24日
A bit run down for this hotel need refurbishment
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年2月19日
A glimpse into the past
This is an old-fashioned grand hotel which unfortunately has been allowed to go into a decline. The decorative condition is appalling in places, eg paper peeling off one wall in our room and water leak damage in the corridor ceiling. If this kind of thing was repaired immediately, the hotel could be so much better. Breakfast had a huge variety of food, although not all was good quality. Car parking when we arrived was chaotic as there was a truck blocking direct access to the car park. Nevertheless it was all tolerable for the cheap rate we paid.
Chee
Chee (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年12月21日
Noorazli
Noorazli (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2023年12月21日
Stayed here for 2 nights and I thought it was great - large hotel, well furnished, good gym & pool and close to everything in Kota Bharu.
Michael
Michael (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023年10月22日
Good
Ernie
Ernie (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2023年10月12日
Overall, the hotel is comfortable and newly refurbished. Reasonable price for a 5 stars hotel standard. Good choice of breakfast selection too.