Very minimal supplies. no coffee in the room, not enough towels etc.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 25 日
Pointless to book a Kitchenette Suite!
I booked a suite with kitchenette. There are no plates, pans, utensils or anything provided to even use the kitchen. There’s also a coffee pot but no coffee or filters available in the room or from the desk. Breakfast service wasn’t available either and I had to door dash coffee every morning and for food delivery. What’s the point in having a full kitchen you can’t use or coffee pot you can’t use!! The hotel itself was clean and staff were decent but I was extremely frustrated with lack of amenities available compared to what I booked. I went over budget having to accommodate for what was lacking.
Lisa
Lisa (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 24 日
Luis
Luis (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 24 日
Stan
Stan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 21 日
Lawrence
Lawrence (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 18 日
The room that I was given was clean but A/C didn’t work correctly so I got switched to another room . Second room at first A/C wasn’t work again but eventually did work. There were no trash cans in the room and the shower was dirty
Melissa
Melissa (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 16 日
Dina
Dina (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 20 日
Jennifer
Jennifer (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 20 日
They were remodeling but it did not take away from the stay. They rooms were very nice and we were very comfortable. I would visit there again when I am in the area.
Tammy
Tammy (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 11 日
Axed Weekend
Coming in at 10pm to a locked hotel door and the phone to call the front desk not working was disappointing. We called the phone number on the website with no answer. Only got into the hotel lobby because someone was leaving. The lobby was under construction and filthy since they were sanding drywall. This hotel used to be an extended stay hotel/motel. The person who checked us in told us no breakfast available. Renovations are not to be finished until January 2025. The rooms have had makeover but still needing attention. The rooms have no hangers, no cover on ironing board, plastic cups are not wrapped, no hairdryer, and blood and glue in the shower. The original overhead light was larger than replacement and the paint needs to be touched up. Recommendation is not staying unit after renovations are complete. The give it a shot and make your own decisions for the future.
Jana
Jana (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 2 日
Danny
Danny (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 12 月 1 日
Staffs were friendly and I got the remedies because I had to ask for it, but the remedies and other small details should have already be provided by the staffs as they have posted online on Expedia.com.
Peter
Peter (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 12 月 1 日
Where to start?? It’s under renovations, and not minor ones. The lobby was ripped up and down to the drywall. They were laying tile and we had to walk on it to get out. Looks like room renos on all floors so it’s noisy during the day. Also VERY dusty and dirty. We were told we had to ask to have our room cleaned daily, had to take out our own garbage and had to take our towels down to the front desk to have them changed. One of the staff was quite helpful - at least he tried. The others seemed indifferent to our questions. We were told they never did daily housekeeping or towel service - it’s always how it’s been. We booked based on services shown on the website - no cofeee, no breakfast, poor wifi and not even an offer of any refund or discount acknowledging the mess and lack of amenities. They said construction will be done by end of December. Based on how it looked when we were there, it’s highly unlikely. We regret staying at this hotel.
Keiran
Keiran (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 11 月 24 日
Amazing bang for your buck
Austin
Austin (4 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 11 月 24 日
There was no trashcan for the bathroom or the bedroom. Had to go ask them at the front. sSecond day we stayed bathroom tissue was out. They didn't come in to clean. Had to go again to front desk to ask for one. No phone in the bedroom to contact the receptionist at the front desk. In order to get my deposit back they had to call room service to see if I hadn't broke. Something I guess. Who the hell knows. Got my deposit back. First time trip to Bedford last time I ever go to this hotel.
Tina
Tina (2 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024 年 11 月 23 日
They were in construction, it was dusty and loud
Mayra
Mayra (5 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 11 月 23 日
Didn’t like the room at all the smell in the building, or the fact that they were doing renovations. I would never go back there or recommend it to anyone.
Felicia
Felicia (3 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024 年 11 月 20 日
This place SUCKS!
Well when I first got there was no one at the front desk. A young lady showed up. Nice, but I asked what time is breakfast start she said we have no breakfast. I said to her but you advertise breakfast. She just said sorry. I turned the corner to the elevator and BAM big time construction. Mess everywhere. I wanted to extend my stay and the young lady said I would have to come to the hotel to extend. If not at 11 all my belonging would be removed and placed outside the room and they are not responsible for what may happen to my belongings. I was floored. I told her that every hotel I've ever stayed at would extend and wait for to get off and return. This place SUCKED
Dee
Dee (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 11 月 19 日
This property was being renovated. Construction supplies and wastes piled in hallways. our first room had no closet rod, no hangers, a microwave with the instructions in French. Request for hangers produced one wire hanger with cardboard trouser portion. There was no breakfast but the online listing list that as an amenity. Owners said they had only had the property for 6 months. I don't understand why they were open for business. Will never book througn Expedia again!
Kathryn S
Kathryn S (2 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024 年 11 月 17 日
We were not made aware upon reserving the room that they were under construction. Every day. Early morning saws and beeping equipment outside the window. Staff was not friendly at all. I had to ask where the room was. The room was a new construction. It was clean and the bed was comfortable. There were no lamps in the room and no rod to hang clothes in the closet. There’s wires protruding above the bed where a light fixture should be. The doors don’t have a buffer so they slam. Hard. Which is extremely pleasant when trying to get rest. There was absolutely nothing in the kitchen. Not even paper towels. And the microwave is in Spanish. Literally. All the buttons were in Spanish. Took forever to figure it out. Would not recommend other than the fact that we would have slept comfortably if not for the construction.
Rhonda
Rhonda (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 17 日
Matthew
Matthew (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 11 月 13 日
Ryan
Ryan (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 11 月 12 日
Hotel is undergoing renovations. Will be better once done. There were exposed wires in my room. The shower looks like it wasn’t cleaned after being put in. Still had visible shoe prints on the shower floor. I reserved 3 rooms for my family. The other 2 rooms were clean and completely renovated.