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Mercure Hotel Kaiserhof Frankfurt City Center

4.5 star property
Luxury hotel with bar/lounge, connected to a rail/subway station, near Alte Oper

Choose dates to view prices

Photo gallery for Mercure Hotel Kaiserhof Frankfurt City Center

Front of property
Lobby
Restaurant
Restaurant
Superior Room, 2 Twin Beds | Premium bedding, down comforters, minibar, in-room safe
In the heart of Frankfurt, Mercure Hotel Kaiserhof Frankfurt City Center offers a modern retreat with shopping on site and car rentals available. Stay active at the gym or unwind with a drink at the bar, all while enjoying free in-room WiFi. Bike rentals are also an option for exploring nearby Main Tower and Alte Oper.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Fitness center
  • Self parking
  • Bar/lounge
  • Room service
  • Business center
  • 8 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Car rentals on site
  • Computer station

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
$90 nightly
The total price is $101
Nov 14 - Nov 15
Total with taxes and fees

Why we love this property

Flavorful dining options
Culinary delights include a bar and buffet breakfast. Vegan and vegetarian options satisfy diverse palates, including a vegetarian breakfast.
Sleep in luxury
Drift into dreams on hypo-allergenic premium bedding with a down comforter. Personalize comfort with the pillow menu and enjoy rainfall showers.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room, 1 Double Bed

Premium bedding, down comforters, minibar, in-room safe

Superior Double Room, 1 Double Bed

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Premium bedding, down comforters, minibar, in-room safe

Standard Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Twin Room, Multiple Beds

Privilege, Twin Room, Multiple Beds | Premium bedding, down comforters, minibar, in-room safe

Privilege, Twin Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Privilege, Suite, 1 Double Bed

Privilege, Suite, 1 Double Bed | Premium bedding, down comforters, minibar, in-room safe

Privilege, Suite, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2014
  • 527 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Restaurant

IntercityHotel Frankfurt Hauptbahnhof Süd

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,515 reviews
$75 nightly
The price is $85
Nov 16 - Nov 17
Total with taxes and fees
IntercityHotel Frankfurt Hauptbahnhof Süd
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About the neighborhood

Map
Kaiserstr. 62, Frankfurt, HE, 60329

What's nearby

  • Main Tower - 9 min walk - 0.8 km
  • Alte Oper - 12 min walk - 1.1 km
  • Römerberg - 14 min walk - 1.2 km
  • Frankfurt Christmas Market - 14 min walk - 1.2 km
  • Frankfurt Trade Fair - 15 min walk - 1.3 km

Getting around

  • Frankfurt Airport (FRA) - 24 min drive
  • Mainz (QFZ-Mainz Finthen) - 35 min drive
  • Frankfurt (ZRB-Frankfurt Central Train Station) - 3 min walk
  • Frankfurt Central Station (tief) - 3 min walk
  • Frankfurt (Main) Central Station - 8 min walk
  • Central Station Tram Stop - 3 min walk
  • Weserstraße-Münchener Straße Tram Stop - 3 min walk
  • Münchener Straß/ Frankfurt Central Tram Stop - 3 min walk

Restaurants

  • ‪Der Fette Bulle - ‬1 min walk
  • ‪Plank - ‬2 min walk
  • ‪Sapôres Sàigòn Street Food - ‬1 min walk
  • ‪Kakadu's - ‬1 min walk
  • ‪Moseleck - ‬2 min walk

About this property

Mercure Hotel Kaiserhof Frankfurt City Center

Mercure Hotel Kaiserhof Frankfurt City Center offers a great location, putting you within a 15-minute walk of Frankfurt Trade Fair and Frankfurt Christmas Market. You can visit the fitness center for a workout or unwind with a drink at the bar/lounge. This luxurious hotel is also within a 15-minute walk of Alte Oper and Römerberg. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Central Station Tram Stop is 3 minutes and Weserstraße-Münchener Straße Tram Stop is 3 minutes.

At a glance

DONE

Hotel size

    • 106 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
    • Contactless check-in available
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 22 per day)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping
  • Bicycle rentals nearby
  • Golfing nearby

Working away

  • Business center
  • 8 meeting rooms
  • Computer station
  • Conference space (3229 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 1980
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Room amenities

Be entertained

  • Tablet computer
  • 42-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Electronic bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Executive Lounge - Onsite bar. Happy hour is offered.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 23 per person

Parking

  • Self parking costs EUR 22 per day
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number DE277083211

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Also known as

Kaiserhof Frankfurt City Center
Mercure Hotel Frankfurt City Center
Mercure Hotel Kaiserhof
Mercure Hotel Kaiserhof Frankfurt City Center
Mercure Kaiserhof
Mercure Kaiserhof Frankfurt City Center
Mercure Hotel Kaiserhof Frankfurt City Frankfurt
Mercure Hotel Kaiserhof Frankfurt City Center Hotel
Mercure Hotel Kaiserhof Frankfurt City Center Frankfurt
Mercure Hotel Kaiserhof Frankfurt City Center Hotel Frankfurt

Frequently asked questions

Does Mercure Hotel Kaiserhof Frankfurt City Center offer free cancellation for a full refund?

Yes, Mercure Hotel Kaiserhof Frankfurt City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Hotel Kaiserhof Frankfurt City Center?

Sorry, pets aren't allowed.

Is parking offered on site at Mercure Hotel Kaiserhof Frankfurt City Center?

Yes. Self parking costs EUR 22 per day. Parking spots may be limited.

What are the check-in and check-out times at Mercure Hotel Kaiserhof Frankfurt City Center?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Mercure Hotel Kaiserhof Frankfurt City Center?

No, this hotel doesn't have a casino, but Casino Bad Homburg (17-min drive) is nearby.

What is there to do at Mercure Hotel Kaiserhof Frankfurt City Center and nearby?

Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Mercure Hotel Kaiserhof Frankfurt City Center also has a fitness center.

What's the area around Mercure Hotel Kaiserhof Frankfurt City Center like?

Mercure Hotel Kaiserhof Frankfurt City Center is in Bahnhofsviertel, a short 3-minute walk from Central Station Tram Stop and 15 minutes' walk from Frankfurt Trade Fair.

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Mercure Hotel Kaiserhof Frankfurt City Center Reviews

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Location
Train station
Service staff
Shower
Breakfast
Water
Food
Bathroom

What guests liked

  • Breakfast was fantastic and the breakfast spread was good. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Good location
Gordon, 1-night trip

10/10 Exceptional

Good trip
Gordon, 4-night trip

10/10 Exceptional

This hotel is very good.
Hong Jian, 3-night trip

8/10 Very good

Great location

Great location, super friendly cordial staff - highly recommend for a short trip to Frankfurt.
2-night trip

10/10 Exceptional

Great hotel close to the train station
Chinweike, 2-night trip

6/10 Good

Ugg
Robert, 3-night trip

10/10 Exceptional

Great location, close to station
Gordon, 1-night trip

10/10 Exceptional

Nice Hotel in the center of Frankfurt. Clean and convenient to all type of transportation. Frankfurt is a beautiful city with the great history, and easy to enjoy all their attractions.
MOISES, 13-night trip

8/10 Very good

The Mercure Hotel kaiserhof was a very convenient hotel very close to the main train station in Frankfurt. It was modern clean with very polite helpful staff. Unfortunately the surrounding streets left a lot to be desired.
Paul, 2-night trip

10/10 Exceptional

Affordable and quality location.
Stefo, 3-night trip

10/10 Exceptional

Great location for visiting Frankfurt.
Tracey Patricia Ruby, 3-night trip

10/10 Exceptional

Conveniently located very close to the train station, this is a comfortable and quiet hotel with friendly staff.
Thomas, 1-night trip

10/10 Exceptional

Everything about the hotel was excellent.
Roman, 3-night trip

10/10 Exceptional

Beautiful hotel. The infused water was delicious!
Denise, 1-night trip

10/10 Exceptional

Great location very near to the train station and several supermarkets nearby. I will be back next time!
4-night trip

10/10 Exceptional

The front desk staffs Carina Schmirow and Olha Klitka are very friendly to customers. They always try their bests to make customers very happy for their stays. They give me room 709 not only has a very good bathtub but also has a balcony. I can get a bird view of Frankfurt downtown area.
Hong Jian, 4-night trip

10/10 Exceptional

Perfect!!!!

Very nice, renovated, wonderful hotel near train station!!! Very clean, staffs are friendly and helpful. I would stay again!!
1-night trip

10/10 Exceptional

I had a very good stay in this hotel. All the staffs of the front desk were very helpful and extremely friendly.
Hong Jian, 4-night trip

10/10 Exceptional

Great hotel. Easy walk from train Station
Julie, 2-night trip

8/10 Very good

Good
Luan, 2-night trip

8/10 Very good

Great Hotel , but dangerous area
Derek, 2-night trip

8/10 Very good

The hotel & room was clean & tidy, but the area around the hotel was not that clean also just be careful when walking in & around the area of the main train station
Adrian Roger, 2-night trip

10/10 Exceptional

I loved the view from the 7th floor and my family loved the breakfast. The staff was welcoming and helpful
Gerard, 1-night trip

10/10 Exceptional

Property was great and in perfect location near train station. The immediate area is a bit sketch but being able to stay near the station was a must. Room was quite nice for the price.
Michael, 1-night trip

8/10 Very good

Frankfurt 2025

Well located hotel close to the train station, but the Main Street is not the best. The rooms are fine and the hotel is secure with restricted access from the lobby.
Ciarán, 1-night trip