Our first room had a broken door lock, but the staff quickly got us into another room, which was bigger. However, there were no towels or wash cloths in the bathroom, the toilet paper was almost gone, and the floor has not been swept or mopped. There were crumbs and a French fry in the floor. On the plus side, the sheets were clean, the bed was comfy, and the staff was super friendly. I just wish our second room had been fully cleaned.