Free breakfast consisted of just one biscuit in the warmer, and sauage gravy. The creamer was labeled as "2% milk" but when I poured it in my coffee, it was actually orange juice! I tossed the whole mess in the trash and went elsewhere for breakfast.The hotel was just really rundown. I booked a different hotel for the next night.
Susie
1 晚行程
8/10
John
1 晚行程
10/10
James
1 晚行程
6/10
Roberto
1 晚家庭旅程
8/10
Upon arrival the manager was not present and an employee was there answering a myriad of phone calls but not able to check me it. I waited about 5-6 minutes for the manager to arrive. I reserved a king bed but she said that the "system" overbooks and there were no kings available so she provided a room with two beds which was a few dollars cheaper. The room was clean and well stocked for my stay. I was one room from the highway so I was serenaded by drag racing motorcycles each night of my stay. The waffles and biscuits and gravy were very good but the juice machine was out of service as was the decaf coffee service. Not much you can do about location but you should concentrate on service aspect of the business.
John
2 晚行程
8/10
Tub faucet wouldn’t stop dripping and front door you could see daylight and cold air was coming through but overall good.
Teresa
1 晚家庭旅程
8/10
I arrived a few minutes before 11pm to check in. I waited 10 minutes for an attendant to check me in, blocked by a locked door and an unanswered phone. I have learned via past experience with various Amarillo hotels that it isn't necessary to call ahead to notify of a late check in because most hotels are staffed 24/7. In this situation, one person had the responsibility of responding to guest requests and checking in arriving guests. That's fine, IF proper communication is established. I had no idea of knowing whether or not I would be able to check in to my room because I could not communicate with staff.
Also, breakfast had two options only: waffles or biscuits and gravy. No juice and no coffee due to malfunctioning machines.
Jason
1 晚行程
10/10
Jade
1 晚行程
8/10
Mark
1 晚商務旅程
8/10
Only downside is the bathroom is not very well lit.
Angela
1 晚行程
10/10
Jennifer
1 晚行程
2/10
Jennifer
1 晚商務旅程
10/10
Blanca Ivonne
1 晚家庭旅程
10/10
Easy
Peter
1 晚行程
4/10
Maintained very poorly
William
1 晚家庭旅程
8/10
Christopher
1 晚家庭旅程
2/10
sangsoo
1 晚行程
4/10
Ethan
1 晚行程
8/10
Good stay overall. Stopped in for one night and no issues overall. Make sure check for stains in room or anything damage to cover your deposit. Breakfast was missing protein option, since they had a shortage that morning. Bed was fine and we rested for the night, thank you.