Pool and hot tub were both out of order. A fact that we were not made aware of until check in.
真實旅客
1 晚家庭旅程
10/10
Shiela Mae
4 晚行程
10/10
Ophelia
5 晚行程
4/10
This hotel is very tired - the photos may not necessarily represent what you get. It was okay for one night but for the price would not come back - there are many other options.
Paul
1 晚家庭旅程
6/10
Ya-shin
2 晚行程
6/10
真實旅客
1 晚家庭旅程
6/10
真實旅客
2 晚家庭旅程
8/10
Room was spacious for a family and kitchenette available too. It's quite and everything we need are all in there. And a good walk going around banff town.
真實旅客
1 晚家庭旅程
10/10
真實旅客
1 晚行程
10/10
Devin
1 晚行程
8/10
Seth
2 晚行程
8/10
We enjoyed our weekend in Banff. We were pleased that our room had been upgraded. Charltons is a very nice hotel,that just needs some updating. Room was clean and well maintained. All staff were very friendly and helpful. We had very noisy neighbors on our second night, and finally called reception at 1 a.m. The issue was resolved within 2 minutes. We have stayed at Charltons before and will stay again in the future.
Donald
2 晚行程
10/10
Fernando
4 晚行程
8/10
Nice spacious hotel room. Beds are comfortable and bathroom has lots of counter space.
Haley
3 晚商務旅程
10/10
Willam
3 晚行程
8/10
Shane
2 晚家庭旅程
8/10
真實旅客
2 晚友伴旅程
8/10
Shelby
1 晚行程
6/10
I didn’t realize it was motel style - every guest room opens to the outdoors. Kind of confusing to get to your room. Also they charge for parking - really?