Hotel and room was tatty and dirty Duty manager had no authority to help.
Bathroom disgusting …. Wall paper peeling. This is certainly NOT a 4star hotel!!! Would not recommend. This needs sorting …
Whole room smells of sweat….pillows smell… no supplies just empty containers. Heating on and window open !
Window looks out into another bedroom…
Duncan
Duncan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 15 日
The hotel itself was fine but the room wasn’t the cleanest and was a bit musty.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 13 日
Great location for exploring the Castle especially as we only had 1 day there. Plus 1 hour drive to Edinburgh.
Christine
Christine (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 12 日
Jennifer
Jennifer (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 12 日
Just OK
I was surprised at how much the place needed updating. Our carpet had severe wear marks. The people at reception were very nice, but one person was not very well informed. The breakfast was a bit limited.
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 12 日
Booked afternoon tea together with an overnight stay. Tea was poor as the scones were more like rock cakes. When pointed out to the waiter his suggestion that they be put back into the oven seemed strange! Still did not solve problem. On returning to the Hotel at 9.45 in the evening there was no one on the bar and it was covered in debris. Cooked breakfast was fine but cold items were in the main empty and required replenishment. Despite this four staff were doing nothing other than to stand around a fan complaining about their working conditions. An foreign gentleman complained about this on checkout. He was given a card to email the manager!
Andrew
Andrew (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 8 日
Victoria
Victoria (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 6 日
Disappointed
Unfortunately our king size bed turned out to be 2 single beds, not identical height, pushed together. Breakfast hardly had anything left 45 minutes before the end of service. All quite disappointing. But staff were friendly and it's a beautiful, old building
Lorraine
Lorraine (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 5 日
Bathrooms need attention.
The staff were lovely and the location of the hotel is great, however the bathroom was in a bad condition. The tiles needed re-grouted as they were black in between. Horrible staining around the bath taps, and there was also a big crack in our bathroom floor which sank if you stood anywhere near it.
We were also in a room on the ground floor which was en route to reception/entrance and barely got any sleep due to people back and forth outside our door at all hours.
Elisabeth
Elisabeth (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 5 日
Great value DBB stay
Good value for a night away. Room was clean and good choice for dinner.
Tracey
Tracey (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 4 日
Andrew
Andrew (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 4 日
Hotel in a great Location
Our two day stay at the Hotel was excellent all Staff were very polite friendly and helpful and went above and beyond for you compliments to the Chef the food was excellent and a great variety there is also the Leisure facilities from the Hotel you can walk up to the Castle Cafes and Restaurants are nearby Loch Lubnaig and Callender are 25mins away from the Hotel
ELAINE
ELAINE (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 4 日
Beautiful building wonderful staff
Absolutely amazing. Staff were friendly and polite. Wonderful views and a great location to do sightseeing. Lovely breakfast and even though i forgot my swimming costume your offered the use of the pool with times of opening and closing. A definite must to stay in the future
Catherine
Catherine (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 1 日
Ian
Ian (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 28 日
Converted Victorian school, staffed by students
The team working here lacked nothing in enthusiasm - but sadly lacked capability. The messaging about what were chargeable extras was inconsistent (still no idea if we were charged extra for a cot). The cot they brought had no mattress or even fitted sheet, and when I enquired about it they fixed it by wrapping a grey scratchy blanket around the cot base. Dinner service was very slow. And the bed was a bit like crucifixion. But, they were all very cheerful and friendly, so not a totally unpleasant stay.
Jason
Jason (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 28 日
Stephen
Stephen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 23 日
Tom
Tom (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 23 日
Shahid
Shahid (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 22 日
Mick
Mick (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 19 日
Historisk vingesus (1 klasse)
Gammelt, men meget velholdt, hotel. Super service og en fantastisk oplevelse
Jan Holmbach
Jan Holmbach (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 19 日
Hotel au charme désuet
Une étape avant l'aeroport, charmante petite ville.
Douche vétuste , pas simple à utiliser.
Delphine
Delphine (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 18 日
Cleaning needs attention
Our hotel room was not clean. Cigarette left in window, windows dirty with cobwebs. Dust on desk and bedside cabinets.
Even old dirt on staircase to bedroom and again cobwebs in windows
Lesley
Lesley (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 17 日
A Mixed Bag
The location was excellent for exploring Stirling and the staff were friendly and professional. The room was clean and the bed comfortable but the decor was incredibly outdated and the bathroom tatty with rust around the taps and eroding grout. There was no central bedroom light, just a couple of side lights which added to the dark and gloomy feel. The spa was again clean but the changing rooms were incredibly old. The presence of a swimming instructor literally bellowing instructions at children destroyed any potential element of relaxation.
Vicky
Vicky (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 16 日
Average - needs updating
Leaking ceiling first night. Initially told the hotel was full so would I be happy to just have a bucket in the room. When I refused, a room was found. New room was ok - but tired-looking, ver poor shower and could hear the next room even though they weren’t being particularly loud.