The place was a little run down. The pool and gym were closed for maintenance. The restaurant was closed because of staffing problems.
On the plus side the beds were comfortable.
Harold
Harold (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 27 日
Daniel
Daniel (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 25 日
Disappointing
Carpet was disgusting and room smelled bad. Contents of room were old and worn out. Restaurant could not serve our dinner when ordered we had to come back in one hour when it was finally prepared. Guests smoked on their balconies and the smoke came into our room. Pool and ecercise room closed for repair.
Larry
Larry (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 19 日
The staff were excellent!
This was my 3rd time staying here this year. The room was fairly clean and quiet. The bed was very comfortable and I am very thankful to the staff for putting us in a room with a king size bed. The ladies at the front desk were very charming, friendly and polite.
The only downside was that the pool was closed for maintenance. Thanks so much for a relaxing stay.
Kandra
Kandra (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 17 日
Jennifer
Jennifer (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 16 日
Pass on this place
Our room was in terrible condition. The double bed was awful and the A/C unit sounded like a jet plane!
Gord D
Gord D (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 1 日
Bryanna
Bryanna (2 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 31 日
I'm owed money
Paid through hotels.com 9/18/24. Charged an additional/duplicate $498 on 7/25/25. Disputed with Pinestone. The manager initiated a refund from hotels.com for the original price paid, $366 ($273 USD) not the second charge of $498. No one is calling me back to coreect this. Why us original price not being honoured?
karen
karen (2 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 29 日
Jacqueline
Jacqueline (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 26 日
Disappointed the pool was closed and because of a storm the previous night, the internet was not working.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 24 日
Daniel Arback-Rozen
Daniel Arback-Rozen (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 21 日
this place needs renovation
This place needs a major renovation. Everything is outdated and smells terrible. You don’t want to put your feet on the carpet. I had to stay there because there was no other choice! I think that’s why they keep it the way it is—only for people who had no other option to stay overnight. If they renovate it, it’ll be in a good area, but the building and rooms are terrible.
Negar
Negar (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 30 日
Air conditioning did not work
No wifi service
Pool and fitness area not available
Overall 2 out of possible 10
Terry
Terry (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 13 日
Elsie
Elsie (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 2 日
Great property bit wifi wasn't working neither was the hot tub pool or gym
Kerry
Kerry (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 25 日
Kim
Kim (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 25 日
Jacqueline
Jacqueline (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 20 日
Nice friendly check in.
Edward
Edward (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 19 日
Staff were amazing and very accommodating. The chef is amazing and food was impeccable. Would gladly come again with my family.
Chelsea
Chelsea (2 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 5 月 15 日
Staff were very friendly and room was clean. Restaurant had limited menu but adequate.
Swimming pool and exercise room not available. Ice machine not working. Air-conditioned in room didn't work.
Frederika
Frederika (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 11 日
Hopeless!
Restaurant and bar closed @ 19.50 when said 21.00 on website. As we returned from supper elsewhere, told no breakfast tomorrow either… no WiFi @ all.
Top tip - stay anywhere else!
Elisabeth
Elisabeth (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 10 日
G
shahin
shahin (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 8 日
Graham
Graham (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 14 日
Bad experience. Even if special privileges given for particular guests, other hotel guests should not of been neglected.
If resort was unable to provide any services to guests, then reservation should not of been made in the first place.
Not told ahead of time of any disruption to normal guests expectations.
Sort of took the money and ran.