Restaurant and bar closed @ 19.50 when said 21.00 on website. As we returned from supper elsewhere, told no breakfast tomorrow either… no WiFi @ all.
Top tip - stay anywhere else!
Elisabeth
1 晚行程
10/10
Graham
2 晚商務旅程
2/10
Robert
1 晚行程
8/10
Accommodation was good, restaurant food was not so great and menu is limited.
真實旅客
1 晚友伴旅程
2/10
The pool was closed. Wasn't notified. Reason we booked. Was charged for extra cleaning without explanation. Stood at the counter to check in while girl was talking to her mom. Had to wait while she talked. Noise complaint about a 4 year old on her birthday.
scott
2 晚家庭旅程
10/10
Fantastic staff, great spot and lots of activities
Yisong
3 晚家庭旅程
2/10
Colin
2 晚行程
10/10
Yana
1 晚行程
4/10
When my stay was confirmed they said the pool and spa and gym would be available and none of it was. I have a bad back and hip so the indoor pool was the main reason I picked the spot.
Brad
1 晚行程
2/10
This property is falling apart. It’s run done. We were here 22 years ago and nothing has changed. Old dirty carpets and couches with stains. Two Bedroom villa came with nothing. No hot plate, toaster or anything. The fireplace didn’t work. The tvs are so old, only like 3 channels and all fuzzy. I’m guessing hockey tournaments only thing keep them in business because there are no other accommodations in Haliburton. Outrageous prices for what this place offers and how run down it is. Oh and the pool was under construction. Only reason we thought it would be nice!
Never again. Find an air b n b!
Stephen
1 晚家庭旅程
2/10
The resort called us directly and cancelled a week before we were to check in and we needed to make alternate arrangements. There is no hydro at this location currently and they said they could take no bookings. Please ensure there was no charge to our credit card
Jo-Elle
2 晚行程
2/10
This hotel was closed when I went to check in.
Catherine
1 晚行程
2/10
Our room was falling part. The ceiling was all falling down it was super run down and really old. We also went for lunch at the bar the waitress was super rude the whole time and terrible service. Won’t stay there ever again.
Joanne
2 晚行程
6/10
Matthew
2 晚行程
2/10
We booked Pinestone resort in Haliburton Sept 27 and 28. They didn't have working air conditioning nor heat. They had a fan and a small heater that we could plug in. No breakfast either. They also had issues for more than 24 hours with TV - no access to any programs, just "snow". The pool, sauna, and exercise room were also out of commission. They would do nothing because i booked with 3rd party,and suggested I contact Expedia. We have stayed here before. No issues. I have never given a bad rating before. We were so disappnted. We attended a wedding and celebrated our 50th anniversary on the 28th. The accommodations kind of took the romance out of our celebrations.
Denise
2 晚浪漫旅程
2/10
Michael
2 晚行程
6/10
Julie
5 晚商務旅程
4/10
This hotel was in poor condition both inside and out. Rooms are outdated and very worn. Outside was neglected, pools were empty and cracked, gym and sauna closed. There was no water pressure, very little hot water and I couldn’t get the shower head to even work. The service in the restaurant was awful and at breakfast they had no orange juice, milk or apple juice, yet the hotel was almost fully booked all weekend because of a water cross event being held there. This place needs to be torn down and rebuilt before I will ever stay there again.
Lindsay
1 晚家庭旅程
10/10
Good
DANIJEL
4 晚行程
10/10
Breakfast at the restaurant was excellent! We appreciated the friendly, efficient service. Also, the price.The front desk staff were helpful and pleasant. The property as a whole is in need of upgrades (ie carpets) and refurbishing.
Lois
2 晚家庭旅程
10/10
We ate breakfast in the restaurant both mornings. The service, food and price were all excellent.
Lois
2 晚行程
2/10
the amenities offered were closed with no advanced notice, hotel was rundown, filthy, carpets throughout and in the room (was rippled) & restaurant were filthy , receptionist has torn jeans, Restaurant - carpets were not cleaned in weeks. Windows were dirty. Service & food in the restaurant was acceptable.
Monica
2 晚家庭旅程
10/10
Staff was excellent. Hotel was located conveniently for our needs. Restaurant was comfortable w/good service.
Unfortunately both indoor & outdoor pools were not open. Outdated, worn carpet in hallways & rooms. The place looks like it could use some attention.