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Mercure The Moorhouse Ikoyi Lagos

4.5 star property
Luxury hotel in Lagos with outdoor pool and restaurant

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Photo gallery for Mercure The Moorhouse Ikoyi Lagos

Outdoor pool
Meeting facility
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Lobby
In the heart of Ikoyi, Mercure The Moorhouse Ikoyi Lagos offers a serene retreat. Enjoy international cuisine at L AQUARELLE, relax by the outdoor pool or unwind with a workout in the gym. With free in-room WiFi and helpful staff from luggage storage to porter services, this hotel provides comfort and convenience.

Reviews

6.6 out of 10
Good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Pool
  • Bar
  • Free parking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Check availability for these dates

Tonight

Sep 9 - Sep 10
Check availability for tonight Sep 9 - Sep 10

Tomorrow

Sep 10 - Sep 11
Check availability for tomorrow Sep 10 - Sep 11

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Front of property

Avenue Suites

  • Free breakfast
  • Free parking
  • Free WiFi
  • Restaurant
$95 nightly
The price is $107
Sep 15 - Sep 16
Total with taxes and fees
Avenue Suites
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About the neighborhood

Map
1 Bankole Oki Street Ikoyi Lagos, Nigeria, 1, Lagos, Lagos, 234

What's nearby

  • Ikoyi Golf Club - 2 min drive - 1.6 km
  • Nigerian National Museum - 3 min drive - 3.2 km
  • MUSON Centre - 3 min drive - 3.4 km
  • Silverbird Galleria - 5 min drive - 6.0 km
  • Landmark Beach - 7 min drive - 6.1 km

Getting around

  • Murtala Muhammed Intl. Airport (LOS) - 33 min drive
  • Mobolaji Johnson Station - 19 min drive
  • Airport shuttle (surcharge)

About this property

Mercure The Moorhouse Ikoyi Lagos

Mercure The Moorhouse Ikoyi Lagos is a great choice for a stay in Lagos. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at L AQUARELLE, which serves international cuisine and is open for breakfast, lunch, and dinner. This luxurious hotel also features a bar/lounge, a fitness center, and a snack bar/deli.

At a glance

DONE

Hotel size

    • 91 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 12:30 AM
    • Express check-in/out available
    • Early check-in subject to availability
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's menu

What to do

  • Beach nearby
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (215 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1999
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Minibar
  • Slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Special features

Dining

L AQUARELLE - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
M BAR - Onsite bar. Open daily.

Here's the breakdown, no surprises

Refundable deposits

  • Cash deposit: NGN 14000 per stay for guests under 2 years old staying between 1 January - 30 December

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NGN 5000 per person
  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of NGN 64500 (subject to availability)

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Moorhouse Ikoyi
Moorhouse Ikoyi Hotel
Moorhouse Ikoyi Hotel Lagos MGallery Collection
Moorhouse Ikoyi Lagos MGallery Collection
Moorhouse Ikoyi Lagos MGallery Collection Hotel
Moorhouse Ikoyi MGallery Collection Hotel
Moorhouse Ikoyi MGallery Collection
Mercure Moorhouse Ikoyi Lagos Hotel
Mercure Moorhouse Hotel
Mercure Moorhouse Ikoyi Lagos
Mercure Moorhouse
Hotel Moorhouse Ikoyi Lagos Mgallery by Sofitel
The Moorhouse Ikoyi Lagos A MGallery Collection
Mercure The Moorhouse Ikoyi Lagos Hotel
Mercure The Moorhouse Ikoyi Lagos Lagos
Mercure The Moorhouse Ikoyi Lagos Hotel Lagos

Frequently asked questions

Is there a pool at Mercure The Moorhouse Ikoyi Lagos?

Yes, there's an outdoor pool.

Are pets allowed at Mercure The Moorhouse Ikoyi Lagos?

Sorry, pets aren't allowed.

Is parking offered on site at Mercure The Moorhouse Ikoyi Lagos?

Yes, there's free self parking.

Is airport shuttle service offered by Mercure The Moorhouse Ikoyi Lagos?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Mercure The Moorhouse Ikoyi Lagos?

Check-in start time: 2:00 PM; Check-in end time: 12:30 AM. Check-out time is noon. Late check-out is available for a charge of NGN 64500 (subject to availability). Express check-in and check-out and contactless check-out are available.

What is there to do at Mercure The Moorhouse Ikoyi Lagos and nearby?

Mercure The Moorhouse Ikoyi Lagos has an outdoor pool and a fitness center, as well as a garden.

Are there restaurants at or near Mercure The Moorhouse Ikoyi Lagos?

Yes, L AQUARELLE offers international cuisine.

What's the area around Mercure The Moorhouse Ikoyi Lagos like?

Mercure The Moorhouse Ikoyi Lagos is in Ikoyi, a short 20-minute walk from Ikoyi Golf Club.

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Mercure The Moorhouse Ikoyi Lagos Reviews

Reviews

6.6

Good

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Good

Dissatisfied with bed linens and towels

The pillow cases on the pillows did not look clean. It appears a guest must have checked out before I was allocated the room and housekeeping did not bother to change them. They looked worn out and very used. Same with the towels. They looked overused. There was dust on a side table attached to a standing floor light in the room
1-night trip

6/10 Good

Olivier, 3-night trip

8/10 Very good

Nice Hotel

Nice Hotel, some renovation going on without disturbing guests. Friendly staff.
Ayoola, 3-night trip

8/10 Very good

Quiet nice clean place with all amenities. They can improve on the TV set in the room
HENRY, 1-night trip

2/10 Poor

This hotel does not exist. It appears to be currently out of service
1-night trip

4/10 Fair

Not great
3-night trip

8/10 Very good

5-night trip

4/10 Fair

1-night trip

4/10 Fair

2-night trip

2/10 Poor

This hotel is THE WORST. The pictures on Expedia make it look like a grand beautiful hotel but it is in fact a dark, dingy, damp and mouldy place. It is poorly maintained and the staff are not helpful. A cleaner simply walked into my room and started to move stuff, when I moved she ran out. I told reception and instead of apologising she came to my room to argue with me. Very disappointed. Their ATM stole NGN2000 from my account and when I brought it to their attention they said they didn’t know how to retrieve my money. The air con was leaking from the light fixture, there was no hot water, the carpet was stained, the bathroom was a damp little box with NO ventilation. I made the reservation for two but I got 1 cup, 1 mug, 1 bottle of water. The breakfast comprises of dinner leftovers and burnt croissants. The pool is dirty and is not treated. When you call to request something from reception you have to call multiple times and often still go there to tell them. I wouldn’t recommend this hotel to my worst enemy. It’s pure GARBAGE!
9-night trip

6/10 Good

It does not look like a Mercure hotel

Really nothing exciting about this hotel. The bar and restaurant look terrible, the service is poor and very slow, most of the menu is not available. The gym is very small. It does not look like a Mercure at all I am afraid.
Simon, 3-night trip

8/10 Very good

Good value, great location, clean/modern

Moorhouse is a nice hotel, in a quiet and very safe part of Ikoyi. I stayed for about 9 days. The room is relatively nice, good AC and modern bath facilities. Housekeeping was mostly good. The hallways are a bit shabby, could definitely use an upgrade in carpeting and lighting. The staff is nice, and hotel has a decent breakfast daily. The bar downstairs is also a good place to have a meeting or get work done. Overall, while some of their facilities could use upgrade/renovation, it was a good stay.
Opeyemi, 8-night trip

6/10 Good

1. The receptionist gave us our key and casually told us to take the lift and locate our room no. We couldn't even see the lift . We kept moving around and located our room later. 2. We got to the room and the fridge wasnt working at all. The AC was also acting like a fan. I called the reception 5 different times to make thesame complain and was later told moved to another room. The other room was even smaller and tight. The toilet had urine and everywhere was dusty. I told them if the fridge and AC in the room could be repaired, we would prefer it. The fridge was repaired, the technician said the AC couldn't be repaired. The manager called us that there was another room but was in a smoking floor and i said i didnt mind. We waited and later decided to go to the reception, the man at the reception said the room was being worked on and he wasnt sure if it would be ready when we got back. Long and short, the room was never ready. We checked in around 2 and couldnt settle down in a particular room until 4.30 . 3. Their intercom was basically useless. If we wanted anything done, we had to go to the reception ourselves. We basically had to ask for everything from towels, to paste. They are really under staffed and sloppy 4. We asked our room to be cleaned when we went out and it wasn't done. I reminded them in the evening and the cleaner ONLY obviously laid the bed . I am disappointed in the hotel to say the least. Highest level of unprofessionalism ever experienced
Sparkle, 2-night trip

10/10 Exceptional

I am absolutely delighted about this hotel. Everything is well thought out, the staffs are amazing and the property well-looked after. Impressive
2-night trip

6/10 Good

Comfortable bed and friendly staff but needs work

Comfortable bed and staff are very helpful and friendly. Safe and reasonably clean but tired overall. Needs bathroom renovation and upgrade. Beds are very comfortable which was good and AC works well. WiFi is reasonable. Breakfast I felt needs work on staff front and food. The space is dark and not inviting. Needs freshen up.
Paul, 4-night trip

6/10 Good

Needs Renovation

Must have been a nice hotel once upon a time! Positives - location, quiet neighborhood, good sized rooms and working WiFi. Negatives - terribly smelly and musty corridors (at least in the old wing), limited options for non African breakfast, Extremely limited and rather expensive menu options for any other meals. Service at the restaurant really needs improvement.
3-night trip

8/10 Very good

I love the hotel environment especially the bar and restaurant services. The rooms were clean and spacious. They need to change or completely remove the rug in the corridors. Totally unnecessary and gives the place a musty smell. The central Air conditioning needs repairs as the cooling isn’t very great. Overall, courteous and professional staffs.
GodfreyKamai, 3-night trip

8/10 Very good

1-night trip

10/10 Exceptional

3-night trip

2/10 Poor

Poor service quality

service quality is so poor. in ordering at restaurant, it takes huge time till bring (1 hours for beer, 2 hours for burger!) staffs at restaurant are not educated. poor attitude. I asked room make up, but they did not do. everything is forgotten. I recommend not to use this hotel if you don't want have an unpleasant experience.
2-night trip

10/10 Exceptional

Enjoyed the stay very much quiet area but close to many amenities staff were friendly and helpful, roomi was clean, will use this hotel again.
John, 2-night trip

2/10 Poor

Incubo

Per lavoro ho soggiornato in questo hotel diverse volte. Tutte le volte c’era qualche disservizio: al checkin ore di attesa per trovare prenotazione, stanza sporca o con poca manutenzione. Quest’ultima volta non c’era l’acqua calda, quindi doccia fredda tutto il soggiorno. Non andro’ in questo hotel di nuovo
2-night trip

2/10 Poor

Horrible staying

Old, small room. No hot water at all. I stayied at this hotel several times, but the last ones were terrible. I do not recommend it
3-night trip

8/10 Very good

Moorhouse

Nice hotel, central location
Chris, 6-night trip

8/10 Very good

Pleasant stay in a friendly colonial place

I stayed in the Moorhouse for a business trip in the area. The hotels provides value for money. The atmosphere is more colonial, good but needs some maintenance. The staff is friendly and helpful (although I had to ask twice for the remote control of the television). The breakfast buffet is ok, not excellent. The bar is OK. Dinner choice is fine and in general was ok (unfortunately one of the dinners likely has caused a diarrhea). The swimming pool and gym are fine and not crowdy.
Martin, 5-night trip