Our stay had multiple time where we had power outages, we didn’t have towels for two days into our stay, our toilet started randomly backing up on us one night. I feel there should be a compensation or offer for two nights stay redeemable within a year. We had to go out and buy towel from Walmart and wash them to have proper bathing essentials. We didn’t signup for type of experience at a hotel.
Britney
Britney (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 19 日
Donald
Donald (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 18 日
It was great.
Natasha
Natasha (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 13 日
No full size fridge, not cleaned well. Out dated
Josiah
Josiah (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 5 日
Deirdre
Deirdre (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 4 日
Brian
Brian (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 29 日
Melanie
Melanie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 19 日
Jennifer
Jennifer (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 17 日
Kay at the front desk provided excellent efficient service she was very polite and professional and provided excellent customer service. Should our travels find us back in Germantown we will be back to stay.
Leigh-Ann
Leigh-Ann (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 16 日
Yuya
Yuya (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 10 日
The staff was courteous and accommodating. The room, halls and facility were clean, quiet and comfortable. The breakfast was a plus.
RandaShay
RandaShay (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 9 日
Love the area my room was decent. Check in was a let down. Non-friendly and subpar communication with initial staff member that checked me in. It was my first time at the property and she was not helpful. She didn’t even point me in the direction of my room or explained to me how the property gate worked.
Lemuel
Lemuel (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 4 日
Had to wait on room to be cleaned after stated checkin time
kathy
kathy (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 4 日
As above
Phyllis
Phyllis (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 31 日
Safe location with security. Only complaint was local calls would not go through.
Phyllis
Phyllis (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 29 日
Great property
Chad
Chad (1 晚友伴旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 5 月 26 日
Had issues with the door lock. Our door wouldn’t locked. Air conditioning didn’t cool properly.
Virginia
Virginia (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 25 日
The mattress was collapsed and should have been replaced. I never had maid service the entire time I was there 5 days. I checked in on a Thursday and finally on Sunday I complained that I had only wet towels and that my trash baskets were overflowing. Towels were replaced & baskets emptied but nothing else! Terrible service.
Roseanne
Roseanne (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 23 日
Brittany
Brittany (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 5 月 19 日
I didnt get the room a paid for. Unbelievable....
Nathaniel
Nathaniel (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 19 日
Pleasant stay! Staff was very guest focused which made the stay even better.