One of the cleanest and comfortable places I've stayed. Staff are great and very friendly
Oscar
Oscar (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月28日
Trudy
Trudy (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月13日
Linda
Linda (8 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Armando
Armando (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年11月25日
The worst, dirtiest place ever
The worst, dirtiest place ever
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2024年10月31日
Disappointing Stay
The sheets and towels were clean. The rest of room and facility was dirty and run down.
Eric
Eric (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月21日
Cesar
Cesar (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月20日
Do not stay here. The place is dirty, smells terrible, no one available at the front desk and the rooms are terrible. The room had a aweful smell, the refrigirator door would not close, the door to the bathroom was broken and would not close as well. The CO2 alarm was beeping because it was out of order and we could not sleep all night. There were 2 dirty towels and nothing else in the room.
Oksana
Oksana (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月5日
Anusha
Anusha (10 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月27日
Lieping
Lieping (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月22日
Worst I ever experienced
Please remove this property from your selection. It was very dirty, and smelled really bad. There were fleas crawling on my legs in the lobby, the bedding, mattress were stained soiled, the pillowcases had blood stains as if someone got bit by bedbugs, there were dead roaches on the room floor. I did not stay there i asked for a refund and found a found a different hotel.
Valarie
Valarie (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月13日
The rooms were disgusting. The TVs weren’t working due to holes in the TV. The bathrooms were a mess completely neglected. There were bugs crawling around the furniture was so worn down and ragged.
Sara
Sara (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月7日
Janel
Janel (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月6日
The pictures and the hotel description you see in the Hotels.com profile aren't accurate! There is no pool. (it's been filled in with concrete).The "breakfast included" is offered sporadically. Their excuse was always ... "Out of supplies and awaiting delivery". Roaches galore! And the constant odor emminating through the halls. Used condoms and hypodermic syringes strewn about in the parking lot. People living in their cars. Staff is confrontational and very put out with any requests.
The pics of the rooms are totally misleading also. Bed had no mattress pad/cover. Just bed then fitted sheet. Curtains were stained, smelly and had holes in the lining. Refrigerator not working properly. Lost $100 in perishable groceries and they didn't even apologize. Only one small bag cart with deflated and thrashed wheels which was never accessible. Noisy and dusty highway/frontage road construction right outside the property. CapMetro bus terminal immediately adjacent to the property. Was hit up for money in the parking lot by an abundant number of homeless people almost every day there. Lil curly Pubic hairs embedded in the stained and course towels. Shame on Extended Stay America for failing to provide a safe, clean and hospitable property. And shame on Hotels.com for not doing a better job in vetting the properties they endorse on their site by ensuring the pics, details are current and accurate.
真實旅客
7 晚行程
Hotels.com 真實旅客評價
4/10 一般
2024年8月28日
Brittney the manager is completely unprofessional and rude. Rooms didn’t have clean linens and pull out sofas were horrible shape with nasty stains.
Jennifer
Jennifer (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月26日
Sam
Sam (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月15日
Price and convenience
Tracy
Tracy (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月12日
Disgusting room, door locks did not work properly, entire room and towels smelled of smoke. Roaches in bathroom. By far the worst hotel I have ever stayed in.
Joseph
Joseph (2 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月1日
I was on a business visit and booked this place. Toilet was dirty with no regular house keeping. Even on request they didnt cleaned the toilet. Rooms did not had enough lights and even after asking for a lamp it was not provided. Kitchen didint had even a single spoon or a cup. I found that the fridge was not clean either as someone's food (stale food) was lying in the fridge when I checked in. No soap in bathrooms. Switches in room either didnt worked or were broken. Corridors were filled with smell of smoke and I felt very unsafe. Horrific stay!!!