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Mercure Madrid Centro

4.0 star property
Hotel with bar/lounge, near Gran Via

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Photo gallery for Mercure Madrid Centro

Daily buffet breakfast (EUR 17.50 per person)
Lobby sitting area
Premium bedding, down duvets, minibar, in-room safe
Exterior
Meeting facility
Located near the vibrant Puerta del Sol and Gran Via, Mercure Madrid Centro offers a warm retreat with a coffee shop/cafe, dry cleaning/laundry services, and car rentals on site. With in-room WiFi, unwind at the bar or explore nearby Prado Museum; previous guests rave about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Car hire on-site
  • Computer station
  • Front desk safe

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
The current price is HK$1,219
HK$1,341 total
includes taxes & fees
8 Dec - 9 Dec

Why we love this property

Food for thought
The hotel's cafe and bar offer a buffet breakfast with locally-sourced delights. More than 80% of the food is organic, creating a mindful dining experience.
Dreamy sleep essentials
Premium bedding, down comforters, and blackout drapes create perfect sleep conditions. In-room massages and minibars enhance the curated decor experience.
Work meets play
Located in the business district and city centre, this hotel boasts a conference space and business centre. Unwind with in-room massages and the bar lounge.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 Double Bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 Double Bed

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 1 Single Bed

Premium bedding, down duvets, minibar, in-room safe

Twin Room, 1 Single Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Down duvet
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Room, 1 Single Bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 Single Bed

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Down duvet
Blackout curtains
Premium bedding
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room, 1 Single Bed

Premium bedding, down duvets, minibar, in-room safe

Superior Twin Room, 1 Single Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Daily buffet breakfast (EUR 25 per person)
Radisson RED Madrid
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 767 reviews
The price is HK$1,281
HK$1,409 total
includes taxes & fees
23 Nov - 24 Nov
Radisson RED Madrid
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About the area

Map
Lope De Vega 49, Madrid, Madrid, 28014

What's nearby

  • Paseo del Prado - 1 min walk - 0.1 km
  • Prado Museum - 2 min walk - 0.2 km
  • Thyssen-Bornemisza National Museum - 2 min walk - 0.2 km
  • Puerta del Sol - 8 min walk - 0.7 km
  • Gran Via - 8 min walk - 0.7 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 19 min drive
  • Atocha Cercanías Station - 13 min walk
  • Madrid Atocha Station - 13 min walk
  • Madrid (XOC-Atocha Train Station) - 13 min walk
  • Anton Martin Station - 6 min walk
  • Estación del Arte - 8 min walk
  • Banco de Espana Station - 9 min walk

Restaurants

  • ‪Cafetería Restaurante Prado - ‬3 min walk
  • ‪Los Rotos - ‬2 min walk
  • ‪Bar La Platería - ‬3 min walk
  • ‪VIPS - ‬3 min walk
  • ‪La Dolores - ‬1 min walk

About this property

Mercure Madrid Centro

Mercure Madrid Centro puts you in a great location, within a short 10-minute walk of Prado Museum and Gran Via. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Also, Plaza de Santa Ana and Museo Nacional Centro de Arte Reina Sofía are within a short 10-minute walk. Fellow travellers love the helpful staff and local sightseeing. Public transportation is only a short walk: Anton Martin Station is 6 minutes and Estación del Arte is 8 minutes.

At a glance

DONE

Hotel size

    • 60 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered on-site self-parking (EUR 31.5 per night)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference space (474 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 80
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Step-free path to entrance

Room amenities

Be entertained

  • 42-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 17.50 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Covered self-parking costs EUR 31.5 per night
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector, a security system and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Mercure Madrid Centro Lope Vega Hotel
Mercure Centro Lope Vega Hotel
Mercure Madrid Centro Lope Vega
Mercure Centro Lope Vega
Mercure Madrid Centro Hotel
Mercure Centro Hotel
Lope De Vega Madrid
Lope De Vega Hotel
Mercure Madrid Centro (Lope de Vega)
Mercure Madrid Centro Hotel
Mercure Madrid Centro Madrid
Mercure Madrid Centro Hotel Madrid

Frequently asked questions

Does Mercure Madrid Centro offer free cancellation for a full refund?

Yes, Mercure Madrid Centro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Madrid Centro?

Sorry, pets aren't allowed.

Is parking offered on site at Mercure Madrid Centro?

Yes. Self-parking costs EUR 31.5 per night.

What are the check-in and check-out times at Mercure Madrid Centro?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Mercure Madrid Centro?

No, this hotel doesn't have a casino, but Casino Gran Via (14-min walk) is nearby.

What's the area around Mercure Madrid Centro like?

Mercure Madrid Centro is in Madrid Centro, a short 6-minute walk from Anton Martin Station and 10 minutes' walk from Gran Via.

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Mercure Madrid Centro Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Location
Service staff
Room
Bed
Museums
Bar
Train station
Breakfast

What guests liked

  • Breakfast was very nice with a wide range of options and generous portions. (8 reviews)
  • The property is located near many great dining options and offers a generous breakfast with various choices. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Very nice hotel
Oday, 1-night trip

10/10 Exceptional

Great location near Prado and comfortable.
Joseph, 1-night trip

10/10 Exceptional

Great location, efficient, and kind staff. It’s in a safe and quiet area and there are a lot of good restaurants around.
Rosalinda A, 1-night trip

10/10 Exceptional

Beautiful hotel, modern and clean. Great location, easy walk to train station. Bed was comfortable, shower water pressure was great. Staff is very friendly and helpful. Would definitely stay again.
Hanna, 2-night trip

10/10 Exceptional

Excellent location for going to the Prado. We travelled with older relatives and this let us spend the whole day in the museum. Awesome kind staff, too, thanks Mercure Centro team!
Emma, 2-night trip

10/10 Exceptional

Everything was great
Jesus Andres, 2-night trip

10/10 Exceptional

Very well situated. Good services. Absolutely clean
Eloy, 1-night trip

6/10 Good

The location is ideal, across from Prado Museum and easy walk to Thyssen-Bornemisza. Sound insulation in rooms is zero from hall conversations and adjacent rooms. Facility appears worn and in need of renovation.
Eric, 1-night trip

8/10 Very good

Very convenient

The hotel is central to many attractions, which made it easy for us to venture around without the need for transportation. Service was good. We arrived early and we were granted access to our room before the required check in time. There was not much interaction with the staff as we were out most of the time. The facility is clean and neat, but it definitely needs a face lift. Although the rooms are cute and neat with wooden floors, the closets look outdated. The staff was helpful.
Sana, 3-night trip

8/10 Very good

Equipe
ANIBAL, 2-night trip

8/10 Very good

Mesmo tendo um contratempo com o sofá cama disponível no meu quarto e a rede Wi-Fi ter problemas no andar em que nós estávamos alojados, a atenção dos colaboradores do hotel compensou tudo. Definitivamente o destaque fica por conta do atendimento dos colaboradores.
Roger, 4-night trip

8/10 Very good

Bom é bem localizado
Adriana, 2-night trip

4/10 Fair

The room smelled like sewer. Apparently this is a common thing in Spain due to old pipes. But the hotel needs to look into the issue since the smell was so bad. My room neighbors had the same issue. The hotel needs to invest more in their sewer system.
KARINA, 3-night trip

10/10 Exceptional

Excelente custo benefício

Localização perfeita do hotel, com ótimo atendimento de recepção.
Elaine, 3-night trip

6/10 Good

Mercure Madrid Centro nunca mais!

O hotel é bem localizado e o quarto é confortável, no entanto mal insonorizado ouve se tudo pela porta do quarto, e o pior de tudo é o comportamento dos empregados no pequeno-almoço, não levantam os pratos sujos, a hora de fecho é as 10:30 mas às 10h15 já começam a tirar as coisas, tornando o pequeno-almoço almoço um momento de stress, tive que me chatear 2 vezes, muito mau mesmo. Na receção também uma parte dos empregados muito mau, o check in foi muito pouco simpático, tinha pedido 2 quartos próximos várias semanas antes e deram me 1 no primeiro piso e outro no 4 piso! Como se não bastasse pedi uma recomendação para o restaurante no dia da chegada e a miúda sem formação enviou nos para uma ratoeira, restaurante caro sem opção para miúdos, no restaurante perguntaram quem nos tinha enviado para lá o que foi muito estranho. Muito pouco profissionalismo, não entendo como uma cadeia como a Mercure tem um staff tão mau e sem formação.
4-night trip

6/10 Good

Hotel was ok

We didn’t have any food. Internet access dipped in and out which sometimes was annoying when looking for specific places to visit. Bed was quite comfy.
4-night trip

10/10 Exceptional

Todo excelente! El personal es muy amable y dispuesto a brindar un apoyo real. La habitación para personas con capacidades diferentes tiene el baño muy amplio y esta bien adaptado. Sin duda lo recomiendo y volveria a regresar
Julia, 3-night trip

6/10 Good

El personal de recepción podría ser un poco más empatico con los huéspedes, más si tienen errores ellos y no los solucionan,
Christian, 1-night trip

10/10 Exceptional

Muy buena ubicación
MARTHA GEORGINA, 3-night trip

10/10 Exceptional

Nice
SERGEI, 1-night trip

10/10 Exceptional

GOOD
SERGEI, 3-night trip

10/10 Exceptional

Close to central sites. Staff was super friendly. Breakfast was excellent
Gary, 3-night trip

10/10 Exceptional

Best for a Paseo del Arte visit to Madrid

Room and entire hotel were spotlessly clean. Staff very attentive: we had a drain clog in our shower late at night and they moved us efficiently to another room. Location is perfect for Madrid museum visits -- directly across the Paseo from the Prado and 5-10 minute walks to the Thyssen and Reina Sophia. Lots of great restaurants within a 5-10 minute radius.
David, 5-night trip

10/10 Exceptional

Me encanta !!!

Está súper ubicado, en zona tranquila y cerca del corazón del barrio de las letras
ALICIA, 4-night trip

8/10 Very good

Freundlicher Empfang. Hilfsbereites Personal. An einer Seitenstraße gelegen dennoch etwas laut, dafür recht zentrale Lage unweit der wichtigsten Museen. Hbf zu Fuß erreichbar. Leider Trinkwasser nur am ersten Tag aber Kiosk in der Nähe.
Detlef, 4-night trip