We had a bad experience during our one night stay. Firstly when we check in, we felt that we are not welcome as we use to be with other hotel experience. No smiling face with the staff during our check in.
We took a nap before heading out for dinner, and happened the worst things i have I my life. When I woke up I felt a bunch of white hair from the last customer were sticked on my face!!!! I would never come back to this hotel anymore for sure !!!!!
alice
alice (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2016 年 3 月 13 日
高品 Novotel
房间很大,出行公共设施也很方便
linying
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 27 日
Good for Families
Room clean and spacious. Staff were so helpful and delivered an excellent customer experience
Lale
Lale (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 24 日
Unprofessional.
Staff on reception at check in was extremely rude.
Don’t know where food was available, said everything was closed.
Made it sound like we were the ones wrong when he couldn’t find our second room booking.
Just rude and was on a personal call when the front door sliding doors open and he was shouting at the person on the other side.
Ian
Ian (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 15 日
safest hotel in this area, reasonably price
good options for parking, fitness and dining choices in one location
DAN
DAN (4 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 27 日
We only required one night in the proximity of cemetery/chapel. Our room was splendid and spacious. The bed, not so comfortable. The pillows,for me, terrible. Usually supplied a firm pillow and a soft pillow. Borh were too firm for me. I ended up folding a couple of towel, but I did not sleep.
Breakfast delivered to room was poached eggs and spinach. I requested no spinach and received a platefull.
The staff were very friendly and the accommodations spotless.
Annette
Annette (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 24 日
Tracey
Tracey (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 8 日
Elaine
Elaine (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 30 日
On arrival the staff member was extremely welcoming and helpful, we will be returning
Vanessa Lee
Vanessa Lee (1 晚家庭旅程)
Lastminute 真實旅客評價
10/10 完美
2025 年 6 月 29 日
Vijayarengan
Vijayarengan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 29 日
Kylie
Kylie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 28 日
The hotel was incredible. The room as massive, very clean and had amazing amenities. I was very surprised about how easy and convenient everything was. It had everything in one location, which is great for both kids and adults. I will definitely stay there again. Could not have been more impressed
Summa
Summa (2 晚家庭旅程)
Wotif 真實旅客評價
10/10 完美
2025 年 6 月 27 日
Taylor
Taylor (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 27 日
Really nice stay very comfortable indeed.
Gustavo
Gustavo (1 晚行程)
Wotif 真實旅客評價
10/10 完美
2025 年 6 月 22 日
Tuitoka
Tuitoka (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 18 日
It was perfect for a small family traveling down to Sydney from the mid north coast. One bedroom appartment was everything and more we could need. Any tiny issue we had was dealt with super quickly and we felt extremely welcomed and comfortable.
Alyssa
Alyssa (2 晚家庭旅程)
Wotif 真實旅客評價
10/10 完美
2025 年 6 月 18 日
Nice big room , cheap breakfast convenient if going to the club for a show
Russell
Russell (1 晚行程)
Wotif 真實旅客評價
10/10 完美
2025 年 6 月 15 日
Superior room and bathroom is very spacious, clean and well fitted out with everything we needed. Beds were good. One minor TV glitch stopped it from being perfect. Location as part of WestHQ is such a bonus as well.