The front desk staff was impressive from check-in to check-out. They noticed that I requested a first floor, close to lobby, and breakfast area room, so that my elderly parents wouldn't have to walk far. They were respectful and noticed apologetically if someone was waiting due to a phone call, guest asking a lot of questions, or guest checking in. My 8-year-old LOVED the ping pong table and Foosball table. This would be a great place to host family or friends traveling that need a place to stay close to the airport. We did not use the pool, but the space looked clean. Breakfast was a highlight! My parents needed to be to the airport before 6am, so they enjoyed the continental breakfast with breads/muffins, cereal, yogurt, juice, and coffee. At 6am, my son and I enjoyed the warm breakfast with eggs, sausage, pancakes, and all the other items mentioned.
My one and only request is more handicap spaces. It wasn't a huge deal to drop my parents off at the door, park, then go inside, but it would have been great to have more handicap spaces to park and unload.