It's a Holiday Inn Express
The same around the glode, but this one had a twist.
NO KETTLE on room, but a coffee maker, great, the twist, one coffee pouch, one decaf coffee pouch, so total of TWO coffee's no chance of hot water for tea. Thats your lot. 2 cups of coffee, take it or leave it.
Which level of management came up with that idea?
Travellers NEED a kettle, not a fancy coffee maker thats limited to 2 cups.
They are also trying out a new shower head, saves water, great idea but has any one of the decision makers (here we go again, what level of management) tried washing in the mist?
Summary
Standard holiday inn express, good for the money, but someone who makes the decisions needs shaking, at least reclaim their annual bonus