There was a strong musk smell on e you got off of the elevator. The room smelled like mildew. The tub paint was peeling off. There were bedbugs in the bed. I asked for a refund or to switch rooms but they wouldn't so there was a loss of over $100.
Worst experience ever.
Mechelle
Mechelle (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 16 日
Joshua
Joshua (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 15 日
Dirty room
The room was disgusting . Dirty moldy and stained
NoEli
NoEli (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 15 日
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 10 日
Carlos
Carlos (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 9 日
Not as advertised
The interest of the building was not clean. There’s a smell of improper rug cleaning in the hallway and room. The mattress felt worn out. There weren’t anything kitchen items in the room and when I asked for a coffee machine and frying pan. The manager said she had to ask another guest for it . The let out chair had no lien on it or in the room. Bring shower shoes bathtubs are very worn out updated need throughout the room and building. They are false advertising on their website.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 9 日
I wouldn’t stay Unless you’re cool with roaches
Upon arriving I was met with by a nice girl at the desk but even though I made my reservation for 2 rooms a month ago they didn’t have 2 rooms anywhere near each other, fine, HOWEVER… my room smelled like cigarettes and within 10 mins of being there a roach crawled out from under the fridge. Then I noticed they had a roach trap between the cabinet and refrigerator! Which means they know they have a problem. I gathered my things and went down to get a refund and waited at the desk for over 10 mins and no one came so I left and had to call their corporate number to get a refund.
Jessica
Jessica (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 8 日
Victor
Victor (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 8 日
Daria
Daria (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 6 日
Victor
Victor (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 1 日
Nightmare
Arrived there nobody would answer and the door is locked to get access to front desk . After trying to call no answer finally someone leaving hotel opened door but after 10 more min the guy showed up i made and had paid for my room but they would not let me have it sonce i left my wallet by accident .
Jeanmarc
Jeanmarc (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 25 日
Horrible do not recommend
The lobby smelled awful as well as the hallways.
There were people living in the parking lot in their cars.
The parking lot smelled horribly of weed.
Noticed people cooking up in their vehicles in the parking lot.
Was so on edge that our vehicle wouldn’t be there in the morning and had no other places to go. The price was jacked way up and paid almost $400 for 1 awful night.