Queens Hotel Cheltenham

Luxury hotel with restaurant, near Cheltenham Racecourse

Choose dates to view prices

Where to?

Dates

December 2025

1

January 2026

Executive Double Room, 1 King Bed, Ensuite | Premium bedding, minibar, in-room safe, desk

Nestled in a vibrant shopping district, Queens Hotel Cheltenham offers an upscale retreat with a serene garden and cozy library. Savor lunch or dinner at Victoria's restaurant, unwind by the lobby fireplace, and stay connected with in-room WiFi.

Wonderful

Popular amenities

Bar
Electric vehicle charging point
Connecting rooms available
24/7 front desk

Main amenities (12)

Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Self parking
24-hour room service
Terrace
24-hour front desk
Coffee/tea in a common area
Garden
Library
Lobby fireplace
Front-desk safe

Feel at home (6)

Children stay free
Connecting/adjoining rooms available
Private bathroom
Television
Garden
Terrace

$117 nightly

Dec 14 - Dec 15

Total with taxes and fees

Why we love this property

City center garden oasis

This luxury hotel boasts a serene garden hideaway in the bustling city center. A verdant retreat where urban meets natural beauty.

Breakfast and bites

Hotel dining scene offers cooked-to-order breakfast every morning. The on-site restaurant and bar create perfect spots for meals and drinks.

Premium sleep paradise

Wrapped in soft bathrobes, guests drift into slumber on premium beds. This luxury hotel offers 24-hour room service, turndown service, and minibars.

Room options

Check availability for these dates

Tonight

Dec 1 - Dec 2

Tomorrow

Dec 2 - Dec 3

All rooms

1 bed

Showing 7 of 7 rooms

Classic Double Room, 1 Queen Bed, Ensuite

Excellent

Highlights

Air conditioning

Connecting rooms available

LED TV

Premium bedding

Private bathroom

Hair dryer

Bathrobes

Minibar

258 sq ft
Sleeps 2
1 Queen Bed

Deluxe Double Room, 1 King Bed, Ensuite

Wonderful

Highlights

Air conditioning

Connecting rooms available

LED TV

Premium bedding

Private bathroom

Hair dryer

Bathrobes

Minibar

301 sq ft
Sleeps 2
1 King Bed

Deluxe Double Room, 1 King Bed, Ensuite, City View

Excellent

Highlights

Air conditioning

Connecting rooms available

LED TV

Premium bedding

Private bathroom

Hair dryer

Bathrobes

Minibar

301 sq ft
City view
Sleeps 2
1 King Bed

Superior Suite, 1 King Bed, Ensuite

Very good

Highlights

Air conditioning

Connecting rooms available

LED TV

Premium bedding

Private bathroom

Hair dryer

Bathrobes

Minibar

409 sq ft
City view
Sleeps 4
1 King Bed

Superior Double Room, 1 Queen Bed, Ensuite

Very good

Highlights

Air conditioning

Connecting rooms available

LED TV

Premium bedding

Private bathroom

Hair dryer

Bathrobes

Minibar

279 sq ft
Sleeps 2
1 Queen Bed

Superior Room, 1 Queen Bed, Ensuite, City View

Excellent

Highlights

Air conditioning

Connecting rooms available

LED TV

Premium bedding

Private bathroom

Hair dryer

Bathrobes

Minibar

279 sq ft
City view
Sleeps 2
1 Queen Bed

Executive Double Room, 1 King Bed, Ensuite

Excellent

Highlights

Air conditioning

Connecting rooms available

LED TV

Premium bedding

Private bathroom

Hair dryer

Bathrobes

Minibar

365 sq ft
City view
Sleeps 3
1 King Bed

Similar properties

Breakfast, lunch, dinner served; British cuisine

Pet friendly
Parking available
Free WiFi
Restaurant

$89 nightly

Dec 7 - Dec 8

Total with taxes and fees

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About the neighborhood

The Promenade, Cheltenham, England, GL50 1NN

What's nearby

Imperial Gardens - 1 min walk - 0.2 km
Cheltenham Town Hall - 4 min walk - 0.4 km
The Promenade - 6 min walk - 0.5 km
Everyman Theatre - 7 min walk - 0.7 km
University of Gloucestershire - 12 min walk - 1.0 km

Getting around

Gloucester Station - 11 min drive
Cheltenham Spa Station - 19 min walk
Toddington Railway Station - 19 min drive

Restaurants

‪The Ivy Montpellier Brasserie - ‬3 min walk
‪Harry Cook Free House - ‬2 min walk
‪Bosco Pizzeria - ‬3 min walk
‪Coffee #1 - ‬3 min walk
‪No 131 - ‬1 min walk

About this property

Queens Hotel Cheltenham

Queens Hotel Cheltenham puts you just a 5-minute drive from Cheltenham Racecourse. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Victoria's, which serves lunch and dinner. Other highlights at this luxurious hotel include a terrace and a garden. The helpful staff and overall property condition get great marks from fellow travelers.

At a glance

Hotel size

- 84 rooms
- Arranged over 4 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: anytime
- Express check-in/out available
- Early check-in subject to availability
- Minimum check-in age: 18
- Check-out time is 11:00 AM
- Contactless check-out available
- Late check-out subject to availability

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)

Pets

- Pets allowed (dogs only)*
- Service animals welcome
- Food and water bowls available

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Onsite self parking (GBP 15 per night)
- Wheelchair-accessible parking on site
- Electric vehicle charging point on site

Other information

- Smoke-free property

Property amenities

Food and drink

Cooked-to-order breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
24-hour room service

Traveling with children

Children stay free (see details)

What to do

Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby

Working away

Meeting room
Conference space (1292 square feet)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop

Facilities

Safe-deposit box at front desk
Garden
Terrace
Library
Fireplace in lobby
Banquet hall
Outdoor entertainment area
Outdoor furniture

Accessibility

Elevator
Elevator door width (inches): 1
Wheelchair-accessible path of travel
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (inches): 1
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Stair-free path to entrance

Room amenities

Be entertained

40-inch LED TV
Satellite TV channels

Home comfort

Air conditioning (climate-controlled)
Minibar
Bathrobes and slippers
Iron/ironing board

Sleep well

Turndown service
Premium bedding

Freshen up

Private bathroom
Shower only
Hair dryer
Towels

Stay connected

Desk
Free WiFi
Phone

Food and drink

Free bottled water

More

Daily housekeeping
In-room safe
Connecting/adjoining rooms available

Special features

Dining

Victoria's - This restaurant serves lunch and dinner.

The Gold Cup Bar - This bar serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The property is a member of Historic Hotels of the World.

Fees & policies

Optional extras

Cooked-to-order breakfast is offered for an extra charge of approximately GBP 20.00 per person
Early check-in can be arranged for an extra charge of GBP 50 (subject to availability)
Late check-out can be arranged for an extra charge of GBP 50 (subject to availability)

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of GBP 30 per pet, per night

Parking

Self parking costs GBP 15 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Also known as

Cheltenham Mercure

Hotel Mercure Cheltenham

Mercure Cheltenham Hotel

Mercure Cheltenham Queen's

Mercure Cheltenham Queen's Hotel

Mercure Hotel Cheltenham

Mercure Queen's Hotel

Queen's Cheltenham

Queen's Cheltenham Hotel

Queen's Hotel Cheltenham

Queens Hotel Cheltenham MGallery Collection

Queens Hotel MGallery Collection

Queens Cheltenham MGallery Collection

Queens MGallery Collection

Queens Hotel Cheltenham

Mercure Cheltenham

Frequently asked questions

Does Queens Hotel Cheltenham offer free cancellation for a full refund?

Yes, Queens Hotel Cheltenham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Queens Hotel Cheltenham?

Yes, dogs are welcome. There's a charge of GBP 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Queens Hotel Cheltenham?

Yes. Self parking costs GBP 15 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Queens Hotel Cheltenham?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of GBP 50 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 50 (subject to availability). Express check-in and check-out and contactless check-out are available.

What is there to do at Queens Hotel Cheltenham and nearby?

Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Queens Hotel Cheltenham also has a garden.

Are there restaurants at or near Queens Hotel Cheltenham?

Yes, there's an onsite restaurant, Victoria's.

What's the area around Queens Hotel Cheltenham like?

Queens Hotel Cheltenham is in the heart of Cheltenham, a short 4-minute walk from Cheltenham Town Hall and 6 minutes' walk from The Promenade. Travelers say the local area is good for shopping and very central.

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Queens Hotel Cheltenham Reviews

9.0

Wonderful

9.2

Cleanliness

9.6

Location

9.2

Staff & service

8.6

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

Breakfast was consistently described as excellent, good, delicious, and lovely with a good selection of options. (29 reviews)
The property offers excellent dining options with a comprehensive breakfast buffet and nearby restaurants within yards. (11 reviews)
Parking was convenient and safe on the property grounds with some reviewers noting it as a bonus. (15 reviews)

From real guest reviews summarized by AI.

Popular mentions

Room

Service staff

Location

Breakfast

Restaurant

Lobby

Food

Bar

Bathroom

View

8/10 Very good

Nov 8, 2025

Sep 7, 2025

1 night stay

Only stayed a night but everything grear

Richard, 1-night trip

10/10 Exceptional

Sep 2, 2025

Aug 10, 2025

Travelling to Cornwall

Location, surroundings and excellent parking facilities makes the QH a great place to stay.

Debra, 1-night trip

10/10 Exceptional

Aug 19, 2025

I have stayed here many times, always a lovely stay, beautiful hotel and facilities. Always made to feel a valued customer from all the staff. I wouldn't stay anywhere else on my trips to Cheltenham.

Sue, 1-night trip

10/10 Exceptional

Aug 25, 2025

Great hotel. Friendly helpful staff, good restaurant, great location. Cleanliness generally OK although vacuuming of bedroom left a lot to be desired.

Martin, 4-night trip

10/10 Exceptional

Aug 31, 2025

Great building and decor, very friendly staff and super location. Breakfast good but not great could do with more choice and quantity.

farrukh, 1-night trip

10/10 Exceptional

Aug 2, 2025

Very nice historic building and hotel. Recently renovated rooms at a high standard. Excellent breakfast.

Francesco, 1-night trip

4/10 Fair

Nov 18, 2025

No heating in room. Air con heating not working, radiators switched on for short time after 24 hours. Following some hassle, provided with electric radiators. Breakfast chaotic first morning (short staffed?). Pity as nice building and location. To be fair requested a received a discount.

Phil, 2-night trip

10/10 Exceptional

May 28, 2025

Really enjoyed my stay everything was spot on

Mary, 2-night trip

10/10 Exceptional

Aug 6, 2025

Such a beautiful building and full of history. The rooms and bed are very comfortable, bathrooms modern and clean yet fitting.

Alison, 2-night trip

10/10 Exceptional

Aug 27, 2025

Great experience in a very charming hotel

Great experience in a stunning hotel in the middle of the city centre. Room was spacious and clean, with a great style and superb selection of bathroom products. The view from the hotel (the square in front) was great and the overall vibe across the facility is elegant yet approachable.

Federico, 2-night trip