Mercure Orléans Centre

4.0 star property
Hotel with restaurant, near House of Joan of Arc

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Photo gallery for Mercure Orléans Centre

Deluxe Room, 1 Double Bed with Sofa bed | Premium bedding, pillowtop beds, minibar, in-room safe
Breakfast, lunch, dinner served; French cuisine
Bar (on property)
Premium bedding, pillowtop beds, minibar, in-room safe
Bar (on property)
In the heart of Orléans, Mercure Orléans Centre offers an upscale retreat. Linger on the sunny terrace or indulge in French cuisine at L'ENTRACTE restaurant. With a coffee shop, 24-hour health club and helpful staff, this hotel is perfect for relaxation and exploration.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Gym
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour health club
  • Self parking
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk

For families (6)

  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
$110 nightly
The total price is $127
Nov 9 - Nov 10
Total with taxes and fees

Room options

Available filters for rooms
Showing 9 of 9 rooms

Privilege, Room, 1 Double Bed

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Sofa bed
Premium bedding
  • 427 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

Classic Room, 1 King Bed, Balcony, River View

8.8 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 269 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 249 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 249 sq ft
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 Double Bed

Classic Room, 2 Double Beds

7.0 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 Double Bed

8.0 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Sofa bed
Day bed
Premium bedding
  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Map
44, quai Barentin, Orléans, Loiret, 45000

What's nearby

  • House of Joan of Arc - 9 min walk - 0.8 km
  • Place du Martroi - 10 min walk - 0.9 km
  • Hôtel Groslot - 15 min walk - 1.3 km
  • Sainte-Croix Cathedral - 16 min walk - 1.4 km
  • Zenith Orléans - 5 min drive - 3.5 km

Getting around

  • Paris Orly Airport (ORY) - 85 min drive
  • Fleury Les Aubrais Station - 13 min drive
  • Orléans Avenue de Paris Station - 18 min walk
  • Orléans Station - 20 min walk
  • République Tram Stop - 14 min walk
  • Gare d'Orléans Tram Stop - 18 min walk

Restaurants

  • ‪Au petit royal - ‬10 min walk
  • ‪Le Comptoir de Mamie Bigoude Orléans - ‬9 min walk
  • ‪Au Bureau - ‬9 min walk
  • ‪Pavin Caffe - ‬7 min walk
  • ‪Neko - ‬9 min walk

About this property

Mercure Orléans Centre

Located near a train station, Mercure Orléans Centre is a great choice for a stay in Orléans. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at L'ENTRACTE, which serves French cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a 24-hour health club, and a fitness center are other highlights. Fellow travelers say good things about the helpful staff. Public transportation is close by: République Tram Stop is just 14 minutes by foot.

At a glance

DONE

Hotel size

    • 111 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Breakfast fees apply for children ages 12 and older when sharing existing bedding.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children aged 11 and younger eat free breakfast
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (EUR 15 per night)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (late night)
  • Snack bar/deli

What to do

  • Ecotours nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1977
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour health club
  • Seasonal outdoor pool
  • Bicycle parking
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Stair-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 48-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

L'ENTRACTE - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20 per person
  • Late check-out can be arranged for an extra charge of EUR 20 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Uncovered self parking costs EUR 15 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June 01 to September 30

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Mercure Orléans
Mercure Orléans Centre
Mercure Orleans Centre Hotel Orleans
Mercure Orléans Centre Hotel Orleans
Mercure Orléans Centre Orleans
Mercure Orléans Centre Hotel
Mercure Orléans Centre Orléans
Mercure Orléans Centre Hotel Orléans

Frequently asked questions

Does Mercure Orléans Centre offer free cancellation for a full refund?

Yes, Mercure Orléans Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Orléans Centre?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Mercure Orléans Centre?

Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Mercure Orléans Centre?

Yes. Self parking costs EUR 15 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Mercure Orléans Centre?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 20 (subject to availability). Contactless check-out is available.

What is there to do at Mercure Orléans Centre and nearby?

Mercure Orléans Centre has a seasonal outdoor pool and a 24-hour health club.

Are there restaurants at or near Mercure Orléans Centre?

Yes, L'ENTRACTE offers French cuisine.

What's the area around Mercure Orléans Centre like?

Mercure Orléans Centre is in Centre-Ville, a short 9-minute walk from House of Joan of Arc and 14 minutes' walk from Place du Martroi.

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Mercure Orléans Centre Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Breakfast
Food
Restaurant
Bed
Shower
Bathroom
Walking

What guests liked

  • Breakfast was great and the lobby, bar, and restaurant areas were well done. (4 reviews)
  • The pool area was perfect to relax in and a lovely spot to unwind. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Close to center and many restaurants selections
Hathaichanok, 1-night trip

10/10 Exceptional

Family of 5 staying

Great location and really nice food and drinks. Staff were very helpful and friendly. Room was in need of some minor decoration (chipped paint etc), but was very clean and comfortable.
Alexander, 1-night trip

8/10 Very good

Good central hotel

Hotel was in good position to explore Orleans. The bar and restaurant and pool area has been updated to a very good standard. Hotel room was very basic and also needs updating too!
Nicola, 1-night trip

10/10 Exceptional

Just a great hotel with a brilliant restaurant
Paul, 1-night trip

10/10 Exceptional

Great location, lovely staff. Allow pets which is a bonus
Karishma, 1-night trip

10/10 Exceptional

Excellent stafff
Michael, 1-night trip

10/10 Exceptional

Very nice comfortable city centre hotel

Very comfortable room, well appointed and spacious. ♿ Access to the hotel and room easy. Well placed overlooking the river and in easy walking distance of the city centre (along good pavements for wheelchairs).
Phillip, 1-night trip

10/10 Exceptional

Overall the stay was fine, there were one or two minor things that one would not have expected from a 4 star hotel. There were only paper cups in the room - one would have expected at least plastic or preferably glass. Although there was tea and coffee there was no milk or even powdered milk.
Roderick, 4-night trip

8/10 Very good

Easy to reach. Good room, shower, beds and pillows! Exceptional good breakfast!
Hendrik, 1-night trip

10/10 Exceptional

Great overnight stay. The hotel is conveniently situated at the entrance to the city so easy to park and then a 10 minute walk into the centre along the river. Good sized room (we had a family room) which was comfortable. We didn't have breakfast but it did look nice so we definitely do that next time. Lovely outside pool area and a really friendly welcome. We love Orleans so this is a great stopover for us
Hannah, 1-night trip

2/10 Poor

Propert desperately needs a deep clean and fixing of major elements.
Sherri, 2-night trip

8/10 Very good

Liked excellent staff on reception and restaurant. Didn't like that we purchased room with balcony at an extra cost but unusable as very dirty (being kind) and no furniture to use. No maintenance available at weekends and had to live with flickering lights in the bathroom which was unpleasant. Property is well kept on the inside but tired on the outside.
Alan, 2-night trip

4/10 Fair

This hotel should not be a 4 stars. Very old furniture. Not outlets with international plugs. No plugs by the bed. Truly need to be renovated. The pictures are much better than the actual room. Humidity in the bathroom with low ceiling. Not Impressed for a Mercure! Not worth the amount paid!
DORIS, 1-night trip

8/10 Very good

Inga kommentarer då vi kom sent och reste tidigt
Stig, 1-night trip

10/10 Exceptional

Wonderful room with a great view of the Loire River from our balcony. 8 minute walk to Orleans Center City and the tram. Staff was friendly and helpful. Lobby was gorgeous.
John, 2-night trip

10/10 Exceptional

Perfect spot to explore Orleans and region from
Chris, 1-night trip

2/10 Poor

Not great!

Double bed for a family room on forst floor opposite lift and stair well. Incredibly noisy for most of the night by other hotel users. Also, noise from lobby area could be hears and breakfast being set up. Bedroom nowhere near as nice as lobby would suggest. Swimming pool tiny. Beer too expensive and wasnt allowed to put on our room bill when sitting at pool sode. Staff at front desk very friendly and helpful.
Kathryn, 1-night trip

4/10 Fair

Grosse déception

Tout d'abord, sachez qu'à mon départ je me suis entretenue avec le réceptionniste qui m'a fait une remise de 40€ sur la note totale. Chambre 110, payée 150€. Chambre très vieille et très mal entretenue: Robinet thermostatique bloqué et cassé à 38° (pas d'eau froide). Douche de tête pleine de calcair (j'ai nettoyé moi même). Gel douche fixé au mur en plein milieu de la douche (je me suis cogné sans cesse dedans). Peinture craquée dans la sdb. WC encrassé. Poil humain au sol. Contoure de porte rongé. Climatisation bloquée à 22°. Pas de prises électrique en tête de lit. Trace d'un vieux tableau au mur. Bref 150€ pour une telle prestation, été ou pas, c'est du vol.
Thomas, 1-night trip

8/10 Very good

De buitenkant van het hotel oogt wellicht wat oudbollig maar van binnen is het een moderne Mercure. Vriendelijk en behulpzaam personeel zowel aan de receptie als in het restaurant. Ook diner en ontbijt waren erg goed verzorgt. Aanrader voor als je op doorreis bent!
roger, 1-night trip

4/10 Fair

I booked a room for myself and my 2 children. I paid the half board rate. On arrival, I was told that my children were not included in the half board rate. At dinner, I was given my starter and main which I chose from a small, separate menu and then instead of being offered dessert, they asked ‘would you like a coffee or is everything finished?’ At breakfast, it was really busy, so we were out in an overflow room which wasn’t made up. ‘Leave it to us’ they said. So we served ourselves at the buffet and then came back to find the one table they had laid was occupied. Some stood in the middle of the lobby with our bowls of cereal and waited for cutlery, a glass and somewhere to sit. The room was filthy, and really noisy/ it well insulated from the noise of the other rooms.
Marie-Claire, 1-night trip

6/10 Good

Prima voor een nachtje orleans.
Belinda, 2-night trip

4/10 Fair

Very dated hotel. Quite shabby. Pets allowed in the dining area at breakfast. Overall not great
Ian, 1-night trip

6/10 Good

The room 114. Dirty carpet, outdated furniture. Bathroom in need of renovation. Not worth the money.
Jean, 2-night trip

8/10 Very good

Dans l’ensemble, l’hôtel est accueillant et très confortable, le personnel très arrangeant. En revanche pour la première nuit, j’ai eu une chambre sans climatisation, et sans gel douche, on me change de chambre pour la deuxième nuit, et je n’ai pas eu d’eau chaude.. Un peu Dommage pour un hôtel à 180 € la nuit.
Virginie, 2-night trip

8/10 Very good

Bien mais besoin de rafraîchissement

Immeuble vieillissant de l’extérieur La réception et l’espace restauration piscine est superbe Les chambres et les étages nécessitent un bon coup de neuf… moquette décolorée, odeur de tabac…
Morgane, 1-night trip