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LaiLa Hotel CDMX

4.0 star property
Mexico City hotel with restaurant and bar/lounge, aimed at LGBTQ+ guests

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Photo gallery for LaiLa Hotel CDMX

Reception
Front of property – evening/night
Daily buffet breakfast (MXN 245 per person)
Breakfast, lunch, dinner served; Mexican cuisine
Lobby sitting area
In the heart of CDMX, LaiLa Hotel CDMX offers an upscale retreat. Savor Mexican cuisine at La Terraza, relax on the sun-kissed terrace, or stay connected with high-speed WiFi. The helpful staff and convenient location have left a lasting impression on previous guests.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Connecting rooms available
  • Airport transfer
  • Parking available
  • Bar
  • Pet-friendly
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • 24-hour room service
  • In-room childcare
  • 24-hour business centre
  • Conference centre
  • 6 meeting rooms
  • Meeting rooms
  • Airport shuttle

For families (6)

  • Children stay free
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 King Bed

Living area

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(67 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(44 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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The price is HK$979
HK$1,218 total
includes taxes & fees
22 Aug - 23 Aug
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About the area

Map
Rio Lerma 237, Colonia Cuauhtemoc, Mexico City, CDMX, 6500

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.2 km
  • Angel of Independence Monument - 7 min walk - 0.6 km
  • Chapultepec Park - 12 min walk - 1.0 km
  • Auditorio Nacional - 4 min drive - 3.0 km
  • Zócalo - 6 min drive - 5.3 km

Getting around

  • Benito Juarez International Airport (MEX) - 25 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 51 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 56 min drive
  • Mexico City Fortuna Station - 8 min drive
  • Mexico City Buenavista Station - 13 min drive
  • Tlalnepantla de Baz Station - 14 min drive
  • Sevilla Station - 8 min walk
  • Chapultepec Station - 15 min walk
  • Insurgentes Station - 19 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Salón Ríos - ‬1 min walk
  • ‪La Guanajuatense - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Peltre Lonchería - ‬1 min walk
  • ‪Tacos La Salsa - ‬1 min walk

About this property

LaiLa Hotel CDMX

When you stay at LaiLa Hotel CDMX, you'll be in a great location, within a short 10-minute walk of Paseo de la Reforma and Angel of Independence Monument. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at La Terraza, which serves Mexican cuisine and is open for breakfast, lunch and dinner. A bar/lounge and a terrace are other highlights. Fellow travellers love the helpful staff and location. Public transportation is only a short walk: Sevilla Station is 8 minutes and Chapultepec Station is 15 minutes.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 167 rooms
    • Arranged over 14 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 6 AM
    • Minimum check-in age – 18
    • Check-out time is 1 PM

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets allowed (dogs only, 2 total, up to 15 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

    • Secured covered on-site self-parking (MXN 150 per night)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Height restrictions apply for on-site parking

Transfers

    • Airport shuttle from 7:00 AM to 10:30 PM*

Other information

    • Smoke-free property
    • Caters to LGBTQ guests
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)

What to do

  • Bike tour information

Working away

  • 24-hour business centre
  • 6 meeting rooms
  • Co-working spaces
  • Conference centre (1087 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1974
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • Double-glazed windows
  • Reception hall
  • Beaux Arts architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 150
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Front entrance ramp
  • Wheelchairs available on site
  • Grab bar in shower
  • Shower grab bar height (centimetres): 100
  • Well-lit path to entrance
  • Step-free path to entrance
ROOM

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
STAR_OUTLINE

Special features

Dining

La Terraza – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 245 for adults and MXN 200 for children
  • Airport shuttle service is offered for an extra charge of MXN 850.00 per vehicle (one-way. Maximum occupancy 4)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 1000 per accommodation, per stay

Parking

  • Covered self-parking costs MXN 150 per night
  • Parking height restrictions apply

Policies

This property caters to LGBTQ+ guests.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Casa Inn Business Hotel Mexico
Casa Inn Business Hotel
Casa Business Mexico
LaiLa Hotel CDMX Mexico City
LaiLa CDMX Mexico City
LaiLa CDMX
Casa Inn Mexico City Hotel Mexico City
Laila Hotel CDMX Mexico City
LaiLa Hotel CDMX Hotel
LaiLa Hotel CDMX Mexico City
LaiLa Hotel CDMX Hotel Mexico City
HELP_OUTLINE

Frequently asked questions

Are pets allowed at LaiLa Hotel CDMX?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 15 kg per pet. There's a charge of MXN 1000 per accommodation, per stay, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at LaiLa Hotel CDMX?

Yes. Self-parking costs MXN 150 per night. Parking spaces may be limited.

Is an airport shuttle service offered by LaiLa Hotel CDMX?

Yes, an airport shuttle is available from 7:00 AM to 10:30 PM on request. The charge is MXN 850.00 per vehicle one-way.

What are the check-in and check-out times at LaiLa Hotel CDMX?

Check-in start time: 3 PM; check-in end time: 6 AM. Check-out time is 1 PM.

What is there to do at LaiLa Hotel CDMX and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near LaiLa Hotel CDMX?

Yes, La Terraza offers Mexican cuisine.

What's the area around LaiLa Hotel CDMX like?

LaiLa Hotel CDMX is a short 8-minute walk from Sevilla Station and 3 minutes' walk from Paseo de la Reforma. Travellers say that the local area is good for shopping and very safe.

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LaiLa Hotel CDMX Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Restaurant
Air conditioning
Breakfast
Value
Refrigerator
Bathroom
Cities

What guests liked

  • Breakfast was consistently described as excellent, fresh, and convenient with a good selection of food options. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Good breakfast buffet, nice staff
Katie, 3-night trip

10/10 Excellent

Nice hotel
Esteban, 5-night trip

10/10 Excellent

I was there for a couple of nights and the location is perfect
Guillermo, 2-night trip

10/10 Excellent

Liked the location of the hotel, restaurants within walking,staff very friendly and helpful, definitely will come back.
Julian, 5-night trip

10/10 Excellent

Love staying here, clean and walking distance to several must see places. The bell boys are excellent the lady at reception not so much but the rest is great will stay here again.
Jessica, 2-night trip

10/10 Excellent

Todo excelente
biridiana, 2-night trip

10/10 Excellent

Absolutely in the best location! The room was modern, clean and spacious.
Bruna, 1-night trip

8/10 Good

Good service
Miguel, 1-night trip

10/10 Excellent

Location was amazing and Staff was the best very helpful and friendly!
Fanny, 4-night trip

10/10 Excellent

Todo excelente
Marisol, 1-night trip

10/10 Excellent

Location is great with many restaurantes nearby and some of the main attractions. The staff at the hotel are truly amazing, with a big shout out to Luis and Gerardo
Cynthia, 3-night trip

10/10 Excellent

Todo excelente
Vane, 1-night trip

10/10 Excellent

Was very nice to stay there. Thank you
Eduardo, 1-night trip

10/10 Excellent

Nice place in a great location
douglas, 2-night trip

4/10 Poor

Quite an average hotel. The staff is friendly but the standards are way above a city center business oriented hotel.
ergin, 12-night trip

10/10 Excellent

I loved everything
Jose, 4-night trip

10/10 Excellent

Todo excelente!!
Salvador Neme, 6-night trip

10/10 Excellent

Just what we were looking for
William, 1-night trip

6/10 Okay

No good view. Not like a 4*
Kami, 4-night trip

8/10 Good

.
Frances, 1-night trip

10/10 Excellent

Location and cleanliness
Cynthia, 1-night trip

10/10 Excellent

T
Linda, 3-night trip

10/10 Excellent

Perfect in every way
Juan, 5-night trip

8/10 Good

.
Mauricio borrallas, 2-night trip

8/10 Good

Luis the bell boy and his evening shift coworker (bald head-sorry for not catching his name) were very attentive and helpful. The morning bell boys not so much. The rooms were very clean and accommodating! I had very little interaction with the front desk, but otherwise very helpful. The restaurant! The evening staff really nice and attentive. The food was great. Margarito, the morning waiter took care of our table well and was attentive. On our last day, the other waiters were not as attentive, never bringing us the menus taking a long time with the food and a lot of the breakfast foods were cold. Shredded chicken and beans in particular would have been great if served hot. The juices and alcoholic beverages were amazing!
Lupe, 4-night trip