Very large room with good space for a family of 6. Beds were comfortable. Had to ask for extra pillows and towels. Breakfast items would run out before breakfast end time. Staff lacked friendly smile and courtesy. One major issue that ruined our sleep is as follows. Before checking in, I called the hotel receptionist in the evening and requested a pedestal fan for our room. She confirmed that she has put a note for the night shift as we were going to checking around midnight. When we checked in, upon reminding the night shift receptionist acknowledged and brought a fan out for us. All went well and we went to sleep. However at 7am next morning our room phone started ringing. It disturbed our sleep since we had slept late due to late arrival. Begrudgingly I picked up the phone. On the other end the morning receptionist started yelling at me without any explanation and claimed that the fan belonged to the laundry and that I have to return the fan immediately. He made it sound like it was our fault. I tried to reason with him but he would not budge. He said he was going to send someone immediately to pick up the fan. However, even after waiting for 1 hour, no one showed up. This incident messed up our sleep big time which we very much needed. The fan stayed with us for the length of stay and no one bothered again and no one apologized either for such rude awakening. Hope the management addresses this issue.
Adeel
Adeel (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 10 日
Convenient Miami stay
The front desk staff were very friendly and helpful.
We had the 1 bedroom suite which was perfect for 2 adults and a dog and all our stuff while our house was being tented. Appreciated the hot breakfast options each morning. The lobby was large with plenty of room to hang out. Also loved the sitting areas outside in the front and back. Looked like lots of families stayed there on a night before a cruise. Free shuttle from the airport!!! Several good places to walk to for meals close by. Very reasonably priced. We ‘ll definitely go back if we need a miami hotel again!!!!
Kathryn
Kathryn (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 8 日
ALESSANDRO
ALESSANDRO (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 5 日
The bedding was dirty with blood and smell like sweat.
No shower gel. Asked 2 times to have it in the room.
No paper towel in the room
No detergent to clean the disches in the room
The nife was dirty with food and was inside the drawer
No enough towels for everyone.
Jorge
Jorge (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Denise
Denise (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 3 日
Stephanie
Stephanie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 29 日
Ivan
Ivan (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 26 日
Bom custo benefício
Hotel bom custo benefício. Quarto amplo. Camas boas. Quarto completo com boa cozinha. Sofá de bom tamanho para ver uma TV. Bom banheiro. Academia e piscina. Boa localização. Em Miami tudo é longe. Bom estacionamento free. Hotel novo. Já fiquei em outros da mesma rede e tipo em Las Vegas e Los Angeles. Este o quarto era maior ainda. Pontos negativos. O café padrão americano, mas ruim, pouca variedade e pouca reposição. O negócio é comprar no mercado e tomar no quarto. Outra reclamação é que nestes hotéis desta rede os cachorros podem andar livres pelo hotel, mas desya vz não vi cachorros no café da manhã. Todas as estadias nestes hotéis desta rede e deste tipo ficamos pelo menos 1 semana, então podemos observar os detalhes.
真實旅客
7 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 19 日
Leonardo
Leonardo (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 18 日
Artisha
Artisha (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 16 日
ana
ana (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 14 日
Luis
Luis (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 14 日
Bien en general
Todo estuvo excelente... el desayuno muy sencillo pero bien en general
Mauricio
Mauricio (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 14 日
Hotel justo!
Hotel confortável e limpo, com instalações bem conservadas. Café da manhã simples, padrão Home2Suites. Recomendo e com certeza ficaria novamente.
Anderson
Anderson (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 13 日
Leonardo
Leonardo (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 13 日
Excelente
Hospedagem perfeita. Ideal para família. Café da manhã muito bom.Hotel limpo organizado.