Arrived to check in at 6pm, we waited 50 minutes in a queue before being able to check in.
The queue at the bar to be served was equally as long.
Room was tiny and in the roof. During summer months is unbearably hot. The reception did provide a fan on the second night.
Graham
2 晚行程
10/10
It was really good but check in is terrible they dont check in till dead on 3 which means big ques so the guest miss half their nite they need 2 address that if they staggered as they came in booked them in put the keys aside ready then hand them out
agnes
1 晚行程
10/10
nathan
1 晚商務旅程
2/10
A very disappointing experience. The hotel is full of potential but lack the investment to upgrade
Kevin
3 晚家庭旅程
10/10
It is a great place plenty 2 do 4 kids nice pub areas so we decided 2 stay another nite the small double is small the check in was a nightmare as in ques we were lucky got there early but the ques were long n ages 2 go through
agnes
1 晚行程
6/10
Jonas
1 晚行程
10/10
The hotel has been open for quite a while, and bedrooms could do with a slight upgrade but not much.
Alll the staff were excellent, professional and friendly particularly Andrei at the pool area. The hotel has a lot of activities including 2 pools which are terrific.
Malcolm
2 晚家庭旅程
4/10
Bed was terrible, really hard. Uncomfortable temperature and Ben with radiators turned off and windows wide open.
Room was dirty, cleaned certainly did not pull out bedside cabinets prior to our stay to clean as there was grape branches and petals behind it
Lauren
1 晚家庭旅程
8/10
Très grand hôtel belle piscine intérieure restauration avec du choix
Mais pour ma part nous avons eu une chambre sans fenêtre et petite fenêtre dans la salle de bain donc quand vous réservez faire attention
Roselyne
2 晚行程
4/10
Bizarre late check-in experience for our one night stay last night. We had reserved and expected to pay on arrival, arriving quite late for a business trip.
On check in, I asked about paying and booking in for breakfast and was told this wasn’t possible until tomorrow. We accepted this and headed to our room.
We were then disturbed in our room just before 2am by the receptionist, who demanded that we hadn’t paid and we had to come to reception (in our PJs) but didn’t wait around for us to join him. Went up and paid so all sorted - but a totally, totally bizarre experience having stayed at Coylumbridge for both business and pleasure in the past. I use hotels extensively for work and have never encountered this when selecting a ‘pay on arrival’ option!
Staff the following morning were brilliant by contrast and we had an enjoyable morning enjoying the Sauna and breakfast before checking out. Basic but comfortable room, generous breakfast and a well maintained hotel.
Joshua
1 晚商務旅程
10/10
It was a reslly relaxing trip. Hotel was very relaxing atmosphere.
Glenda
2 晚友伴旅程
10/10
Derick
1 晚行程
2/10
Vimalan
1 晚家庭旅程
8/10
Cheryl
1 晚行程
10/10
Everything was excellent
John
1 晚行程
10/10
Landed by chance in this fabulous hotel. Couldn't make it home so had to stay somewhere.
Got a last minute deal late in the evening.
I had time for a couple of pints in the big wooden lodge style building accessed via a wooden bridge. Great singer entertaining.
Whole hotel is set in forest but 60 seconds from main road to Cairngorms. Bus stop at entrance.
Next time I stay I'll be bring my wife and dogs. They'd love it here.
Paul
1 晚行程
6/10
If you’re staying longer than a night be warned the rooms in the annex are small I’ve been in bigger jail cells. myself and small child just about got into the queen bed. And not even a lamp in the room.
The place if so big. It’s a well oiled machine.
We stayed and included the half board option. I must say the food in the buffet style restaurant was well worth the money. WELL DONE TO THE COOKS AND waiting STAFF
David
1 晚家庭旅程
10/10
Komalpreet
1 晚家庭旅程
4/10
Barry
1 晚家庭旅程
10/10
Michael
1 晚家庭旅程
8/10
Excellent except for breakfast when the kitchen serving staff disappeared for about 15 minutes. This was just as the restaurant became busier. There were some items of food not available - eg fried eggs. Any request for other food specially prepared eg poached egg - was not available for that time. The restaurant staff were helpful and friendly but the kitchen let them down.