Charltons Banff

3.0 star property
Mountain hotel within easy reach of Banff Centre for Arts and Creativity

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Photo gallery for Charltons Banff

Lobby
Reception
Terrace/patio
1 bedroom, premium bedding, iron/ironing board, free WiFi
Exterior
In the heart of Uptown District, Charltons Banff offers a cozy retreat with a fireplace in the lobby and a charming terrace. Take advantage of free bicycle rentals, luggage storage, gas grills, and in-room WiFi - previous guests rave about the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Parking available
  • Pet-friendly
  • Non-smoking
  • Free WiFi

Main amenities (11)

  • Daily housekeeping
  • Ski passes
  • Free use of bicycles
  • Self parking
  • Terrace
  • Reception fireplace
  • Front desk safe
  • Water dispenser
  • Gas grills
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Premium bedding
  • Bathrobes

Room options

Available filters for rooms
Showing 13 of 13 rooms

Deluxe Two Queen Room

Air-conditioning
Heating
Premium bedding
Bathrobes
Hairdryer
Private bathroom
  • Sleeps 4

Deluxe Room, 2 Queen Beds

8.6 out of 10
Excellent
(36 reviews)

Highlights

Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Premium bedding
Heated bathroom floor
Hairdryer
Shower/bath combination
Free cots/infant beds
Premium bedding
Bathrobes
Hairdryer
Heated floor
Bath with shower
  • Sleeps 4
  • 2 Queen Beds

Loft

8.2 out of 10
Very good
(60 reviews)

Highlights

Separate sitting area
Fireplace
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Premium bedding
Hairdryer
Separate sitting area
Fireplace
Free cots/infant beds
Premium bedding
Bathrobes
Hairdryer
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Two Queen Room With Mountain View

Air-conditioning
Heating
Premium bedding
Bathrobes
Hairdryer
Private bathroom
  • Sleeps 4

Suite

8.4 out of 10
Very good
(24 reviews)

Highlights

Free cots/infant beds
Kitchenette
Mini-fridge
Dishwasher
LCD TV
Separate bedroom
Premium bedding
Hairdryer
Free cots/infant beds
Premium bedding
Bathrobes
Hairdryer
Kitchenette
Microwave
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Deluxe Queen Room

Air-conditioning
Heating
Premium bedding
Bathrobes
Hairdryer
Private bathroom
  • Sleeps 2

Deluxe Room, 1 Queen Bed

8.4 out of 10
Very good
(30 reviews)

Highlights

Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Premium bedding
Shower/bath combination
Bathrobes
Hairdryer
Free cots/infant beds
Premium bedding
Bathrobes
Hairdryer
Bath with shower
Mini fridge
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds, Mountain View

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Separate sitting area
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Premium bedding
Heated bathroom floor
Hairdryer
Separate sitting area
Free cots/infant beds
Premium bedding
Bathrobes
Hairdryer
Heated floor
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Loft Suites

Fireplace
Air-conditioning
Heating
Premium bedding
Bathrobes
Hairdryer
  • Sleeps 2

Kitchenette Suite

Separate dining area
Air-conditioning
Heating
Premium bedding
Bathrobes
Hairdryer
  • Sleeps 4

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
LCD TV
Separate bedroom
Memory foam bed
Premium bedding
Bathrobes
Private bathroom
Separate sitting area
Air-conditioning
Memory foam mattress
Premium bedding
Bathrobes
Deep soaking bath
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior King Suite With Sofa Bed-Non-Smoking

Air-conditioning
Heating
Premium bedding
Bathrobes
Hairdryer
Private bathroom
  • Sleeps 3

Kitchenette Suites

Separate dining area
Air-conditioning
Heating
Premium bedding
Bathrobes
Hairdryer
  • Sleeps 4

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About the area

Map
513 Banff Ave, Banff, AB, T1L1B4

What's nearby

  • Banff National Park Information Centre - 12 min walk - 1.1 km
  • Banff Lake Louise Tourism Bureau - 13 min walk - 1.2 km
  • Banff Centre for Arts and Creativity - 14 min walk - 1.2 km
  • Tunnel Mountain - 6 min drive - 1.1 km
  • Fairmont Banff Springs Bowling Centre - 6 min drive - 2.7 km

Getting around

  • Calgary International Airport (YYC) - 93 min drive
  • Banff Station - 16 min walk

Restaurants

  • ‪A&W Canada - ‬7 min walk
  • ‪The Canadian Brewhouse - ‬12 min walk
  • ‪Good Earth Coffeehouse - ‬10 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬13 min walk
  • ‪The Old Spaghetti Factory - ‬12 min walk

About this property

Charltons Banff

Charltons Banff offers a great location, putting you within a 15-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails, kayaking and cross-country skiing. Other highlights include free bike rentals and a terrace. Fellow travellers say good things about the helpful staff and walkability.

At a glance

DONE

Hotel size

    • 65 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11 PM
    • Front desk staffed during limited hours
    • If you arrive at the property after hours, you'll need to check in at an alternative location: [Banff Inn 501 Banff Ave, Banff, AB T1L 1A9]
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (CAD 15.70 per night; includes in/out privileges)
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Gas grills
  • Water dispenser

What to do

  • Ski passes
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Canoeing nearby

Services

  • Front desk (limited hours)
  • Luggage storage
  • Free bike hire

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in reception
  • Water dispenser

Room amenities

Be entertained

  • 37-inch LCD TV
  • Cable TV channels

Home comfort

  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Free toiletries
  • Hairdryer
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from March 26 2025 to December 31 2025 (dates subject to change):
  • Recreation facilities
  • Hot tub
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 25 per pet, per night

Parking

  • Self-parking costs CAD 15.70 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 17 years old are not allowed in the swimming pool without adult supervision

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Frequently asked questions

Are pets allowed at Charltons Banff?

Yes, dogs are welcome. There's a charge of CAD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Charltons Banff?

Yes. Self-parking costs CAD 15.70 per night. Electric car charging is available.

What are the check-in and check-out times at Charltons Banff?

Check-in start time: 4 PM; check-in end time: 11:00 PM. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Charltons Banff and nearby?

Have fun during the warmer months with activities such as cycling.

What's the area around Charltons Banff like?

Charltons Banff is a short 15-minute walk from Banff Centre for Arts and Creativity and 17 minutes' walk from Bow River. Travellers say that the area is walkable and ideal for skiing.

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Charltons Banff Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bed
Restaurant
Hot Tub
Bathroom
Parking
View
Breakfast

Reviews

10/10 Exceptional

Excellent room cleanliness and condition.
Prabjot, 1-night trip

10/10 Exceptional

Great hotel
Keeshawn, 1-night trip

10/10 Exceptional

Thank you for upgrade!
Phebe, 1-night trip

10/10 Exceptional

Enjoyed the stay!

We enjoyed the stay and would definitely return to Charltons Banff!
4-night trip

8/10 Very good

Had a lovely room, upgraded to a mountain view.
Ada, 2-night trip

10/10 Exceptional

Nice location and very cute!
Jason, 4-night trip

10/10 Exceptional

Smooth checked in. Staff friendly and helpful. Spa and pool on renovation but given options to use sister company. Free hot/cold drink. Clean and spacious room but dated. Walking distance to town
Fritzi, 3-night trip

10/10 Exceptional

Excellent room and great service provided by staff
Robinpreet, 1-night trip

8/10 Very good

Not updated but clean and friendly staff

Nice but 1970s rooms. Good location with easy bus access, 15 min walk to downtown.
Shawna, 2-night trip

10/10 Exceptional

Great service

Staff was very helpful
1-night trip

4/10 Fair

Extremely dated and crazy over priced. Pillows were cheap and hard and not comfortable
Bob, 2-night trip

10/10 Exceptional

Room was very comfortably and attractive. Adrian was extremely friendly and helpful.
Joseph, 1-night trip

10/10 Exceptional

Beautiful Stay. The staff is amazing. The guy at the front desk at 4.10 pm was amazing, a big thanks to him.
BADBATTALION, 1-night trip

8/10 Very good

Room was upgraded for free. Parking was additional which wasn’t advertised well on Expedia. Walkable distance to the town in Banff
Amanda, 3-night trip

10/10 Exceptional

We always stay at the Charlton. It's usually cleaner but otherwise its always the best place to stay in Banff. Best for a couple and not a family.
Jennifer, 2-night trip

10/10 Exceptional

Exceptional cleanliness, love my loft suite, great customer service overall
Svetlana, 4-night trip

10/10 Exceptional

Nice
ARTHUR, 1-night trip

8/10 Very good

Staff was friendly, location was good. The property is old and tired
sharon, 2-night trip

8/10 Very good

Comfort away from home

Room was spacious for a family and kitchenette available too. It's quite and everything we need are all in there. And a good walk going around banff town.
1-night trip

10/10 Exceptional

Staff was very professional and helpful. Rooms are renovated and very clean and morden. Overall place is excellent and highly recommend.
Sandeep, 1-night trip

10/10 Exceptional

Mountain View room is great! Staff is lovely, we felt lucky coming here !
Nina, 1-night trip

10/10 Exceptional

The room was a good set up very cool!
Logan, 2-night trip

8/10 Very good

Nice stay. Only dissappointment was received a parking pass but was still required to pay at end of stay.
Cal R, 7-night trip

10/10 Exceptional

Excellent location on Banff Ave. It’s just before all the chaos of the shops, which is great. 10-20 minute walk to all the restaurants, shuttles are close, Bow Valley River trail is walkable. Rooms and bathrooms are large. Only “cons” would be that the rooms surround the parking lot, which amplifies sound and the room decor is quite dated. Beds are very comfortable, however.
Taylor, 4-night trip

10/10 Exceptional

This is a nice hotel but the pillows were awful.
Sylvia, 2-night trip