The location was ideal for my MD Anderson visits. Didn’t feel safe enough to walk to my appointment though, so I ended up driving. The room was clean though needed some work done in the kitchen. The dishwasher looked unsafe. I saw one bug and took care of it. The fridge/freezer was a lifesaver! Even with how busy they seemed and the electronic issues with keys and outer door access, it was a quiet stay at night. A lot of slamming doors during the day which is frustrating if you’re trying to rest. I would recommend if you need a reasonable clean place to stay for a few days.
真實旅客
3 晚行程
8/10
James
2 晚行程
2/10
The staff was not friendly, the room was filthy with a for lock that didn’t function, and the walls are so thin that I heard street noise all night.
Lauren
2 晚行程
2/10
Savitris
1 晚家庭旅程
10/10
Angela
2 晚家庭旅程
2/10
Pay extra money stay somewhere else period. Room was dirty toilet didn’t work door locks broke in room and entry to building card wouldn’t work, curtains full of holes no darkness at night, trash all around property. Tv broke I would sleep in car before staying there again,, only good thing was it was convenient to hospital reason we picked it but pay extra stay somewhere else. Room had a bad smell like pets hard to deal with.
Walter
2 晚行程
6/10
Timishia
1 晚家庭旅程
2/10
Evelyn
1 晚行程
10/10
Jessica
2 晚家庭旅程
6/10
Hotel room needs renovation in general. Very old blankets, even though they were clean.
Gisela
1 晚家庭旅程
4/10
The room had a terrible smell! Your ad said breakfast was included. The breakfast (?) was coffee, a packaged muffin, and instant oatmeal. I will not trust your "breakfast included" ever again.
Maryanne
1 晚行程
10/10
It was real convenient being so close to MD Anderson Hospital! Shower didn’t work and some kid pulled the fire alarm
Dorothy
1 晚商務旅程
2/10
This place is 2 steps below a dump! An absolute horrible and filthy. Only reason we stayed there because of the hospital location. My wife couldn’t walk and it’s close to hospital. Stay at your risk. I’m never coming back. I would rather pay more than to stay at this place. The staff is equally horrible and unfriendly. Disgusting people with disgusting place. No surprise.
Huyen
3 晚行程
4/10
This hotel was older and not kept up. The queen bed was really more like a full size bed. I saw roaches in the hall. The breakfast was a joke. We had to beg for towels. We will not stay there ever again.
Sabrina
8 晚家庭旅程
10/10
Steven
1 晚行程
10/10
The stay was grand. They are located next to a couple of hospitals so the surrounding area is very quiet. Our room was clean and the floor we were placed in was very quiet. Now the only issue that I had was I saw a dead roach on the floor and when my husband moved the television the following morning a roach came crawling from under it. He did kill it and left it sitting dead. The continental breakfast could have had a variety of drinks instead of just coffee. I think if they offer more and get the roach issue under control then they will have an amazing establishment. Customer service from the desk clerk who checked us in was nice. But there was no gift as other hotels are doing when guest check in would’ve helped a lot.
Cherqura
1 晚行程
2/10
terrible
Garland
1 晚行程
2/10
We woke up with roaches crawling on us. We are covered in bug bites. There was blood on the wall in the stair case. There was no one at front desk after 11 pm. At 1 am there were people in the lobby. They had reservations but no one there to get them in a room.
Catherin
3 晚家庭旅程
10/10
Patricia
1 晚行程
4/10
Donald
1 晚行程
10/10
Twyla
1 晚行程
2/10
I stayed in this hotel for a week. I had a family member in a hospital close by. On the 1st night there was a homeless man who was next to the main door. We used our card key to get inside the building and the homeless man followed us inside and went in the “gym room” to sleep. The sheets were not changed the whole time we were there and we found cockroaches everywhere. I didn't sleep comfortable at all, everything was dirty. The “breakfast” is not really breakfast it’s just coffee and cereal bars. The staff was very rude and looked annoyed the whole time. I would never recommend this place to anyone.