Room was clean except there was a spot of blood on one of the pillow cases. The curved bottom of the tub was very uncomfortable and unsafe for showering. Good selection at breakfast and was glad it went till 10 as we got in late the night before. Staff friendly
Sandra
Sandra (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 30 日
Odor, false pics, and rude staff
Hotel did not reflect the pics online. Hotel had an odor, when we showed up to check in we asked to see room before checking in. Person working the desk told us she was offended. Said she would find us a room to look at, not sure why she did not show where we would be but anyway the room she took us to, had no comforters on the bed, room had an odor and bathroom was disgusting. Requested a refund after saying we would not stay and she told us to call hotels.com. They then called the hotel and they refused.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 3 日
Patricia
Patricia (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 16 日
Average stay. Fair price for decent facility.
Overall our stay was average. Upon arrival, we were “upgraded” to a room with 2 queen beds when I reserved a king (front desk did NOT tell me about the change). We made it up to the room (on the second floor with elevator out of order) before opening the door and seeing the change. The lady at the front desk changed our room and we were put in the correct one. The one and only elevator was out of order our entire 5 day stay. Overall the room was clean, though housekeeping skipped our room the two days we would have liked them to come. The pool was generally clean but did not have towels stocked, nor were they restocked after I informed the front desk. The breakfast was very good. There was a nice variety each day. I’d recommend staying on the top floor as you could hear everything above… we unfortunately had very loud upstairs neighbors and there were kids running the halls. Not the hotels fault but noteworthy - light sleepers will struggle sleeping. The area was very convenient and quiet. It’s close to several restaurants, the interstate, and Louisville.
Rachel
Rachel (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 12 月 10 日
Scott
Scott (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 21 日
Franchesca
Franchesca (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 11 月 15 日
Na
Arvind
Arvind (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 11 日
Would stay again!
Very clean location with nice staff. It is about 10-15 minutes to Centersville and 5 minutes to anything in Jeffersonville.
Janet
Janet (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 11 月 10 日
Anna
Anna (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 11 月 9 日
We had to switch rooms due to the first room had a very bad odor and I knew I would not be able to breathe well by morning. They were very nice about it .
Mariam
Mariam (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 7 日
Callie
Callie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 7 日
Matthew
Matthew (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 10 月 30 日
Customer service was amazing!!
Steven
Steven (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 10 月 28 日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 10 月 27 日
Wayne
Wayne (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 10 月 23 日
Robert
Robert (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 10 月 20 日
Enjoyed our stay. Welcome from staff at checkin was very nice.
John
John (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 10 月 19 日
Kayla
Kayla (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 10 月 18 日
Bad breakfast, good room
4 out of 5 star rating was because free breakfast was terrible. Everything else was great.
Dan
Dan (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 10 月 13 日
Great stay.
We had a nice comfortable stay at this hotel. The staff were all friendly. Caleb took time out to take group photos of my friends and I and it wasn't any hassle for him. There's an amazing rock bar about 300 yards or less away too if you're into rock/metal.
Matthew
Matthew (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 10 月 8 日
William
William (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 10 月 8 日
HECTOR
HECTOR (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 10 月 8 日
Karen
Karen (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 10 月 8 日
Property did not have adequate safety mats down during tail end of hurricane Helene causing one of our group members to fall in wet floors.