We stayed for 5 nights. Very friendly staff, nice atmosphere, lots to do, amazing gym, good classes and the pool area was good. I felt as though the pool had lots of chlorine as my eyes started watering in the pool even when I had my googles on. The pool water also started stinging my face.
Nice enough bedroom and bathroom. The room was clean and the bed was very comfortable but the heat made it very difficult for us to sleep. There was a small fan in the room but it did nothing to cool us down.
真實旅客
5 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 26 日
Hotel room too hot but apart from that- brilliant
Steve
Steve (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 26 日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 25 日
Paul
Paul (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 25 日
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 11 日
Marie Francoise Agatha
Marie Francoise Agatha (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 11 日
Joseph
Joseph (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 9 日
Spacious room
Bed was comfortable but the duvet was thick and so far too hot for summer
Decent bar with food options
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 8 日
Ewan
Ewan (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 6 日
Service Optimal, Rest Suboptimal
Location: Optimal. Cardiff city centre is accessible within minutes by vehicle.
Design: Modern aesthetic. Interior decor is cohesive and visually agreeable.
Personnel: Consistently courteous. Assistance rendered with efficiency and a smile.
Accommodation: Sound insulation is substandard. Audible disturbances from adjacent rooms and early morning gym activity resulted in sleep disruption. Low-frequency vibrations were perceptible.
Breakfast: Quantity acceptable. Nutritional value skewed toward less healthy options.
Conclusion: Suitable for short stays; however, significant auditory interference may compromise rest quality.
Hugo
Hugo (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 30 日
Best wheelchair accessible room I've stayed in.
I'm in a wheelchair so requested an accessible room. One of the best/most accessible rooms i've stayed in. There is a big wide ramp out front with plenty of disabled parking. Room was large and open for maneuvering and bathroom had a sink, shower and toilet setup that was well thought out and simply just worked. I even used the pool which had a lift for disabled folks to get in/out. Had a great stay and a great time. Lovely friendly people and very helpful. My wife even pulled the bathroom emergency response by accident (looking for the bathroom light switch in the dark) and there were 2 staff members at my room inside 2 minutes to check on me. They weren't even annoyed, just happy nothing was wrong. They even had me fill out a form at check-in to address the plan in case of emergency/fire procedures when elevators would be shutdown. We agreed a plan and i got a say and signed it. I was very impressed with the whole setup. Would definitely stay again in the future. Starbucks in the lobby was a plus :-)
Jonathan
Jonathan (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 25 日
Alex
Alex (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 24 日
Amazing Welsh hospitality
Amazing stay. We came for the first oasis gig. Havent been to wales for many years and I can honestly say the staff here especially the staff at reception made this stay incredible . Rapid check in . Just brilliant . Thanks for looking after us
Simon
Simon (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 24 日
Night out
Good
Lewis
Lewis (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 18 日
katie
katie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 18 日
Luke
Luke (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 16 日
Cynthia
Cynthia (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 15 日
Vince
Vince (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 15 日
Nice place, but room needs a deeper clean.
Friendly staff, good food and convenient parking. The Pool and facilities are lovely. Unfortunately the cleanliness of the room wasn't up to scratch. A layer of dust over everything, and even what appeared to be a blood stain on the wall... Was a little off putting
RICHARD
RICHARD (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 15 日
dale
dale (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 13 日
Why no Air Con?
great hotel which is nice and modern and clean with very friendly staff. However why do rooms not have air Con? There is a fan but this just moves warm air around and windows can only open a little bit and so bad nights sleep as so uncomfortable.