Only a one night stay with our son and new wife to celebrate their wedding that day. Staff were amazing and friendly, nothing was too much trouble. Made use of the pool and sauna and quiet areas although had to stop using the pool for the aerobics class. Had dinner in the Upper Deck restaurant which was lovely. Again brilliant staff who new their stuff
Marilyn
Marilyn (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 28 日
Beautiful hotel and Staff
SHILLENE
SHILLENE (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 13 日
Amazing hotle and stay
Weather was amazing as where the staff.
The trip was almost perfect. The only downnside was no aircon and my matress was sagging on my side so felt like i was sleeping on a slope.
Luci
Luci (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 11 日
Not good !
Our room was above the very loud kitchen you could hear the dishwasher The external painters appeared at our bedroom window at 8 30 am. The glass bottle bin were emptied each morning at 6 30 am by a loud bin lorry
Check out took 20 minutes as two other guests complained both given discounts one guest £100 discount
I’m a good hotels.com account holder my first bad review. A very special anniversary spoilt
timothy
timothy (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 6 日
Janet
Janet (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 2 日
Catherine
Catherine (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 29 日
Overall very enjoyable. Wish we'd been told that there was a wedding reception going on for the first day of our stay, within 20' of our room. It was hot and we wanted the window open but fortunately it had finished by the time we got back after dinner but I think we should have been made aware. Bathroom a bit tired and dated but otherwise room was lovely
Glynis
Glynis (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 29 日
lovely beachside stay in Christchurch
we had a great stay in a lovely room. The hotel has a good range of facilities including gym and indoor pool.
Lunches and dinners in the restaurant were great, and we would be happy to stay at the harbour hotel again
Paul
Paul (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 27 日
Used to be great but....
This is a beautiful hotel in a great location. The prices are steadily rising though yet the comfort is not. No one to contact in the middle of the night to ask for help, pillows so huge (see picture) and all the same size so no option to change. Noise from the restaurant deck at midnight doesn't make it a relaxing stay.
Lyndsey
Lyndsey (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 16 日
Maybe just a little quirky but a beautiful hotel full of old English charm with a view to die for! Excellent standards of service and lovely food. We will definitely return.
Toni
Toni (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 16 日
Marcia
Marcia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 1 日
Friendly and helpful staff at the reception and at The Jetty restaurant
Ian
Ian (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 24 日
Lindsey
Lindsey (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 18 日
Clare
Clare (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 15 日
Stephanie
Stephanie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 13 日
Alison
Alison (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 12 日
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 11 日
Lovely hotel !! The service was excellent throughout and the room lovely. The food in the upper deck was fantastic and the drinks on the lawn were very enjoyable.
Only small gripe was that the room was extremely hot and the wedding guests from the wedding that was also going on were very loud below the room so we could not open the window.
Would definitely return
STEVEN
STEVEN (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 11 日
I visited this hotel but wasn’t aware there would be a wedding, while this was okay the hotel is pretty big the guests were pretty unsavoury and noisy. Looking past that there was little to no parking and ended up being a bum fight to get into the hotel. The serving staff were either new or not well trained as it took forever to get food and drink. This continued at pretty much every meal leading to others complaining at breakfast this morning. It’s a good hotel, great location but they clearly are about the weddings not so much the guests.
Samuel
Samuel (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 9 日
Excellent bayside spot!
Jason
Jason (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 2 日
Fabulous hotel in great location with excellent fine dining restaurant. With excellent leisure facilities.
James
James (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 30 日
Kris
Kris (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 21 日
Lucy
Lucy (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 20 日
Enjoyable overall stay
Room comfortable
Staff friendly
Spa treatment good
Bar service good, Harry makes great cocktails
Upper Deck team performed well, enjoyed Sunday lunch especially Cow Pie.
Jetty cuisine just ok, not a wow experience.
Overall enjoyed our stay