Hotel room given had lots of pet hairs around which I wasn't happy about. Shower ran lukewarm and cold water not as hot for a good hot shower. Breakfast was great though and staffs that attended to me were friendly.
Chika
Chika (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 16 日
Courteous staff
Bethany
Bethany (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 11 月 9 日
Great room, really clean and comfortable. So I won't fault that. But staff were really unfriendly. Breakfast was a disaster. Staff gave my table away when I was getting cooked breakfast then left me wandering holding my quickly cooling plate of food whilst they tried to find a new table and failed, eventually they found and cleaned one. But then they blamed me for not leaving an object to signify I was at the table, my phone. If my phone had got stolen who would be to blame?
Jakob
Jakob (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 4 日
All good
Alex
Alex (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 3 日
Diana
Diana (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 31 日
Great overnight stay while visiting Alton towers staff at check in and breakfast were all very helpful. Good variety of options at breakfast. Room spacious and clean
Ashleigh
Ashleigh (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 30 日
Lewis
Lewis (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 25 日
Everything was fine . Staff friendly. Bed comfy room clean.
They just need Yorkshire tea instead of pg tips 😂
Lee
Lee (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 23 日
Lewis
Lewis (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 19 日
Wry helpful and informative staff, very friendly , rooms were great and spacious , the free breakfast was absolutely fantastic
Nicola
Nicola (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 18 日
James
James (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 13 日
Ian
Ian (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 12 日
Grzegorz
Grzegorz (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 11 日
Lovely stay friendly and helpful staff good breakfast and great to have Dove products in the bathroom thank you
Helen
Helen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 8 日
Antony
Antony (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 7 日
John
John (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 10 月 7 日
We were allocated a twin room instead of a double and when asked about this the reception staff were very blunt and unhelpful.
The breakfast area was messy with no members of staff topping up the items or keeping
Natalie
Natalie (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 30 日
James
James (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 30 日
Clean room, friendly staff, lovely environment
Graeme
Graeme (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 29 日
Clean room very helpful staff an lovely breakfast
Darren
Darren (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 26 日
Lovely comfortable room, good staff and friendliness. The breakfast was underwhelming and feel like they done the basics with it.
Takudzwa
Takudzwa (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 25 日
My bathroom stank of pickled onion monster munch the entire time i was there, and the aircon was so noisy i had to double up on my earplugs. The floor in the lift was also sticky with spilled liquid. When I went down for breakfast I couldn't find a clean chair or table to sit at (admittedly i only looked at a few but they could have all been given a wipe after they were last vacated). The staff were nice though.