Convenient location, one minute’s walk to tram station, staff are polite and helpful, worth to stay
Wai Keung
8 晚家庭旅程
8/10
quiet but a bit far from the city center
close to monorail station
Peter
5 晚行程
10/10
wen
2 晚家庭旅程
10/10
物超所值。離電車站近,只是附近不熱鬧。
真實旅客
1 晚家庭旅程
10/10
Eric
6/10
We have 2 kids. Although they are free of charge, but the sofa bed is not comfortable for sleeping.
真實旅客
2 晚家庭旅程
6/10
洗澡間的排水相當的緩慢,造成浴室淹水至房間,洗澡遮蔽拉簾設計不良,太短了,有待改進。
CHIHCHANG
1 晚家庭旅程
10/10
feel good...but restaurant menu is not good enough, so limited.
Hou Chung
4/10
We traveled from Zurich HB to the hotel by tram on the 1st 2 days. It took us at least 8-10 mins by Tram 4 from Zurich, Sihlquai/HB stop to Technopark stop; while it took about half an hour on foot from the hotel to Zurich HB. 2 supermarkets are located in the opposite building named Puls 5.
The hotel is family-oriented, so if you don't have kids and are looking for a quiet place to stay, this is not the best choice ~ soundproofing is so bad. Every time when people next doors slammed the doors & windows, we could hear the noise so clearly and feel the wall shaking. We could also hear kids (next doors / upstairs) screaming and jumping. One more thing, since we arrived early and couldn't check in yet, we left our luggage at the hotel. However, the staff didn't store our luggage in a luggage room instead they just left everybody's luggage at the lobby ~ we think this is quite unsafe & not professional. Other than these, the room is actually very spacious; and the hotel's facilities are okay.
C
8/10
I am impressed by the professionalism and attitude of the hotel .not much
真實旅客
6/10
Staff at Reception / Check in are not friendly at all ! Only a young lady (forgot her name) is professional and provided good service. Other than this lady , other staff at Reception provide poor service to the customers. We arrived the hotel at 11:45 and asked a mature lady staff whether we can have room now. She said "Unfortunately your room is not available yet and check in time is 2:00pm. Then for some reason, we waited at lobby. Then I found another young tall lady who appeared more friendly. So I tried again. The young lady said no problem, please give her 15 mins for preparation. Oh my ! How come two different answers ! During our stay for 3 days, we also asked the staff (a guy and that mature lady again) some questions. They just answered I don't know......
Poor hotel !
真實旅客
6/10
Very good view to traditional farmhouses in swiss. Staff are veey nice and helpful. A little bit far from the train station and city centre.
Certainly not the usual standard of a Novotel - it was connected to sister hotel the Ibis and it certainly felt like they put a lick of blue paint on an Ibis. By far the poorest Novotel I’ve stayed in but comfortable for a lower end hotel.