booked my stay months prior and showed up they were over booked and had no rooms for my family and there were 18 other people trying to get rooms that had the same problem and were no help and it didnt matter if you booked through them directly or through a third party it was the same thing
Jackson
Jackson (9 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 10 月 16 日
The rooms are perfect! I love the fact that there's a little kitchenette and a full size shower with hot water! The staff is friendly and the property is really, really clean! I would recommend this property to anyone
Charles
Charles (7 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 10 月 10 日
It was a great stay no issues.
Jovani
Jovani (7 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 10 月 7 日
No communication.
My flight was delayed so they canceled my booking with out telling me so i gad to find other options to sleep.
Arturo
Arturo (7 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 4 月 27 日
Eli
Eli (7 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2023 年 10 月 14 日
The odor in the room was unbearable
We tried to live with the horrendous odor in the room, but it was impossible to do long term.
I rented a room for the week of the balloon fiesta in Albuquerque to have a place to escape our balloon fiesta company. Before completing registration, they asked me to go out at view the room. It is an old room but it looked relatively clean. I smelled an odor, but chalked it up to it being an old room. We did not spend the first night in the room. Our company arrived today, so we went out and planned to spend the first night in the room. We were in there for 3 hours and the odor got progressively worse. Taking a closer look at the ceiling it appeared that black spots are painted over. We pulled the bedding back and there was a huge black spot on the mattress. I believe there is black mold in that room. We could not spend anymore time in there. The smell was unbearable after being in there for an extended time. I requested a refund and was denied.
I know I signed documents, but this is beyond reasonableness. I am contacting the better business bureau and any other organization that will listen to me. We took photos of the bed and I am posting those as well
真實旅客
8 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2023 年 8 月 19 日
Staff were very nice. Maintenance was very responsive and quick with any issues I had. The room was much cleaner than the last in town suites I stayed in and overall made for a pleasant stay.
Sanaja
Sanaja (10 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2023 年 6 月 4 日
The price is unbeatable. Usually weekly stay places have a sketchy element but this place does a good job of making it a nice place to stay.
There is a microwave. I went to the thrift store and got a coffee pot, pot, pan, cup, plate….everything I needed.
There’s a dollar tree nearby that is perfect for necessaries.
Parrish
Parrish (7 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2023 年 2 月 28 日
Bad!
We booked this hotel for a week through hotels dot com on 2/17/2023 to 2/24/2023. We paid at the desk, just under $500. The room didn’t look at all like the pics online and we were harassed for smoking cigarettes in our vehicle the evening of the 17th. We then left a one-star review on Google maps for the business. The next morning Jaime Crouchet knocked on our door and insisted we leave because of our Google review. We told her we wanted a refund for the unused nights. She insisted we call hotels dot com, however we paid her, not the website. She then called the police and forced us out. She lied to the police. I told the police we didn’t do anything and we didn’t get a refund. The police said it’s a civil matter and pursue it through the courts. I said if it’s a civil matter why are you here? Police said because it’s private property. Hotels dot com told us we had to get the refund from the motel but we never got it. Jaime Crouchet kept over $400 of our money. I understand now, this is a scam. This business is unethical and stealing. Be warned! I’m likely not the first and won’t be the last! Don’t stay here!
AMY
AMY (7 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2022 年 12 月 25 日
Very friendly and easy going staff. Hot water was good, everything worked. Amazing TV.
Chelsea
Expedia 真實旅客評價
6/10 不錯
2022 年 10 月 19 日
Maybe if they clean up & Spray
Toilet didn't flush properly, gave me a plunger on Saturday & I kept it for the next week (office closed on Sunday). Roaches stayed free!
William
William (9 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2022 年 10 月 16 日
Jazmin
Jazmin (8 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2022 年 10 月 10 日
It was just gross
Rachel
Rachel (8 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2022 年 10 月 7 日
Sara
Sara (7 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2022 年 8 月 20 日
Lela
Lela (8 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2022 年 8 月 19 日
Filthy room! Bathroom sink backed up from someone else’s room! Horrible!
Anthony
Anthony (8 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2022 年 8 月 1 日
Anthony
Anthony (17 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2022 年 7 月 30 日
Mark
Mark (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2022 年 7 月 12 日
Todo
Maria
Maria (7 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2021 年 7 月 6 日
very nice hotel especially for price good service
Larry
Larry (7 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2021 年 7 月 3 日
Dont book they dont have rooms
We never got to stay at this property cause even though we had a reservation there were no rooms available leaving us in a hell of a mess trying to find someplace else to stay.