我可否免費取消亞歷山大特羅亞酒店的預訂，並獲發全額退款？

可以。亞歷山大特羅亞酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

亞歷山大特羅亞酒店是否設有泳池？

是的，此住宿設有3 個室外泳池及兒童泳池。

亞歷山大特羅亞酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

亞歷山大特羅亞酒店是否設有店內泊車位？

是的。自助泊車費用為每日 EUR10。泊車位也許數量有限。

亞歷山大特羅亞酒店的登記入住及退房時間為何？

登記入住開始時間：14:00；登記入住結束時間：12:00。退房時間為 12:00。

亞歷山大特羅亞酒店店內與附近有什麼好玩？

你可享受踩單車、海上觀光及釣魚等附近活動的樂趣，並到鄰近的高爾夫球場練習揮桿。店內其他休閒康樂節目包括健身班。你可享用 SPA 服務，又或在 3 個室外泳池中任選一個暢泳。亞歷山大特羅亞酒店亦備有桑拿、蒸氣室及花園。

亞歷山大特羅亞酒店內或附近是否設有餐廳？

是的，店內有 2 間餐廳，坐擁多國菜、池景及池畔用餐區。

亞歷山大特羅亞酒店是否設有戶外私人空間？

是的，每間客房都配備陽台。

亞歷山大特羅亞酒店附近區域有何特色？

亞歷山大特羅亞酒店鄰近阿德赫海岸的拉斯阿美利加斯海灘，短短 17 分鐘步程可到沙炎公園，17 分鐘步程即達科隆港碼頭。

阿德赫亞歷山大特羅亞酒店優惠

Q: 亞歷山大特羅亞酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

Q: 亞歷山大特羅亞酒店是否設有戶外私人空間？

是的，每間客房都配備陽台。

10/10 完美

2025 年 10 月 15 日

Balkonen var ret smal. Hvilket ikke er negativt, fordi værelset lå på bagsiden af hotellet, hvilket var godt, fordi solen skinnede iķki ind på værelset dagen lang. Værelset var ret stort. Kan godt anbefaldes. Personalet er søde og dygtige mennesker.

Elsebeth Maria Hvannastei (7 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 9 月 17 日

A decent hotel but will charge for everything.

I'll get the good out the way quickly. The pool areas are amazing - especially the Solar Terrace which is a quiet oasis away from the loudness of the main pool. The Solar Terrace has an absolutely beautiful infinity pool and amazing area for of Banana Trees for the sun loungers. One of the best pool areas I've encountered. Now for the bad. Food is terrible. I went half board and I didn't even bother with breakfast after a couple days - it was rank. Dinner was not TOO bad as they do pasta fresh in front of you but the rest was horrid. You have to pay for things you really shouldn't be paying for. There is a DAILY charge to use the safe in your room! Crazy I've never had that before. Having your possessions secure in a safe should be a basic necessity of a hotel room. It wasn't expensive but on principle I didn't pay which meant I kept a "DND" tag on my door as didn't feel comfortable with cleaners coming in with my money and valuables laying around. They use a Third Party rental company for irons and ironing boards so you gotta fork out more cash if you want to go out in nicely ironed clothes. I've gone to two star hotels that will let you have an iron for €10 deposit which you'll claim back afterwards. Here you're paying €20 each time! They also slapped a fee for the drinks I had at dinner. They never tell you this just charge you at the end! A drink should be provided at dinner if you're half board! These endless feed soured the trip for me.

James (4 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 21 日

Alecu (8 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 6 日

Lovely experience just like last year! Hope to see you again next year!

Kendal (8 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 6 月 29 日

Alexandra Elfriede (8 晚浪漫旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 6 月 27 日

Lovely hotel very nice staff

Elizabeth lindores (10 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 5 月 23 日

gabriele (7 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 5 月 12 日

Very

Perry (5 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 4 月 26 日

Despite initial hiccups on our arrival (day of the strike) - we thoroughly enjoyed our stay at Alexandre Troya. Friendly and helpful staff, remarkable facilities, lovely food and comfortable room. Would highly recommend. Diolch yn fawr - muchos gracias - thank you!

Elin (7 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 4 月 15 日

Really great, helpful staff, clean, friendly, lots to do

Laura (5 晚友伴旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 4 月 1 日

We hadden de panorama room.Deze is fantasties. Met een groot balkon en ligbedden een hottub aanwezig, mooie ruime kamer met mini bar

hendrikus (14 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 3 月 22 日

Seamus (7 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 3 月 22 日

Thomas (8 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 3 月 22 日

Sehr schönes und modernes Hotel, an TOP lage

Daniele (5 晚家庭旅程)

Ebookers 真實旅客評價

4/10 一般

2025 年 3 月 18 日

Room was full of ants ‘ they moved me , so it was ok

Kevin (5 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 3 月 16 日

Gott hótel miðað við verð

Hótelið ágætlega staðsett,mjög stutt á góða strönd,morgunmatur góður mikið úrval,þjónusta góð.Þrif góð, rúm aðeins of hörð,mætti bæta með yfirdýnu.Útisvæði mjög gott,efri pallar með upphitaðri sundlaug aðeins fyrir 16 ára og eldri,gott næði þar.

Kristinn (10 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 3 月 12 日

Not again this hotel

To much noise from Veronicas bar area which is next to the hotel, food was okay, we got very small room, but we upgraded to bigger and paid extra about 42€ extra per night, we are not going to stay there again, we have been 8 times to tenerife and should have known better to stay this close to Veronica's

Guðjón (4 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 3 月 10 日

We had a lovely stay at hotel Troya! We were a little apprehensive but actually turned out to be a great hotel! Adults only pool was a hit for us! Room was spacious, clean & modern. Restaurant food was great for what we paid, yes it was it sometimes wasn’t always hot but it’s a buffet so what can you expect! The variety was great and we always had a great meal! Drinks were good value for money also. Hotel is right on the beach, easy walking to all the resorts in this area! Bus stop less than 10 mins away on foot. Only feedback is that we’d like to pay as you go on drinks not right at the end.

Georgina Jane (4 晚浪漫旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 3 月 8 日

Fantastisk flott hotel, men støy fra nattklubber fram til kl.04 om natten trekker ned.

Kristian (6 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 2 月 24 日

Lovely new infinity pool which was great to spend time by. Location is very central to Las Americas strip which is good for walking to restaurants but meant very noisy at night so struggled to sleep. Walls thin so could hear the noise from the neighbouring rooms and the corridor. We had breakfast included which was fine but nothing to rave about. Spa changing room was very dirty. Overall average hotel - if the infinity pool wasn’t there it would be rated lower!

Rachel (5 晚友伴旅程)

Expedia 真實旅客評價

6/10 不錯

2025 年 2 月 22 日

Hotel antiguo pero modernizado, muy buena ubicación, aunque bastante complejo llegar con coche, parking cómodo de pago (10 €), habitaciones correctas, con terraza y buen WC, zona con varias piscinas, no muy grandes pero válidas, personal correcto pero sin gracia, especialmente en recepción, la comida muy básica, y pobre, este punto lo peor.

fernando andres (5 晚家庭旅程)

Expedia 真實旅客評價

6/10 不錯

2025 年 2 月 14 日

Pros : Rooms were clean and cleaned each day Communal area reception /bar were clean and tidy. Adult only pool area was really nice and bar snacks availability was good. Cons: Breakfast was not great, food wasn't great quality especially the fruit as most was tinned fruit and fresh fruit was not good so much so i bought my own fruit for breakfast , poor selection of cereals , and ongoing issues with lack of plates bowls etc. Staff slow to replace food. Omlettes were excellent but wait time was long. Towels in the rooms were old and worn.

Carmel Mary (7 晚浪漫旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 2 月 9 日

Nice hotel, shame about...

A nice, clean hotel with good entertainment and in a central location. Unfortunately, it is let down by a dreadful restaurant and being too near to the Veronicas strip with all of its drug dealing, prostitution and excessive noise late in to the evenings.

John (10 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 2 月 8 日

Zu viele Leute.

Vivien (7 晚浪漫旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 1 月 29 日

Vidir (10 晚行程)

Hotels.com 真實旅客評價

亞歷山大特羅亞酒店

Alexandre Troya

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常見問題

我可否免費取消亞歷山大特羅亞酒店的預訂，並獲發全額退款？

亞歷山大特羅亞酒店是否設有泳池？