Upon checking in they said I had already been checked in. Apparently someone else had my same last name and they didn't ID them because they said the person was in the car. They charged MY card on file. There was zero communication more of a "oops" I was mortified, not only for my identity but for my credit card that was "On File"
Kayla
Kayla (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 16 日
Maria
Maria (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 15 日
Aaron
Aaron (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 14 日
Lisa
Lisa (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 14 日
Cynthia
Cynthia (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 13 日
Jessica
Jessica (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 11 日
The beds were very comfortable
Antonio
Antonio (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 11 日
Bowling the state tourney!
We arrived and our air conditioner unit didn't work and couldn't be fixed right away. The process of moving was a breeze and they even offered to help. I do feel there could be more seating for breakfast but the food was good and the area was clean. The property was appealing and clean. Parking was a bit of a mess on Saturday evening as the hotel was close, if not at, capacity but the desk attendant helped us find a safe place to park on the property, just not in a designated parking spot. We would stay here again with no hesitations. The room was perfect for our needs and the price was right.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 7 日
Perfect.
Perfect hotel, loved it. Except for housekeeping knocking on the door at 9am on Sunday. Still, won't stay anywhere else.
bora
bora (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 4 日
Christina St
Christina St (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 2 日
Staff not friendly or helpful.
It was a nice room the problem was with the desk and kitchen staff. They were very abrupt and lazy. We had a tight schedule the morning after so the delay in breakfast was unacceptable. Also most of the “hot” food was cold.
Daniel
Daniel (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 1 日
Jessica
Jessica (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 30 日
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 27 日
Marshall
Marshall (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 26 日
Consistently…Dirty
The mattress and bed linens are nice.
The room, as usual, needs a good scrub down. I had to scrub the urine drops off the bathroom floor. Dirt off the door handle. Sofa cushions very dirty.
No coffee maker. Front desk replaced it while we were gone.
House keeping didn’t understand English.
The marijuana smoke in the hall on second floor was overwhelming. Housekeeping had to use a lot of air freshener. Supposed to be non-smoking!