Ihad a great stay. Hotel staff provided excellent services.
Andrea
Andrea (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月16日
Clean Hotel
Hotel was very clean. Not very friendly staff except for one sweet lady.
Hotels.com had breakfast included for a surge charge of 1 dollar, but at the hotel they said it was not included and that I had to 19 dollars for breakfast.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月16日
Stephanie
Stephanie (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月9日
Overpriced
Paid an atrocious amount for parking and then had to carry all of our luggage up 4 levels of the parking garage due to no working elevators.
Paul
Paul (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月5日
Christina
Christina (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月2日
Cold in KC
Heat did not work room was cold the entire stay.
Jack
Jack (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Objectively a GREAT choice!
The check in/out process seemed extremely quick and simple at the desk (more so than 95% of hotels I’ve used recently). The room was spacious, clean, and safe. The bed was comfy, the water pressure was high, and the price was VERY reasonable for the quality. The breakfast was AMAZING and the valet was punctual. Loved my stay and will definitely return!
Jonathan
Jonathan (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Great location!
Beautiful view of the KC plaza Christmas lights! Delicious breakfast, updated and clean. Great customer service.
Pamela
Pamela (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月30日
Mixed!
Paid parking and had to park outside in poor weather.
Room had loud heating unit. Room didn’t come with breakfast for the price- disappointing.
Road construction around the hotel. Would have liked to have known this before booking.
Pleasant staff and great view overlooking Plaza.
Harley
Harley (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月29日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年11月26日
Nice
Hotel was great! Bar service was iffy, as they said they did not have change for our bill. Parking was a bit much, service reimbursed a customer ahead of me for it but blew me off.
Our breakfast was nice however, we didn’t get offered any drinks or coffee till we were leaving. For the price of breakfast one would think they would treat everyone with respect.
Other than these things, gorgeous hotel, clean hotel and can’t wait to see what the remodel brings outside.
Becky
Becky (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月25日
Derrick
Derrick (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
Danielle
Danielle (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
april
april (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
Great place.
Excellent hotel, a little street/sidewalk construction was not an issue.
Brian
Brian (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月23日
Great Stay!
Myron
Myron (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月22日
Tracie
Tracie (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月15日
Mary
Mary (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Great easy service very friendly helpful staff
James
James (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Charise
Charise (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Shaun
Shaun (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月3日
Cors
Cors (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月3日
Does not live up to JW Marriott standards
I was very disappointed with the cleanliness and overall condition of the hotel. This hotel does not fit the JW Marriott brand.
The hotel hallway and rooms had a bad smell. The sink also looks like it was upgraded but the plumbing siphoned out the p-trap so you can hear and smell the waste back up through the sink.
Todd
Todd (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月3日
Not impressed
Arrived and was told that they do not have 2 queen beds and a double sofa - I showed them my confirmation and they said hotel.com is a third party and has the info wrong, we had 5 traveling and one person had to leave and stay somewhere else bc we only had one bed and a sofa - I was just offered a roll away bed - instead. The valet - they only had one person and it was very busy and the attendant was not able to keep up . The shower doesn’t have ledge - so water goes all over the bathroom floor making it very wet .