The Palace of the Lost City at Sun City Resort

5.0 star property
Luxury hotel in Moses Kotane with golf course and spa

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Photo gallery for The Palace of the Lost City at Sun City Resort

Lobby
Casino
Buffet
Golf
Outdoor pool, pool umbrellas, sun loungers
Surrounded by the beauty of Sun City Resort, The Palace of the Lost City offers a luxurious getaway with 18 holes of golf, a casino featuring 2 VIP rooms and exciting games. Treat yourself to pampering at The Royal Salon spa or enjoy family-friendly fun at the water park.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free parking
  • Spa
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • Casino
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool and lazy river
  • Free water park
  • Nightclub
  • Free area shuttle
  • Free casino shuttle
  • 2 outdoor tennis courts
  • Fitness center

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on site
  • Connecting/adjoining rooms available
$386 nightly
The total price is $446
Nov 23 - Nov 24
Total with taxes and fees

Why we love this property

Splash zone paradise
This luxury hotel features an outdoor pool, a free water park, and a children's pool with a lazy river. Guests can unwind with poolside dining and drinks.
Spa sanctuary
Daily spa treatments and couples rooms await. Indulge in body scrubs, massages, or reflexology. Sauna and garden complete the escape.
Garden-view indulgence
Peaceful luxury awaits in this hotel's serene garden. Guests savor fine cuisine at the garden-view restaurant or poolside dining venue.

Room options

Available filters for rooms
Showing 6 of 6 rooms

Luxury Twin Room

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Separate bathtub and shower
  • 387 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Luxury Room

Highlights

Air conditioning
Connecting rooms available
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Separate bathtub and shower
  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Luxury Pool Facing Room

Highlights

Air conditioning
Connecting rooms available
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Separate bathtub and shower
  • 548 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Luxury Family Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Separate bathtub and shower
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Separate bathtub and shower
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Suite

Highlights

Air conditioning
Connecting rooms available
TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
Separate bathtub and shower
  • 947 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Sun City Resort, Moses Kotane, North West, 0316

What's nearby

  • The Valley of Waves - 17 min walk - 1.5 km
  • The Gary Player Golf Course - 1 min drive - 0.8 km
  • Sun City Casino - 2 min drive - 1.2 km
  • Segaetsho Cultural Village - 4 min drive - 2.3 km
  • Pilanesberg National Park - 13 min drive - 6.7 km

Getting around

  • Free area shuttle
  • Free casino shuttle

Restaurants

  • ‪Cabanas Pool Bar - ‬4 min drive
  • ‪Acacia Terrace Cafe - ‬12 min drive
  • ‪Debonairs Pizza - ‬17 min walk
  • ‪The Crystal Court - ‬1 min walk
  • ‪The Shebeen - ‬5 min drive

About this property

The Palace of the Lost City at Sun City Resort

The Palace of the Lost City at Sun City Resort features a golf course and a casino. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Crystal Court, one of 3 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include a free water park, an outdoor pool, and a nightclub. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 335 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 16
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • This property provides roundtrip airport shuttle service from Pilanesberg International Airport (NYT) only.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
    • Supervised childcare*
    • Children's club*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
DONE

Offsite

    • Free area shuttle
    • Free casino shuttle
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 3 restaurants
  • 3 coffee shops
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's club (surcharge)
  • Free water park access
  • Children's pool
  • Mini golf
  • Lazy river
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)
  • Grocery/convenience store

What to do

  • Archery
  • Ecotours
  • Golfing
  • Mini golf
  • Mountain biking
  • Safari
  • Wildlife viewing
  • Segway rentals/tours
  • Parasailing
  • Motor boating
  • Personal watercraft (motorized)
  • Water skiing
  • Ziplining
  • Shopping
  • Pool table

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Segway rentals/tours

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Golf course on site
  • An outdoor pool
  • Free water park
  • Arcade/game room
  • Casino
  • Full-service spa
  • Lazy river
  • Nightclub
  • 51 casino gaming tables
  • 700 casino slot machines
  • 2 casino VIP rooms
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

The Royal Salon has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Crystal Court - This restaurant specializes in international cuisine and serves breakfast and dinner. Reservations are required.
The Grill Room - Overlooking the garden, this steakhouse specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Plume - This fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open select days.
Tusk Bar & Lounge - This piano bar specializes in African cuisine and serves light fare only. Open daily.
Bocado - This poolside restaurant specializes in Mediterranean cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 25 to June 27:
  • Water park

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 1977/071333/06

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Also known as

LOST CITY PALACE
LOST PALACE
PALACE LOST
PALACE LOST CITY
PALACE LOST Hotel
PALACE LOST Hotel CITY
Palace Lost City Hotel Sun City
Palace Lost City Hotel
Palace Lost City Sun City
The Palace Of The Lost City Hotel Sun City
The Palace Of Lost City
Palace Lost City Sun City Resort
Palace Lost Resort
The Palace of the Lost City
The Palace of the Lost City at Sun City Resort Hotel
The Palace of the Lost City at Sun City Resort Moses Kotane

Frequently asked questions

Is there a pool at The Palace of the Lost City at Sun City Resort?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at The Palace of the Lost City at Sun City Resort?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Palace of the Lost City at Sun City Resort?

Yes, there's free self and valet parking.

What are the check-in and check-out times at The Palace of the Lost City at Sun City Resort?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge.

Is there an onsite casino at The Palace of the Lost City at Sun City Resort?

Yes, there's a casino, featuring 700 slot machines and 51 gaming tables.

What is there to do at The Palace of the Lost City at Sun City Resort and nearby?

Have fun with onsite activities like mountain biking, parasailing, and water skiing, and practice your swing at the golf course. Additional recreation onsite includes ecotours, segway rentals, and game viewing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Palace of the Lost City at Sun City Resort also has a casino, a nightclub, and a lazy river, as well as a sauna, a steam room, and an arcade.

Are there restaurants at or near The Palace of the Lost City at Sun City Resort?

Yes, there are 3 onsite restaurants, featuring international cuisine, garden views, and poolside dining.

What's the area around The Palace of the Lost City at Sun City Resort like?

The Palace of the Lost City at Sun City Resort is located a short 15-minute walk from The Valley of Waves.

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Reviews

The Palace of the Lost City at Sun City Resort Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

8.8

Staff & service

9.0

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

  • Breakfast was consistently praised as excellent with many varieties and a standout buffet. (9 reviews)
  • The pool area was great and wonderful for children. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Food
Children
Shower
Breakfast
Restaurant
Recreation
Architecture
Family friendly

Reviews

10/10 Exceptional

We loved everything about his hotel!
Louise, 2-night trip

10/10 Exceptional

Amazing stay, staff were incredible space and venue's stunning. Stay again when back SA.
rory, 4-night trip

10/10 Exceptional

Very friendly Clean Safety Location
Eman, 4-night trip

10/10 Exceptional

Beautiful hotel and surroundings, a special place
Susan, 3-night trip

10/10 Exceptional

Great staff and accommodation. Little more quiet and remote from other hotels at sun city. Need to take shuttle to casino
Trevor, 1-night trip

10/10 Exceptional

2 nights at the Palace

Had a brilliant stay at the Palace. The breakfast was excellent so much choice and Robert playing the piano was lovely, he is so talented and friendly, he played a few notes of my husbands favourite song when requested. Service was top notch. Would stay longer next time.
Sharon, 2-night trip

8/10 Very good

The property was beautiful and breakfast was amazing. The front desk staff was so helpful and went above and beyond. If you are in any kind of hurry dining not the place to be. We ordered hot chocolate even from room service. After an hour still never received.
Terri, 2-night trip

10/10 Exceptional

We had a phenomenal time, staff were super friendly, service was great! The extra steps they take to take your experience from great to amazing are at every turn. Just an overall great time.
Andre, 3-night trip

8/10 Very good

A great place for the kids
Emmanuel Patikai, 7-night trip

10/10 Exceptional

Beautiful and will be back!
Manesh, 2-night trip

10/10 Exceptional

Highly recommend 5stars
ryan, 8-night trip

10/10 Exceptional

Excellent
Zukiswa, 2-night trip

10/10 Exceptional

Pros: bed and pillows are comfortable; has free shuttle around sun city; luxurious and picturesque in every corner; you will receive 5 star treatment from all the staff. Valley of the waves are good for kids. Housekeeping are awesome! They cleaned a lot! Cons: No free game drives; no airport transport from johannesberg; meals on buffet are repetitive
Katrina, 4-night trip

10/10 Exceptional

Excellent
Denise, 1-night trip

10/10 Exceptional

The entire holiday was an unforgettable first class experience from arrival to checkout. We stayed for 9 nights as a family holiday. Facilities and food were all excellent. The steaks in the Grill Room were among the best we have ever had. Staff could not do enough to help and were really friendly. Would love to come back
Paul, 9-night trip

10/10 Exceptional

Excellency was exceptional

Amazing staff with broad smile.
Margaret, 1-night trip

10/10 Exceptional

Unbelievable hotel!! If I could give it 10 stars I would. Great customer service, the hotel is a real palace, amazing architecture and decorations. The place also Sun city is a must go with great activities for a couple with or without kids. We did Quad, zip line, safari, pools, spa you name it!!!! Love this place and will definitely come back!!!
Oren, 3-night trip

10/10 Exceptional

The only issue is the food in the hotel is not HALLAL
Mousin, 2-night trip

10/10 Exceptional

Simply Fabulous

The Palace was magnificent when we stayed there 25 years ago and it is still magnificent. The staff were fabulous and could not do more for you. The rooms were sumptuous and the food defies description it was so good. 100% brilliant.
Huw, 3-night trip

8/10 Very good

An experience everyone needs to have.
Samantha, 6-night trip

8/10 Very good

Excellent property Top of the line on every thing except: No privacy in the shower for two men traveling together Shower water extreme tempeture fluctuations Steaming hot or ice cold
Nikrouz, 3-night trip

10/10 Exceptional

I had stayed in the Palace Hotel 8 years ago and it was fantastic. This trip was a little disappointing because the standards have dropped somewhat. The tents at the pool were torn, one had a missing roof, some fountains and waterfalls did not work. Tlsime ponds were green with algae and water stank in places. The jungle between the palace and valley of waves was messy. However people were very friendly and well trained, breakfast buffet must be one of the best in the world. The palace is a remarkable and unique building, just a pity that standards have slipped a bit. Having said that i would go back again in the future.
Roland, 2-night trip

8/10 Very good

Sun City is nestled in an absolutely beautiful area and truly offers a luxurious escape. We stayed at The Palace which we were really looking forward to. The resort itself offers plenty to do and see, or just relax by the pool, at very affordable prices. The negatives is that our bedding and the linen used in the main restaurant had stains on them each of the days we were there. The Palace itself needs touching up as paint is peeling and umbrellas and such have holes in them. Lastly, the staff kept coming into our room multiple times throughout the day for reasons we couldn't quite figure out. Sometimes it was to clean our room, other times to ask if our room has been cleaned, and a few times a staff member walked in, saw us there and simply walked out. We would definitely visit again but there is definitely room for imporovement.
Vuk, 2-night trip

10/10 Exceptional

Virkelig skønt hotel med meget serviceminded personale. Stort og skønt værelse.
Ann, 2-night trip

10/10 Exceptional

Tudo ótimo
Salim, 4-night trip