10/10 完美
2025年3月25日
A Lakeside Gem We Keep Coming Back To
Perfectly situated on the banks of Lake Zurich, yet just a short walk from the opera and Stadelhofen station - ideal for both leisure and convenience.
Breakfast is excellent, with a wide selection of hot dishes and freshly prepared options available upon request.
The balcony rooms are the highlight for us. Sitting outside with a direct lake view is a truly special experience and the main reason we choose this hotel time and again.
Special mention to the bar lady who prepared our evening cocktails - she was not only knowledgeable but also flexible, adjusting the drinks to our preferences with care and skill.
However, during our most recent stay, we noticed a decline in the reception team’s training. The staff appeared unfamiliar with the check-in system and were learning how to operate it during our arrival, which is not something you expect at a luxury hotel.
Although we are regular guests and the hotel had many rooms available, we were initially denied early check-in when we arrived at noon. Only after speaking to a manager were we promptly given our room key. This could have been handled more smoothly, especially for returning guests.
Overall, we remain very satisfied with our experience and will absolutely return for our next Zurich visit. The view, location, and comfort make it well worth it. Great job, and see you next time!
Maj
Maj (2 晚家庭旅程)
Hotels.com 真實旅客評價
