Bed was þo hard . No housekeeper came by and clean the rooms . Curtains was broken .
Latisha
1 晚友伴旅程
8/10
Its was ok lil issues need to be done.like housekeeper bed need to comfortable
Latisha
2 晚商務旅程
10/10
Great surprise
Booker
1 晚行程
2/10
No hot water, but they refunded us our money
Freddie
2 晚行程
6/10
Great location. Friendly staff. Breakfast needs some work for the price you pay. No hot water during my trip staff comp’d my parking to make up for it.
Debra
2 晚商務旅程
6/10
For the price i expected more. The staff was amazing, but the pillows are so tiny they dont even lay across the bed. Blanket was so thin. Ac wouldnt keep cold. The shower hardly had hot water. Will not stay again.
Again, staff was its only saving grace.
Casie
1 晚行程
10/10
Joe
1 晚商務旅程
6/10
Great team, rooms could use some updating and repair, but overall pretty comfortable. Housekeeping staff could use to be a little more vigilant about details, we asked for clean towels in the morning, and we didn't have any towels by the time we returned from our convention.
Being right across the street from the convention center was a great location choice for us.
Misti
3 晚商務旅程
10/10
thomas
1 晚家庭旅程
10/10
Sam and April
1 晚行程
4/10
The lock never worked the whole time we were there. Each time we made it to the room, we had to go back down to the desk and get help getting into our room. Each time having to wait for someone to show up to hook a machine up to the door. After the Third time this got very old and frustrating dealing with just trying to access our hotel room.
真實旅客
1 晚家庭旅程
8/10
The rooms are clean and check-in process was easy, however I am rating 4/5 stars because of overall quality of customer service. A keycard is required to check-in upon arrival, and we had to wait outside for about 10 minutes because there wasn’t anyone at the front desk to let us in. We arrived around 3pm, which is check in time. If you have a late flight, they are likely not able to hold your luggages for you after you check out.
Jessica
1 晚家庭旅程
10/10
Very clean and quiet
James
1 晚行程
10/10
chun yee
1 晚行程
8/10
Michael
1 晚行程
10/10
Lena
1 晚行程
10/10
Excellent Stay Right Across from the Fort Worth Convention Center!
I had a fantastic stay at this hotel - perfect location, just steps from the convention center! The staff was incredibly friendly and professional, especially Yash Patel at the front desk. He went above and beyond to make check-in smooth and ensure everything was perfect during my stay. The room was clean and comfortable, and the complimentary breakfast was surprisingly decent with a good variety. Highly recommend this hotel for anyone attending an event at the convention center! Will definitely stay again.
Michelle
1 晚商務旅程
6/10
A getaway to unwind for a few days.
Christopher
2 晚行程
10/10
The front desk staff were awesome with their service and willingness to help. They went over the top at check in with a late checkout and held our bags until we could leave. Good breakfast, great location fair price.
Yancy
1 晚行程
8/10
Boys did appreciate having a gym to work out in. One son did have breakfast one morning. Comfortable beds and no issues. Wish we didn’t have to use valet parking but noticed this is case in most downtown areas.