Staying 2 nights for a family trip. Check-in was quick and easy. However, when we got to our room, we were disappointed to be allocated an accessible room, which was not what I booked. We had to request a new room due to unhygienic stains in the bathroom. Second room was clean and comfortable, son was entertained at kids corner & holiday movie night and buffet breakfast was great. Great location with light rail, Darling Harbour & the Star. I would suggest stair access to be provided as at certain times, we’d wait for 3-4 lifts before getting in.