I arrived a few minutes before 11pm to check in. I waited 10 minutes for an attendant to check me in, blocked by a locked door and an unanswered phone. I have learned via past experience with various Amarillo hotels that it isn't necessary to call ahead to notify of a late check in because most hotels are staffed 24/7. In this situation, one person had the responsibility of responding to guest requests and checking in arriving guests. That's fine, IF proper communication is established. I had no idea of knowing whether or not I would be able to check in to my room because I could not communicate with staff.
Also, breakfast had two options only: waffles or biscuits and gravy. No juice and no coffee due to malfunctioning machines.
Jason
Jason (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 28 日
Jade
Jade (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 22 日
Mark
Mark (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 16 日
Jennifer
Jennifer (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 14 日
Jennifer
Jennifer (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 4 日
Blanca Ivonne
Blanca Ivonne (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 1 月 9 日
Maintained very poorly
William
William (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 7 日
Christopher
Christopher (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 1 月 7 日
sangsoo
sangsoo (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 1 月 6 日
Ethan
Ethan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 6 日
Good overall stay
Good stay overall. Stopped in for one night and no issues overall. Make sure check for stains in room or anything damage to cover your deposit. Breakfast was missing protein option, since they had a shortage that morning. Bed was fine and we rested for the night, thank you.
Sandy
Sandy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 6 日
Carmen
Carmen (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 1 月 6 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 1 月 5 日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 4 日
It's always very relaxing when we stay here
Michele
Michele (3 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 1 月 3 日
It was clean. Had stained sheets and towels. Front desk worker for nights was not friendly or helpful. Bed springs were shot and you could hear them creak each time we moved in the night. Complimentary breakfast was almost non existent. It was cheap and was a good place if you have dog's. However, so many animals had used the same patch of grass you could smell the urine and could hardly walk anywhere there wasn’t poop.
Courtney
Courtney (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 29 日
The system kept crashing due to the holidays. The handled it like pros and kept a great attitude throughout even with some of the more karen customers infront of us. Would come back again.
Bailey
Bailey (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 29 日
so good
we originally booked at the quality inn down the way and it was AWFUL so we had to leave and got to red roof inn and i’m telling you it was so comfy and nice and the staff was helpful only downside was our tv wasn’t working but besides that 10/10 especially for the price there was so much room in there we actually were supposed to leave the hotel at 6 am but couldn’t wake up
Elizabeth
Elizabeth (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 29 日
Very nice to stay in your road trip
Sergio
Sergio (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 28 日
Trista
Trista (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 12 月 27 日
manuel
manuel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 23 日
Great place to stay in Amarillo
Check was nice and easy. Super friendly and helpful front desk. We got in around 10pm with no issue. Room was nice and spacious thank you Baeleigh and Perry for keeping it clean. Breakfast a a plus with hot items available. Would definitely stay here again.