On arrival, the reception staff were warm and welcoming, and clearly explained the hotel, breakfast, bar area etc. they also advised that there was a function on that night and so the main area was closed to us (residents of the hotel). we were never advised about function before our arrival, as this did impact on our stay. the noise could be heard while we tried to sleep. The room was cold and the bathroom extremely cold, and only just got something like ok when the temperature was set at 30 degrees C. although the room was clean, the building requires a lot of work, the windows are old and the frames showing decay (wood) with draughts. On the first morning at breakfast, the main eating area was full and chaotic, and we ended up in an extension room which was reasonably quiet. The staff were great but the food was average, the exception being the hash browns. The second night, although we wasn't informed, there was another function in the main room, again with no access to it, and again noise nuisance while trying to sleep.