Does Alexandre Troya offer free cancellation for a full refund?

Yes, Alexandre Troya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Alexandre Troya?

Yes, there are 3 outdoor pools and a children's pool.

Is parking offered on site at Alexandre Troya?

Yes. Self parking costs EUR 10 per day. Parking spots may be limited.

What are the check-in and check-out times at Alexandre Troya?

Check-in start time: 2 PM; Check-in end time: noon. Check-out time is noon.

What is there to do at Alexandre Troya and nearby?

Have fun with activities like cycling, boat tours, and fishing, and practice your swing at the nearby golf course. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Alexandre Troya also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Alexandre Troya?

Yes, there are 2 onsite restaurants, featuring international cuisine, pool views, and poolside dining.

Does Alexandre Troya have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Alexandre Troya like?

Alexandre Troya is located near Playa de las Américas in Costa Adeje, a short 17-minute walk from Siam Park and 17 minutes' walk from Puerto Colon Marina.

Alexandre Troya, Adeje: Hotel Reviews, Rooms & Prices

8/10 Very good

Jun 27, 2025

Lovely hotel very nice staff

Elizabeth lindores, 10-night trip

10/10 Exceptional

Jul 6, 2025

Lovely experience just like last year! Hope to see you again next year!

Kendal, 8-night trip

10/10 Exceptional

Apr 15, 2025

Really great, helpful staff, clean, friendly, lots to do

Laura, 5-night trip

10/10 Exceptional

Apr 26, 2025

Despite initial hiccups on our arrival (day of the strike) - we thoroughly enjoyed our stay at Alexandre Troya. Friendly and helpful staff, remarkable facilities, lovely food and comfortable room. Would highly recommend. Diolch yn fawr - muchos gracias - thank you!

Elin, 7-night trip

10/10 Exceptional

Jan 23, 2025

Great hotel room - we stayed in one of the panoramic rooms - great view, plenty of room ; a wonderful sized balcony. Top pool was lovely, a little oasis

Jeanette, 7-night trip

8/10 Very good

May 12, 2025

Very

Perry, 5-night trip

10/10 Exceptional

Sep 12, 2024

We had a lovely stay at hotel troya. Breakfast and dinner was lovely and the pools are very nice and relaxing

Amie, 5-night trip

10/10 Exceptional

Jan 2, 2025

Very good hotel! Keep it up!

Kendal Mark, 9-night trip

8/10 Very good

Feb 9, 2025

Nice hotel, shame about...

A nice, clean hotel with good entertainment and in a central location. Unfortunately, it is let down by a dreadful restaurant and being too near to the Veronicas strip with all of its drug dealing, prostitution and excessive noise late in to the evenings.

John, 10-night trip

6/10 Good

Jan 7, 2025

Good base for self catering

Rooms very clean and nice chill out sun deck. Hotel in general clean. Food not great . Ideal as a self catering base as centrally located.

Joanne, 7-night trip

8/10 Very good

May 10, 2023

Near sea side, Plenty of Shopping and Restaurants.

Harish Rugnath, 7-night trip

4/10 Fair

Mar 18, 2025

Room was full of ants ‘ they moved me , so it was ok

Kevin, 5-night trip

6/10 Good

Mar 12, 2025

Not again this hotel

To much noise from Veronicas bar area which is next to the hotel, food was okay, we got very small room, but we upgraded to bigger and paid extra about 42€ extra per night, we are not going to stay there again, we have been 8 times to tenerife and should have known better to stay this close to Veronica's

Guðjón, 4-night trip

10/10 Exceptional

Aug 21, 2022

Excelent location lovely room bit close to Veronics strip

Joseph, 9-night trip

10/10 Exceptional

Mar 20, 2023

Lovely hotel, lovely staff, very clean. Food catered more for Europeans but always found something to eat. Would definitely visit again. Great location

Jackie, 7-night trip

10/10 Exceptional

Mar 10, 2025

We had a lovely stay at hotel Troya! We were a little apprehensive but actually turned out to be a great hotel! Adults only pool was a hit for us! Room was spacious, clean & modern. Restaurant food was great for what we paid, yes it was it sometimes wasn’t always hot but it’s a buffet so what can you expect! The variety was great and we always had a great meal! Drinks were good value for money also. Hotel is right on the beach, easy walking to all the resorts in this area! Bus stop less than 10 mins away on foot. Only feedback is that we’d like to pay as you go on drinks not right at the end.

Georgina Jane, 4-night trip

10/10 Exceptional

Sep 15, 2023

In love!

I love the hotel the staff are absolutely amazing perfect location everyone is friendly it has everything you need! I can’t wait to stay again!

Muhammed, 5-night trip

8/10 Very good

Feb 24, 2025

Lovely new infinity pool which was great to spend time by. Location is very central to Las Americas strip which is good for walking to restaurants but meant very noisy at night so struggled to sleep. Walls thin so could hear the noise from the neighbouring rooms and the corridor. We had breakfast included which was fine but nothing to rave about. Spa changing room was very dirty. Overall average hotel - if the infinity pool wasn’t there it would be rated lower!

Rachel, 5-night trip

4/10 Fair

Sep 17, 2025

A decent hotel but will charge for everything.

I'll get the good out the way quickly. The pool areas are amazing - especially the Solar Terrace which is a quiet oasis away from the loudness of the main pool. The Solar Terrace has an absolutely beautiful infinity pool and amazing area for of Banana Trees for the sun loungers. One of the best pool areas I've encountered. Now for the bad. Food is terrible. I went half board and I didn't even bother with breakfast after a couple days - it was rank. Dinner was not TOO bad as they do pasta fresh in front of you but the rest was horrid. You have to pay for things you really shouldn't be paying for. There is a DAILY charge to use the safe in your room! Crazy I've never had that before. Having your possessions secure in a safe should be a basic necessity of a hotel room. It wasn't expensive but on principle I didn't pay which meant I kept a "DND" tag on my door as didn't feel comfortable with cleaners coming in with my money and valuables laying around. They use a Third Party rental company for irons and ironing boards so you gotta fork out more cash if you want to go out in nicely ironed clothes. I've gone to two star hotels that will let you have an iron for €10 deposit which you'll claim back afterwards. Here you're paying €20 each time! They also slapped a fee for the drinks I had at dinner. They never tell you this just charge you at the end! A drink should be provided at dinner if you're half board! These endless feed soured the trip for me.

James, 4-night trip

8/10 Very good

Mar 23, 2023

Nice hotel

Panoramic room great and all inclusive good. Mæli með því 😉

Hrafnhildur, 7-night trip

8/10 Very good

Oct 31, 2023

Lovely hotel, great facilities and great location. My only criticism would be that the lunch and dinner options are quite limited (as a non meat eater) and very repetitive. Breakfast was lovely! I would suggest a wristband gor all inclusive guests rather than the card sustem they currently use. Overall great though and a i would return.

Donna, 5-night trip

8/10 Very good

Feb 21, 2024

Extremely comfortable. Ideally positioned for daytime activities. Only negative is that from 2100 - 0040 the noise volume from properties in the near neighbourhood is massively excessive. Ear plugs were a necessity.

Barbara Ann, 14-night trip

6/10 Good

Aug 12, 2024

The hotel is very close to the night club strip which is very loud every night. Also, it is next to a drain canal to the ocean that smells. I also was displeased with having to pay extra for the safe key, to leave deposits for pool towels, and the buffet was average food. The cantina food was better but closed at 6:00 so if you miss it then you have to go out or eat at the buffet. We went out most dinners.

Thomas, 9-night trip

8/10 Very good

Mar 28, 2024

This is a noisy area, including aqua aerobics around the pool every day and music in the front and back of the hotel. So if you want to be in that sort of area, it's great. Room was soundproof but there was no air conditioning. We were led to believe access to the spa was included but it was an extra 17 euros per entry. Hotel was clean, breakfast was good and beds were very comfortable. Bathroom was great and generally we had a good time.

Jasmine, 7-night trip

6/10 Good

Jan 14, 2024

Very central hotel for las America's. The bar and restaurant have no ambience as so many bright lights make it canteen like. My whole group got food poisoning and we only ate at hotel. Staff are nice but so clearly over worked. Cocktails are awful on all inclusive.

Laura, 8-night trip

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Does Alexandre Troya offer free cancellation for a full refund?

Is there a pool at Alexandre Troya?

Are pets allowed at Alexandre Troya?