Hotel denied me and my kids when I spent my last dime finding somewhere to stay for the night Saturday he tried to get me to order a separate room when all my kids are under 12 can’t be left alone he said I could get a refund but denied it to the booking company now I can’t get my funds. Bad customer service especially when I explained I booked with all I had
Dariel
Dariel (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 4 日
Sonora
Sonora (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 2 日
Genna
Genna (4 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 1 日
Don't waste your money
The pictures advertised isn't the way it's presented in person. The room overall stank like mildew, the carpet, the walls were filthy i kept all of my things in the bathroom tub till it was checkout time. The staff was smoking outside of the no smoking 🚭. Terrible attention to customers. Drug dealers and customers running in and out. No sense of safety at all! The vent in the bathroom was filthy, cigarette burns on the comforter, floor. Bed shams had stains. The place looked like a recovery house, with cobwebs
Lavelle
Lavelle (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 28 日
The stay was slightly better than expected although the ice machine was not working.
William
William (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 12 日
Ismael
Ismael (6 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 7 日
Alberto
Alberto (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 6 日
No hot water in shower
Hanna
Hanna (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 2 日
Worst hotel stay I’ve ever experienced
Front desk staff was unprofessional, room had stains on the walls, smelled like mold, and the remote for the TV didn’t work. I relayed this to the front desk manager and asked to be put in a different room. he fixed the remote and ignored the other issues I mentioned as well as my request for a different room. The remote stopped working again shortly after but I didn’t see the point in going back up to the desk to ask for help. The WiFi also did not work which was very frustrating so I had to use my phones hotspot to use my laptop. I don’t think I’ve ever stayed in a worse hotel than this one. The only positive was that I was only staying overnight so thankfully I didn’t have to endure this for more than 12hrs. 100% was not worth the money, I’d have a better experience sleeping in my car.
Remington
Remington (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 23 日
lasha Bunny
lasha Bunny (6 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 16 日
Staff was friendly, the roachs were not
Noris
Noris (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 16 日
Kevin
Kevin (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 14 日
I stayed at the motel with a no smoking room. It was wonderful. I slept good. I did notice that the big mirror by the TV was smudged a bit. Also the walls had something on it which made it look not really clean. But other than that no complaints
Hope
Hope (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 8 日
It was amazing quiet safe clean efficient
Jerica
Jerica (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 7 日
front desk was good, no place to sit for breakfast,
Jim
Jim (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 31 日
Zachery
Zachery (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 30 日
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 28 日
JENNIFER
JENNIFER (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 14 日
Marilyn
Marilyn (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 14 日
Jeanne
Jeanne (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 11 日
Stay somewhere safer read other reviews
Being the reviews I got on other websites were terrible I tried to get out of staying there but they wouldn’t cancel and hotels.com wouldn’t cancel and didn’t care about my safety. I did not put myself in that situation
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 3 日
Derrick
Derrick (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 30 日
Recommendations
Stay was ok. I recommend replacing carpet in hallway with tiles. And more comfortable sheets and comforters(blankets)