Room had dead bugs in it; there was no remote for tv; and none of the lights in the room worked.didnt end up staying longer then 5 minutes.
Jamar
Jamar (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月4日
Thomas
Thomas (5 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月25日
Kim
Kim (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年7月17日
Room was dirty, the floor had not been cleaned for some time
W. A.
W. A. (2 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年6月29日
More Clean de roon.
Hector Loperena
Hector Loperena (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月23日
Arturo
Arturo (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年4月21日
Staff is excellent
Prompt polite
Theresa
Theresa (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年3月25日
Alexandra
Alexandra (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年3月19日
Anonymous
Great overall stay for the price, staff was super friendly and attentive. Room can be cleaned better, floors were filthy, as soon as we got in the room and kids took of there shoes and walked a bit feet got black on the bottom, a sheet on the bed had stains. Overall it was pretty good and comfortable stay
ELSA
ELSA (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年3月16日
Property pictures do not match the place upon arrival
David
David (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年3月16日
Roxann
Roxann (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年3月15日
Not clean, & needs updating badly
Rebecca
Rebecca (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年2月29日
Jay
Jay (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年2月23日
Arturo
Arturo (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年2月1日
The staff was kind and professional. The security likewise was pleasant and kind. The stay was extremely a goodnight rest.
Dr. Melinda
Dr. Melinda (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2023年12月24日
Good for the price
Staff very nice and extremely helpful
Darlene
Darlene (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2023年10月7日
When we arrived they were still getting the room ready even though it was check in time. They forgot toilet paper and trash cans. We found a beer can in a drawer. And we saw a few roaches. I am not sure if that is a location thing or the hotel. It is also located in a bad area. There are al lot of transients on the area. Did not feel safe. The office lady was nice but over all I definitely would not recommend this hotel.
David
David (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年8月22日
My Granddaughter and I spent 08/14 - 08/18/2023. The Owners/Managers were so kind and helpful. I use a cane and couldn't make it up and down the stairs over and over so they put us in a great room right by the office. The room was comfortable and clean, bed was great. As others had posted about dirt, mold, smells, insects... We experienced NONE of these problems. The pool area was clean and the water was amazing and relaxing from the days of over 100 degrees. I left a couple of items in the room by mistake and the lady called me while I was going through TSA to let me know. I'll send her money to mail the items. I look forward to visiting this location again since my other granddaughter is stationed at Fort Sam for the next year.
Ragan
Ragan (4 晚家庭旅程)
Orbitz 真實旅客評價
10/10 完美
2023年6月19日
Glowing review, yes I’m a real person too.
The staff here is truly wonderful and very helpful. I had set the wrong dates for my stay for July and they pointed it out, instead of telling me to leave, they gave me a room and said to contact hotels.com to fix it and once it was done I would be fine. I very much so enjoyed my stay. The room was big and clean and although next to the high way, relatively quiet.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2023年5月7日
Do not book any rooms here because they have roach and mold bathrooms, and the worst thing about this place is that they do not clean their bed sheets or clean their bed sheets after new guests arrive. I found other people's hair and this place is filthy.
Brandon
Brandon (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023年4月30日
Most of the staff was very friendly, first time in San Antonio and was told I had to go to H‑E‑B before we left and so glad we did. Also very quiet for being right next to Air Force base. And pool was clean.
Chelsea
Chelsea (5 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2023年4月10日
Tiffany
Tiffany (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年2月20日
Ramon
Ramon (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2023年1月22日
Horrible, Dirty, Do NOT Recommend.
When checking in the front desk clerk made me aware of the crappy beds, knowing the first floor had beds that would be uncomfortable she gave me the option to go look at the room but I passed and asked which she would prefer and she stated 2nd floor would be better bed wise. This hotels is advertised as having a kitchenette WRONG, drawers are screwed closed you can not get in the cabinets. It was absolutely the worst hotel I have ever stayed in. I would NOT recommend those hotel unless you don't mind staying in filth!! Oh and be careful with the dirty sheets. There was stains all over them.
真實旅客
4 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2022年12月15日
Great for going to son/daughter graduation at Lackland AFB.