Set on a picturesque lake, Sutton Staithe Hotel invites you to unwind with its serene atmosphere. Start your day with breakfast at the on-site restaurant, enjoy a manager's reception or try your luck in the arcade/game room.
Sutton Staithe Hotel offers a fantastic location, putting you just steps from Norfolk Broads. Guests looking for a bite to eat can check out Sutton Staithe Bar, which serves breakfast and dinner. Fellow travelers say great things about the helpful staff and breakfast.
At a glance
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Hotel size
11 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets allowed (2 total)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
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Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 8:00 AM–10:00 AM
Hosted evening meals daily for a surcharge
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Private picnics
Free daily reception
Traveling with children
Children's menu
What to do
Pool table
Services
Front desk (limited hours)
Facilities
Arcade/game room
Banquet hall
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Heating
Electric kettle
Sleep well
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Bathtub or shower
Designer toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Special features
Dining
Sutton Staithe Bar - This restaurant serves breakfast and dinner. A children's menu is available.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately GBP 9.95 for adults and GBP 5.95 for children
Hosted evening meal costs GBP 14.95
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20 per pet, per night
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Also known as
Sutton Staithe Hotel Hotel
Sutton Staithe Hotel Norwich
Sutton Staithe Hotel Hotel Norwich
Frequently asked questions
Does Sutton Staithe Hotel offer free cancellation for a full refund?
Yes, Sutton Staithe Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sutton Staithe Hotel?
Yes, pets are welcome, with a limit of 2 total. There's a charge of GBP 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Sutton Staithe Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Sutton Staithe Hotel?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM.
What is there to do at Sutton Staithe Hotel and nearby?
Sutton Staithe Hotel has an arcade.
Are there restaurants at or near Sutton Staithe Hotel?
Yes, there's an onsite restaurant, Sutton Staithe Bar.
What's the area around Sutton Staithe Hotel like?
Sutton Staithe Hotel is located on the waterfront, a short 1-minute walk from Norfolk Broads and 17 minutes' walk from The Museum of the Broads. Travelers give top marks for the hotel's prime location.
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Reviews
Sutton Staithe Hotel Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.6
Amenities
9.2
Staff & service
8.2
Eco-friendliness
8.2
Property conditions & facilities
What guests liked
Breakfast was consistently described as great, excellent, and super, with many guests praising the friendly and efficient service. (83 reviews)
The restaurant and bar served excellent food for both dinner and breakfast, with a good choice available and friendly, attentive staff. (12 reviews)
The property is very welcoming and accommodating for pets, with many guests appreciating the dog-friendly atmosphere. (8 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Breakfast
Food
Location
Bed
Bathroom
Value
Bar
View
Reviews
8/10 Very good
Sep 23, 2025
Nice stay
Lovely stay, one night
Dawn
Dawn, 1-night trip
6/10 Good
Sep 28, 2025
The breakfast was excellent, everything we could hope for and more, the cups could be a little larger but it didn’t detract from the quality of the breakfast and facilities.
Peter
Peter, 2-night trip
10/10 Exceptional
Aug 10, 2025
Lovely hotel had a great room, very friendly staff. Nice breakfast, Very good value.
Gary
Gary, 2-night trip
10/10 Exceptional
Jun 22, 2025
Lovely location for walking and shopping and amazing food. Brilliant staff very comfortable and clean
Michele
Michele, 1-night trip
10/10 Exceptional
Apr 30, 2025
Great stay
Great stay, excellent staff, very good food and a great room with a comfy bed.
Ann
Ann, 2-night trip
10/10 Exceptional
Jun 24, 2025
Really lovely
All very nice and a lovely place stay and breakfast was really good .Would highly recommend.
Emma
Emma, 1-night trip
8/10 Very good
Aug 12, 2025
Relaxing riverside stay
Rooms lovely. Breakfast very good. Well located. Very clean. A shame when booking hotels.com doesn't advise customers that no food served Sunday evening or all day Monday through the bar.
Iris
Iris, 2-night trip
8/10 Very good
Aug 26, 2025
It was okay. We did have a few options
Bharati
Bharati, 1-night trip
10/10 Exceptional
Jul 8, 2025
Broads trip
One night stay in an older hotel in a very pleasant location
jeffrey
jeffrey, 1-night trip
8/10 Very good
May 7, 2025
Very nice and quiet hotel.
Comfortable beds,friendly staff,room has everthing you need.
Agnieszka
Agnieszka, 2-night trip
10/10 Exceptional
Mar 29, 2025
Very nice place to stay thurd visit and definitely will
Pam
Pam, 2-night trip
8/10 Very good
Aug 22, 2025
Nice hotel in lovely location
A nice hotel and in a lovely location. The breakfast was good and the service was friendly. Drinks were reasonably priced. The hotel was very dog friendly but the stairs were very steep (it's an old building) so I had to carry my dog up and and down the stairs (and he's not a small dog). This couldn't be helped by the hotel but I wouldn't stay there again if I had my dog with me.
Sally
Sally, 2-night trip
10/10 Exceptional
May 24, 2025
Nice room in quiet setting. The staff are excellent and very friendly, breakfast is very good.
Ate a few evenings in the hotel and food was excellent, will definitely return in the future
Graham
Graham, 2-night trip
10/10 Exceptional
Aug 12, 2025
A lovely stay
I stayed along with 3 friends for 4 nights and we all thought the hotel was beautiful from the outside and its setting right next to the river is fantastic. Parts of the hotel are a little tired and the unmodernised bedrooms need a facelift although theyre perfectly comfortable. Breakfast is good but the addition of fruit and yoghurts would give more variety for those who dont want the cooked option. All the staff are polite and friendly and I would recomment this hotel for a quiet, relaxing stay.
Verified traveler
4-night trip
10/10 Exceptional
Aug 30, 2025
A super place to stay.
Our room was a little careworn. But enough of the negatives.
The main building and the location were super. The staff were fantastic. An absolute delight. They were worth the stay alone. We had a family dinner one evening which was very good. Our room was as mentioned before, a little "tired" but spotlessly clean and fine for our three night stay. Breakfast was super; just the thing to start the day, BUT, please get an expresso machine for when we stay again.
John
John, 3-night trip
10/10 Exceptional
Apr 19, 2025
My Stay was Thoroughly enjoyable Friendly Staff and Relaxed attitude..Clean and Very Comfortable Room
Anthony
Anthony, 1-night trip
10/10 Exceptional
Jun 27, 2025
Lovely friendly staff which managed to get us a meal after the restaurant was supposed to have closed and a very nice meal
Nice room lovely quiet stay by the river .
We will be back
Martyn
Martyn, 1-night trip
10/10 Exceptional
Feb 25, 2025
Very welcoming hotel.. staff were so lovely, food was excellent ... we had a great stay .. nice spot to stay while visiting the broads..
Lesley
Lesley, 1-night trip
10/10 Exceptional
Apr 1, 2025
Ideal historic location for peace and quiet
Lovely location and friendly locals and staff.
The food is excellent
Richard
Richard, 2-night trip
10/10 Exceptional
Feb 9, 2025
Friendly staff, good food and comfortable bed.
Gary
Gary, 2-night trip
10/10 Exceptional
Jun 2, 2025
Staff very welcoming. Bed Comfortable.
Breakfast excellent
David
David, 3-night trip
8/10 Very good
Apr 30, 2025
Nice stay - but shower and decor quite dated . Cosy and nice location
Verified traveler
2-night trip
8/10 Very good
Apr 12, 2025
Whilst it is a little tired in places, the bed was, hot shower and nice breakfast, for the price, what's not to like.
Ben
Ben, 1-night trip
8/10 Very good
Jul 19, 2025
Lovely and popular.
The property is being done up atm. So it's slowly looking better every month. A few cob webs about on the windows but remaining of the room was clean. Lovely location and lovely staff. As for the food its fantastic. We will return for hopefully a meal when we are on a boat next month.
Verified traveler
1-night trip
10/10 Exceptional
Jan 23, 2025
Great place right on the Norfolk broads, staff great, breakfast great, and great value