Check-In was quick and efficient, and the complimentary cookies were divine! The room was very clean, and the shower and bathtub were also very clean and sanitary. My only gripe was that upon arriving, we had difficulty parking. The signage in the lane leading to DoubleTree parking said closed, and the ticket we received had said the convention center not the hotel... so there was some confusion there, and the woman at the front desk didn't clear it up for us. After we figured out parking though, we arrived with ease, the AC was not on so the room was very room and humid, and we noticed that the holder for the shower head had broken off the wall prior to out visit and had not been fixed. Aside from those few minor issues, our stay was swell, and the Theater, where my sister and I attended a show, was a mere 5 minute walk, making the hotel well worth the stay!