No one on reception at check in. Rang phone on desk twice - nobody answered. Found them chatting down the corridor.
Hotel really out dated and needs new no squeaking floor boards throughout. World’s slowest lift doors. Breakfast good though.
Andrew
Andrew (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 19 日
Staff rude to father.
Customer service was incredibly rude to my father and lovely to me. Funny how I look English and he’s middle-eastern. Was horrible to hear about his experience.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 17 日
I feel it is in need of redecoration and a revamp
Colin
Colin (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 14 日
Stayed to break our journey
The hotel was in a good position to break our journey down to Devon, this is why we chose it.
The hotel is serviceable but dated, both in the bedrooms and the public areas.
H A
H A (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 12 日
Warm
The room was tiny and incredibly warm. No air conditioning or fan. Small window that didn’t open very far.
WAYNE
WAYNE (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 30 日
Karen
Karen (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 29 日
Lovely 2nd stay at this hotel. Large room with beautiful views of the Bristol channel. Room had everything I needed, very comfortable bed. Having a restaurant and bar onsite is a plus for me.This time I had lunch and dinner at the restaurant on both days. I thought the food was a bit overpriced for the portion sizes. Breakfast options are good with plenty to choose from. Room and communal areas are clean and tidy. Very friendly and helpful staff. Would highly recommend and will definitely go back myself.
Madeleine
Madeleine (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 25 日
Great view…
Lovely room and the view was amazing. TV in the room had no picture, just audio and I did mention this when I checked out. 4 poster bed looked amazing but was rather lumpy so difficult to get comfy. Plenty of room in the room. Seats by the window were great. Huge, roomy bathroom and shower. Food in the restaurant was ok but pricey. Breakfast was lovely - buffet style continental and cooked.
Chris
Chris (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 21 日
Great Location
The hotel is ok. A bit tired in places and creeks on the bedroom floors. The staff were attentive and polite.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 20 日
Nice hotel however…..
Nice hotel, free parking and nice staff. Our room was on the second floor so in the roof essentially and very hot with only a small velux window so needed a fan going all night. The mattress was not good and I suspect quite old. Staff are lovely and moved us to another room on the same floor as we had a wasp nest just outside the velux window.
Neil
Neil (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 20 日
Roy
Roy (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 12 日
Federico
Federico (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 9 日
Jack
Jack (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 3 日
Le camere avrebbero bisogno di tende oscuranti più efficaci nel tenere il buio.
Per il resto ottimo hotel, sia come posizione che come servizi.
Edoardo
Edoardo (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 28 日
Depends what room you get
We have stayed many times & have always had better rooms than this stay. The room was small & the bed was hard and lumpy. Getting out of the walk-in shower was tricky as it was a big step down through a tiny opening, with a low window ledge jutting out into the gap and the toilet directly in front of it.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 26 日
John
John (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 25 日
Overall good .
The executive room we had was very clean with an amazing view. The bed was not very comfortable and pillows very hard.
The only restaurant open in the evening was The Terrace with a limited menu. Disappointing. However the food was very good.
Breakfast choice was good and staff lovely and helpful.
Rosemary
Rosemary (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 22 日
Difficulty finding parking space after a long drive, stuck in traffic in hot weather - arrived at 8.45 pm and wasn’t even able to get a sandwich to eat - no aircon which due to the age of the hotel I understand may be difficult but it was so hot couldn’t sleep so at least a fan should be provided. No spare toilet roll and was not changed so ran out. Very creaky floor both in the hall outside the room and in the room above. The only positive was the location as we were going on a boat from Clevedon pier .
Lee
Lee (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 22 日
Spacious room with a great view.
Helen
Helen (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 20 日
This is a lovely hotel with a pleasant, professional staff. Views over the Bristol Channel. The restaurant onsite is good. Parking is easy, and there are lifts.
Julia L
Julia L (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 17 日
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 9 日
The staff were welcoming and extremely helpful especially when I mislaid the car keys at the end of the holiday!!
Room eas beautiflly decorated and spotlessly clean.
We had room servie breakfast which was very good snd much to my surprese there was no additional charge. First time ever in years of holidays. We enjoyed our stay very much and have recommended this hotel to friends
Irene
Irene (9 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 9 日
Clean & comfortable. Very enjoyable stay.
Philip
Philip (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 26 日
Great stay
Great stay and location.
Beach not too far which is convenient.
Staff were great!