It's great experience to stay here for 6 nights. The room has good night view for Seattle downtown. The service at club lounge is also great at day and night. House keeping service keeps my room clear and is also impressed to me.
And the location is also nice to me, I can walk to Pike Market and even waterfront area and it's very far from Sheraton. West Lake metro station is also near to Sheraton, it's very convenient to take subway to other place like Space Needle and University of Washington.
Chun-Han
Chun-Han (6 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 7 月 30 日
Terrible experience, not worth it
A four-star hotel with outdated facilities. You have to wait 15 minutes to take the elevator. The room is filled with foot odor. The bathroom shower faucet is always leaking. The parking fee is $65 per night. I can only say that this is terrible and I will not come back.
Highly recommended, the cleanliness and comfort was amazing.
Cesar
Cesar (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 27 日
I have been staying at Sheraton hotels for years but it's the first time we did not receive housekeeping services even though we stayed for 3 days.
Upon check-in, we were asked if we would require housekeeping services. I said not necessarily change of sheets but at least empty our trash and replenish our paper supplies and coffee.
I had to call for these items on Day 2. I told Guest services to please send housekeeping the next day.
After returning from an all day outing on Day 3, our room was not serviced. No one came.
By then we were too tired to call.
It was an unpleasant experience.
Remedios
Remedios (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 26 日
Ethan
Ethan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 26 日
Andrea
Andrea (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 25 日
Loved it!
Great stay. Everything and everyone was great. Loved the view from our room. Nice, clean and comfortable.
Amber
Amber (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 25 日
Trip from canada
Beds were excellent- but had to ask for more supplies regularly- like towels. Gym was excellent but no hot tub. Elevators were slow at times and we had to go all the way up to get down as it was always full. Much better on weekdays.
Tracy
Tracy (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 24 日
James
James (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 23 日
Definitely worth the money
It was amazing. Everything was close by enough to walk to. And even at 1 in the morning the staff was more than helpful when I needed help getting my car out of the parking garage. Room was clean and tidy the whole stay we had room service come by twice to make sure of that as well. Top tier service would definitely come again and would recommend.
Jodie
Jodie (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 19 日
Great location, friendly staff
Katie
Katie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 18 日
Loved staying here! Will definitely be back.
Madeline
Madeline (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 9 日
Michelle
Michelle (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 30 日
A night in Seattle
The check in was easy. The room very clean. You can park across the street at Washington Athletic Club for $40 per day, cheaper than hotel parking. Can walk to numerous restaurants.
Lisa
Lisa (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 25 日
Worse experience ever!
We had stayed at the Grand Sheraton of Seattle last year 2024 for Sakura con and we were looking forward to a great stay, but that's not what happened for us. Check in was a hassle with the app not working and my wife not allowed to check-in while I set up as a vendor at the convention. Our room was right by the elevators and guests partying until 2am in the hall. But the worst part was the 2 hour wait for room service that never showed up, even after we called the front desk twice. They said they never received it, then the kitchens said oops we saw it and forgot. The beds were terrible and the shower handle was broken. This is NOT what I expected from a top hotel in Seattle, and not what we experienced last year. Only the porter for our luggage was nice, otherwise the staff was unapologetic and rude. We will be staying somewhere else next year!
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 22 日
Colton
Colton (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 13 日
Becky
Becky (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 10 日
Stefan
Stefan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 8 日
Ok
Clean hotel, but air is so dry my nose got all stuffy in reaction. The beds are hard as rocks. Clean, smells clean, updated, tons of amenity otherwise. Just need better signage for pools, and PLEASE get better mattresses