Tried the James Martin Grill. Check-in said that he was in residence for the evening but he did not come out to greet the diners. I wanted the Octopus which was sold out, I went for the Crab followed by fillet steak which were both great. Rather than a desert I went for the £18 cheese board which comprised 5 small pieces of cheese, some sourdough crackers and Branson pickle. No quince jelly which was mentioned on the menu. I asked the waiter for further details on the locally sourced artisan cheeses. After 15 minutes I was told that the blue cheese was a Stilton. (Haha). Finished the meal with a drink in the bar which was table service but I went to the bar myself after 15 minutes wait. The drinks arrived promptly but trying to get a second was equally as hard as the first. In summary a good tourist hotel with quirky features but terrible service
Stuart
Stuart (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 24 日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 20 日
Overrated
Very overrated, poor food and poor service, stayed in much better in the Cotswolds.
Stephen
Stephen (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 4 日
Up itself
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 21 日
Donald
Donald (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 19 日
Caroline
Caroline (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 2 日
Beautiful Building, very friendly staff, lovely welcome from reception team.
Amy
Amy (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 27 日
Steve
Steve (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 23 日
Alexandria
Alexandria (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 18 日
Sara
Sara (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 16 日
Rex
Rex (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 12 日
Peaceful, quaint, historical property. Dated rooms (small tv and difficult to pair iOS device to tv for Netflix etc), pool could use a refurbishment. Friendly staff. Nice smelling soap. However, the drains in the room were working well.
Patrick
Patrick (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 11 日
Beautiful building and courtyard. Rooms were luxurious, comfortable and very clean, beautifully furnished Staff were professional and friendly. Breakfast delicious. Would love to stay again
Elizabeth
Elizabeth (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 5 日
Superb stay & beautiful hotel
We did a couples trip for a few nights over bank holiday weekend. The hotel was beautiful, location was perfect, the staff were so helpful and overall we had a brilliant time. Would definitely recommend!
Elliott
Elliott (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 27 日
The area and dining really good. The superior rooms that are dark and stuffy and not accessible are not suitable for families.
Zehra
Zehra (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 20 日
John
John (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 18 日
Ziad
Ziad (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 14 日
The staff were extremely helpful, especially Jason who went above and beyond to make our stay most enjoyable! Thank you
hazel
hazel (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 13 日
Staff were so helpful
Bryan
Bryan (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 7 日
I don’t think we have ever been to such a good hotel for dogs. How lovely to have a comfortable and plush separate dining room to enjoy food with the dogs. How lovely to have the big garden so accessible and what a beautiful hotel. I would recommend it to anyone. I would just like to comment about breakfast. The first morning. Chose a selection for English breakfast. But just because you don’t want tomato and mushroom and hash brown for example, shouldn’t mean that you only get half a plate of food. If you only ask for sausage and beans and Egg then surely give two sausages and a bit more egg. My daughter was hungry after that breakfast. The plates are cold and the brekkie Luke warm. The second morning they gave our tea and coffee to another table and we had to wait ages. The food order came out wrong and there were many people complaining - missing food - forgotten food. The continental breakfast buffet was not replenished once used and there were still guests coming in. The fact that there were 170 guests is no excuse for a seamless breakfast. A hotel breakfast is the mark of a hotel. The drinks are very expensive which is a shame but from a constructive perspective I hope that you take a fresh look at the breakfast experience
L J
L J (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 24 日
The staff were really attentive and extremely helpful..The food was wonderful